Ratings based on 426 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Good place for us during an emergency

Posted Feb 20, 2017
Pros: They made arrangements to take us in with our emergency, despite limited availability.
Cons: Get newer furniture, but I was informed they are renovating in a few months.
Location: It is very conveniently located next to an expressway, several different food venues, and shopping and a movie theater in Miami Lakes
We had a water heater burst in our house and had to shut the water main off until the repairmen arrived the next day. We stayed at this hotel until our repairs were made, and were lucky to find it because it was a holiday weekend and the Miami Boat Show was going on so almost all other rooms were full. The only problem we encountered was when we opened the sleeper mattress from the couch for my oldest son and we saw the top left corner of the metal mattress frame was rusted. This had cause large and significant stains on the mattress. Otherwise, everything else was fine and we were informed they are going to renovate in a few months. This hotel is very conveniently located next to an expressway, several different food venues, and shopping and a movie theater in Miami Lakes.
Comment from Hotel Management
Feb 25, 2017 by Landy, Hotel Management
Dear Charles P, Thank you for taking the time to comment on your recent stay at the CY Miami Lakes. Although you gave us many complimentary scores, we believe we can do even better to make your experience a perfect one. Please let us know about any future travel plans that bring you to the Miami Lakes area, so that my staff and I can personally attend to your needs. Sincerely, Orlando Amparo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Nice hotel in a good area

Posted Jan 30, 2017
Short stay, friendly and courteous staff, clean and quiet facility. Goòd food and bar service
4 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Our stay was great ! We stayed to attend the football game the next day and it was a great stay
5 out of 5
by A verified traveler

Yes

Posted Nov 11, 2016 on Hotels
Very good
5 out of 5
by A verified traveler

miami visit

Posted Nov 7, 2016 on Hotels
awesome
3 out of 5
by A verified traveler

2.5 stay

Posted Oct 29, 2016 on Hotels
2 nights, bistro is convenient
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay for a Dolphin Game

Posted Oct 18, 2016
Pros: The location & staff were great
The staff couldn't have been nice or more professional. The room was nice, pretty clean and comfortable. A wrong remote for the TV was in the room and didn't work. We had to ask twice, but it was fixed satisfactorily. The area is safe & convenient. I would definitely stay there again.
5 out of 5
by A verified traveler

Wonderful stay!

Posted Oct 17, 2016 on Hotels
Really great stay. Came for the Miami hurricanes game and the room exceeded my expectations. Clean and comfortable. Will stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 17, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Sep 11, 2016 on Hotels
Close to airport 2 night stay.