Posted Mar 23, 2016
I was in a two bedrooms room it was ok, clean and comfortable. Later on I was changed to a Studio room, it was dirty, you could feel the dust in the air and the smell to smoke was annoying, the room was very uncomfortable and the mosquitos (zancudos) where there all the time.
Comment from Hotel Management
Mar 31, 2016 by Sonia, Hotel Management
Thank you for taking the time to provide feedback on your stay. Please accept our sincere apology that your room did not meet your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.