I pay to much for what the room was worth. I had no balcony.
Comment from Hotel Management
May 14, 2016 by Landy, Hotel Management
Thank you for taking the time to share your comments about your recent stay with us. We pride ourselves on providing our guests with an excellent customer service experience, and we are sorry that we did not meet your expectations. Please be assured that we are looking at the issues that were addressed in your survey. We hope that you will give us another opportunity to serve you on your next trip to the Miami Lakes, FL area.