Good place for us during an emergency
Posted Feb 20, 2017
We had a water heater burst in our house and had to shut the water main off until the repairmen arrived the next day. We stayed at this hotel until our repairs were made, and were lucky to find it because it was a holiday weekend and the Miami Boat Show was going on so almost all other rooms were full. The only problem we encountered was when we opened the sleeper mattress from the couch for my oldest son and we saw the top left corner of the metal mattress frame was rusted. This had cause large and significant stains on the mattress. Otherwise, everything else was fine and we were informed they are going to renovate in a few months. This hotel is very conveniently located next to an expressway, several different food venues, and shopping and a movie theater in Miami Lakes.
Comment from Hotel Management
Feb 25, 2017 by Landy, Hotel Management
Dear Charles P,
Thank you for taking the time to comment on your recent stay at the CY Miami Lakes. Although you gave us many complimentary scores, we believe we can do even better to make your experience a perfect one. Please let us know about any future travel plans that bring you to the Miami Lakes area, so that my staff and I can personally attend to your needs.