Ratings based on 127 Verified Reviews

3.6 out of 5
62% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from KY

Short Stay

Posted Nov 13, 2017
Pros: Room was spacious and well laid out. Staff was friendly!
Cons: Overall, its a good value. The shower faucet should be replaced, though. Also, must ask for dishes, coffee maker, or any kitchen amenities at desk.
Location: Located by Dayton Mall. Plenty of things to do and plenty of places to eat! Some within walking distance.
Good value for the price...room is comfortable and clean for the most part.
Comment from Hotel Management
Nov 13, 2017 by Hotel Management, Hotel Management
Shelly, thank you for selecting Extended Stay America. We are thrilled to know you loved the value we offer and our spotless property. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Marietta, GA

Very Friendly Staff

Posted Sep 29, 2017
Pros: Friendly staff, spacious eoom.
Cons: Cleanliness of hard surface floors
The staff here is extremely friendly. Room was comfortable and spacious, and for the most part, clean. My only complaint was that the hard surface floors were sticky, which may me feel that they were not clean.
Comment from Hotel Management
Sep 30, 2017 by Hotel Management, Hotel Management
Janie, thank you for sharing your experience at Extended Stay America. We are glad to read you loved the service provided by our courteous associates and enjoyed the comfort of your spacious room. We also appreciate your observation and have taken a note of the same. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
2 out of 5
by A verified traveler from NC

Smoke and Noisy

Posted Sep 19, 2017
Pros: The location to the Air Force Base
Cons: Fix the door, shampoo carpets and paint the walls to get rid of the cigarette smell
Location: There were plenty of food locations, really good restaurants in the area
We were assigned a room on the first floor located by the back entry door. The door had issues when trying to open it, so we being the room next to it, were awaken several times during the night. Clearly there had been smoking in the room as well. The next morning we requested a new room. Sadly there were no vacancies. On our last night there they moved us to another room.
Comment from Hotel Management
Sep 20, 2017 by General Manager, Hotel Management
We thank you for choosing us for your accommodation needs but are extremely disappointed with the experience you had over here. I apologize and regret the noise and odor issues in your room. When made aware of noise situations, our front desk staff is trained to have appropriate conversations with our guests to resolve such issues. I have also shared your concern in regard to the cleanliness with my housekeeping team. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, General Manager
3 out of 5
by A verified traveler

Not really worth the savings.

Posted Sep 10, 2017 on Hotels
Was in town to attend a class for the week. The price was reasonable, but overall stay wasn't great. Room was ok, but the hallway smelled, trash in the stairwell for days, general things that could be better.
Comment from Hotel Management
Sep 12, 2017 by Manager, Hotel Management
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the value we offer. That being said, we are sorry for the cleanliness issue you experienced while here. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, General Manager
4 out of 5
by Belinda

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Sep 10, 2017 by Manager, Hotel Management
Belinda, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

nice hotel

Posted Sep 1, 2017 on Orbitz
Employees was very nice. That made the stay so much better. The only thing that could be better is the coffee and I understand it's free but coffee is really important. But an awesome group of people working at front desk and housekeeping. Will definitely stay in the future
Comment from Hotel Management
Sep 3, 2017 by General Manager, Hotel Management
Mark, thank you for sharing your experience at Extended Stay America. We are glad to read you loved the service provided by our courteous associates and had a great time here. Your compliments will be shared. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
4 out of 5
by Alan

Friendly, responsive staff

Posted Aug 29, 2017 on Hotels
Really friendly, responsive staff. Would stay again.
Comment from Hotel Management
Aug 31, 2017 by Manager, Hotel Management
Alan, thank you for taking time to share feedback about your stay. Our goal is for every guest to have a great experience, so we're delighted to know you thoroughly enjoyed your time with us. We'll be sure to share your comments with the entire team. Thanks again, we look forward to welcoming you back to Extended Stay America. Sincerely, General Manager
4 out of 5
by Alan

Overall good value

Posted Aug 28, 2017 on Hotels
Friendly & helpful staff. Clean room. Odd that we had to "check out" dishes, silver and cookware, toaster, coffee maker. Also, no dishwashing soap or salt/pepper.
Comment from Hotel Management
Aug 30, 2017 by Manager, Hotel Management
Alan, thank you for choosing to stay at Extended Stay America. We are glad to know you liked the service provided by our courteous associates and had a good time here. Please know kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. We hope the positive aspects of your visit will encourage you to return to our hotel. Sincerely, General Manager
4 out of 5
by David

Posted Aug 27, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
David, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
5 out of 5
by Christina

A very nice place to stay

Posted Aug 25, 2017 on Hotels
I had such a nice stay. The room was clean and comfortable, and the desk clerk even insisted on helping me carry my bags up to my room! It's near Dayton Mall so there are plenty of restaurants and shops, but on a quiet side street.
Comment from Hotel Management
Aug 27, 2017 by Manager, Hotel Management
Christina, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous Front desk service as well as your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager