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Reviews of Hilton Garden Inn Dayton South-Austin Landing

3 out of 5
Hilton Garden Inn Dayton South-Austin Landing
12000 Innovation Dr, Miamisburg, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 328 out of 491 reviews" "
Rating 8 - Good. 109 out of 491 reviews" "
Rating 6 - Okay. 33 out of 491 reviews" "
Rating 4 - Poor. 14 out of 491 reviews" "
Rating 2 - Terrible. 7 out of 491 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

cherie

Traveled with family
The hotel was nice and clean and staff was ok . The only issue was we never received room service. We had to ask for clean towels and bathroom tissue . Other than that nice hotel
Stayed 1 night in Apr 2024

8/10 Good

susan

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Front desk person could have been pleasant, just did her job checking in but no welcome, smile or thank you and enjoy your stay.
Stayed 1 night in Apr 2024
Response from aaron on Apr 9, 2024
We're glad to hear you had a pleasant stay at our hotel, but it seems like we still have some room to improve.

10/10 Excellent

Nancy, Altamonte Springs

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This pet friendly property is ideally located near multiple dining & shopping establishments. Kroger is also across the street for sundries as well quick items to eat in your room when you’d rather just stay in. Cleaning staff is friendly, helpful but not intrusive. This is our favorite place to stay in the Dayton area when we come to visit relatives & regularly stay here a couple of times a year for multiple nights.
Stayed 5 nights in Mar 2024
Response from aaron on Apr 2, 2024
Thank you for your wonderful review

4/10 Poor

Emily

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
The site seemed understaffed but kind. They didn’t bring things needed to your room but asked you to pick items up from the front desk. There was a piece of broken glass on the pool floor that I cut my foot on. Our tub wasn’t clean upon arrival but was cleaned at our request the next day. The rooms were ok but average. The common areas looked nice though.
Stayed 3 nights in Mar 2024
Response from aaron on Apr 2, 2024
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Teresa, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 5 nights in Dec 2023
Response from aaron on Mar 3, 2024
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience. Our team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right guaranteed. We appreciate your kind words, and we look forward to seeing you again.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff Excellent breakfast options - freshly prepared.
Stayed 3 nights in Feb 2024
Response from aaron on Mar 3, 2024
We are thrilled that you loved your experience.

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from aaron on Mar 3, 2024
Thank you for your feedback.

10/10 Excellent

Tina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 3 nights in Dec 2023
Response from aaron on Feb 1, 2024
Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience. Our team will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right guaranteed. We appreciate your kind words, and we look forward to seeing you again.

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Jan 2024
Response from Aaron on Jan 16, 2024
Thank you for your feedback

2/10 Terrible

Jennifer

Disliked: Room comfort
False Fire Alarm PTSD
The fire alarm woke us up at 1:15am and I screamed my head off scared to death. It went off for over 10 minutes and no one answered the phone to tell me what was going on. Our room was right next to the alarm and it scared the literal life out of me. I now have PTSD and will probably never be able to stay at another hotel.
Stayed 1 night in Jan 2024
Response from Steve - General manager on Jan 11, 2024
I am very sorry about the fire alarm. Unfortunately, this can happen at any hotel. Whenever you have a lot of rooms combined with many different guests, an issue can arise. Unfortunately, we had a guest that overcooked a hot pocket and the smoke set off the alarm. As you can imagine there were quite a few calls, and our staff has to investigate. I am very sorry this happened to you. Please don't let it detour you from staying at hotels. The best course of action is to read the safety card on the back of the door, locate the nearest exit, check the hallway for smoke, and evacuate the building until the alarms stop. As soon as the staff determines the cause of the alarm, they will silence the audible alarms if it is safe to return to the building. The fire department will ALWAYS come as a safety measure and to reset the alarms.

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden Inn Dayton
This is a beautiful hotel. The common areas are open and inviting. The location is excellent and the rooms are clean and comfortable.
Stayed 2 nights in Dec 2023
Response from aaron on Dec 19, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We're glad to hear you had a pleasant stay at our location.

8/10 Good

NUVIA

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and the hotel are excellent. I loved that they provided water and our dog had a great environment, too. There are a few maintenance things the hotel needs to review. There was a loose towel bar in the bathroom. It could be a risk for someone with no good reflexes. Overall the hotel was great!
Stayed 2 nights in Dec 2023
Response from aaron on Dec 19, 2023
Thank you for taking the time to share your experience about your recent stay at our hotel.

10/10 Excellent

Apryl, Georgetown

Stayed 2 nights in Nov 2023
Response from aaron on Feb 1, 2024
Thank you for your feedback!

8/10 Good

Emily

Stayed 1 night in Nov 2023
Response from aaron on Dec 19, 2023
Thank you for your feedback

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room and clean facility
Stayed 2 nights in Oct 2023
Response from Aaron on Oct 23, 2023
Thank you for your feedback! Glad you found the accommodations to your liking!

10/10 Excellent

shuo

Stayed 1 night in Oct 2023
Response from aaron on Nov 10, 2023
Thank you for you feedback!

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural light filled the entrance and large lobby. Lovely hotel with walkable shopping and dining. Another Broken Egg was great for breakfast.
Stayed 1 night in Sep 2023
Response from Aaron on Oct 1, 2023
We are glad to hear you enjoyed your stay and look forward to welcoming you back!

8/10 Good

Amber

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from aaron on Sep 26, 2023
Thank you for your feedback!.

10/10 Excellent

Derek

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable area and plenty to do within walking distance.
Stayed 1 night in Sep 2023
Response from ADS on Sep 18, 2023
Hello, Derek!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Monica

Stayed 2 nights in Aug 2023
Response from ADS on Sep 18, 2023
Hello, Monica!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

4/10 Poor

Wendy

Liked: Property conditions & facilities
Disliked: Cleanliness
I stayed there with my husband and two young children and I can tell you that if you expect any type of cleanliness, don’t stay here. When we first entered our room, I noticed that the decorative chairs had stains all over them. Even the one in our bedroom did. I had to ask for e tea sheets so I could cover the chairs so that we could sit down on something clean. When I opened the sofa bed for my 6 year old to sleep on, that mattress was also covered in black stains. So disgusting. Speaking of clean…you have to request to have your room cleaned. We did so 3 times and only once did someone come. The one time housekeeping actually came after our first night, they didn’t even make our beds. It was hard to even tell that the room had even been cleaned. Then, when I called the front desk on our last day to ask why our room hadn’t been cleaned, they told me that housekeeping said they had been there, implying that somehow I was mistaken. I assured her that no one had cleaned our room. I’m pretty sure I would know the difference. Our room had towels that needed replacing, and overflowing trash cans. I called the front desk to ask for more towels and she told me to come down and get them since she was the only one working and couldn’t leave the front desk. The only good people were the ones working the breakfast bar. Overall this place is horribly understaffed and the cleanliness is way below par. You’re better off staying somewhere else. Very disappointing for a Hilton.
Stayed 4 nights in Aug 2023
Response from ADS on Aug 9, 2023
Dear Wendy:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. Please know that I will be addressing this issue with my staff to ensure that this doesn't happen again. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location. Very close to tons of nice restaurants. Staff at this hotel were especially friendly.
Stayed 1 night in Aug 2023
Response from Aaron Perry on Aug 8, 2023
Thank you for your feedback

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast buffet.
Stayed 3 nights in Jul 2023
Response from ADS on Aug 6, 2023
Dear Kenneth:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Aaron Perry on Aug 3, 2023
Thank you for your feedback.

6/10 Okay

Kathy

Light from fire alarm flashed all night and there was a fire alarm at 11 am for no reason
Stayed 2 nights in Jul 2023
Response from Aaron Perry on Aug 1, 2023
We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations

4/10 Poor

Jami

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The rooms were out dated. The desk lamp didn't work, the iron had stuff melted on the service, the internet kept going out the first day - so no TV, a false fire alarm went off at 9:00 in the morning and was not shut off a half hour!! For being a Hilton and the price... My husband and I were very disappointed!
Stayed 3 nights in Jul 2023
Response from Aaron Perry on Aug 1, 2023
We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a bit of a maze to get back to the hotel, but I love that it’s next door to a grocery store and gas station. The single bed room was spacious and had several plugs that could be used for charging electronics, just make sure you bring a wall adapter, since there are no usb outlets. Also plenty of food options without leaving the Austin Landing complex. Staff was very friendly. I would come back to this hotel for future visits to the area.
Stayed 2 nights in Jul 2023
Response from aaron on Jul 25, 2023
Thank you for your feedback and we welcome you back soon!

10/10 Excellent

Bill J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from aaron on Jul 25, 2023
Thank you!

10/10 Excellent

Ken

Liked: Staff & service, property conditions & facilities
Unique shopping and dining a short walk away.
Stayed 4 nights in Jul 2023
Response from Aaron Perry on Jul 22, 2023
Thank you for your feedback

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Aaron Perry on Jul 22, 2023
Thank you for your feedback

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from aaron on Jul 18, 2023
Thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besides trash and sheets nice room.
Clean room though the trash under the sink wasnt emptied when we got there we just didnt use it. Sheets do not fit the bed kept coming off while sleeping. Other than that that a nice room.
Stayed 2 nights in Jul 2023
Response from aaron on Jul 18, 2023
Thank you for the feedback!

10/10 Excellent

Roger

Stayed 1 night in Jul 2023
Response from Aaron Perry on Jul 29, 2023
Thank you for your feedback

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and very friendly.
Stayed 1 night in Jun 2023
Response from ap on Jul 3, 2023
Thank You!

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
was in a great shopping complex, quiet room, clean, great option to do breakfast there. good staff, helpful
Stayed 4 nights in Jun 2023
Response from ap on Jul 2, 2023
Thank you!

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Its fine
Stayed 1 night in Jun 2023
Response from ADS on Jun 16, 2023
Dear John:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Tucker, Columbus

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, along with the staff. Will definitely be back when in the area!
Stayed 1 night in Jun 2023
Response from ap on Jun 13, 2023
We're glad to hear you had a pleasant stay at our hotel!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from ap on Jun 13, 2023
Thank you!!!

8/10 Good

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great at Hilton ! expedia not so good, booked me a Hearing Impaired room with a shower
Stayed 2 nights in Jun 2023
Response from ADS on Jun 6, 2023
Hello, Elmer:Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad that your stay was satisfactory overall, but we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location near walkable restaurants. Great aesthetics. High end finishes. Friendly staff.
Stayed 1 night in May 2023
Response from ADS on Jun 6, 2023
Hello, Melanie!Thank you for rating us 5 out of 5! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from ADS on May 30, 2023
Hello, Kathleen:Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Pat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outside sitting area around a fire
Stayed 1 night in May 2023
Response from ADS on May 15, 2023
Hello, Pat!Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

4/10 Poor

Kathryn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our check in took over an hour delay from expected check in time. Traveling with a small, elderly pet and my husband needing to arrive at an appointment, it was very inconvenient.
Stayed 1 night in Apr 2023
Response from ADS on May 1, 2023
Dear Kathryn:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Cynthia

Stayed 1 night in Mar 2023
Response from ADS on Mar 21, 2023
Hello, Cynthia!Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2023
Response from ADS on Mar 20, 2023
Hello, Jocelyn!Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

4/10 Poor

Chelsie

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The tub was not at all clean, I took pictures. There were hairs/pubs still in the tub. I took pics of that as well. There were also two big white stains splattered on the curtains. Visable as soon as you walked into the room. I took pictures of that as well. The jacuzzi tub had horrible water pressure it took almost 30 minutes to fill it up. It was very disappointing especially after spending $300 for the room😒😒
Stayed 1 night in Mar 2023
Response from ADS on Mar 7, 2023
Dear Chelsie:Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. It was an uncommon instance and we’ll do better. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. Please feel free to contact us here at the hotel with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property is newer and clean. Properties surrounding were all in decent condition. The only thing I did not like is that the bath soap was too small for me and my spouse for two baths.
Stayed 1 night in Feb 2023
Response from ADS on Feb 20, 2023
Hello, John!Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Response from ADS on Mar 7, 2023
Hello, Barb!Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beautiful hotel we love stay
Stayed 1 night in Dec 2022
Response from ADS on Dec 27, 2022
Hello, Steven!Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing

10/10 Excellent

Barb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Quiet stay. Enjoyable.
Stayed 1 night in Dec 2022
Response from ADS on Dec 24, 2022
Hello, Barb!Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience, and our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. At Hilton Garden Inn Dayton South at Austin Landing, our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right—guaranteed. We appreciate your kind words and we look forward to seeing you again.Yours in Hospitality,Acórea D. SimsGeneral ManagerHilton Garden Inn Dayton South at Austin Landing