Ratings based on 523 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from New Hampshire

easy to turnpikes and beach

Posted Aug 15, 2017
Pros: close to ames fields and the beaches
Cons: the whole facility
rooms were to small even the suites for extra bed, also the sheet in the couch were musty and dirty and the pool was needed an up date. Plus the hot tube was not working right too
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2017
Location was close to where we wanted to go. The breakfast was delicious.
Comment from Hotel Management
Jul 22, 2017 by Roger S., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
3 out of 5
by A verified traveler from Chicago

Disappointing

Posted Jul 10, 2017
Pros: Quiet, clean towels and sheets
Cons: Plumbing, electricity, use concrete slabs instead of "mattresses".
The bathroom light would turn off for no reason, then not turn back on! Inconvenient when urinating, impossible if putting on makeup. The king-size bed was made of steel rods with asphalt packing between them. This was the most uncomfortable bed I have ever tried to sleep in, save one in Pennsylvania that was actually tilted about two inches to the right! Room was quiet, sheets were clean, towels were changed. The bathroom sink leaked large quantities of water whenever it was turned on. Housekeeping crew two days in a row insisted on trying to barge into the room after I'd had only a few hours' sleep: I kept them out. TV and AC worked. Despite arranging everything online, I still had to stop at the front desk to check out, only to have the attendant tell me since I had done everything online, I did not have to stop at the front desk to check out...
Comment from Hotel Management
Aug 12, 2017 by Roger S., Hotel Management
Thank you for taking the time to review our hotel. We apologize for the issues you encountered with the service provided. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
4 out of 5
by A verified traveler

Posted Jul 5, 2017
Pros: Good location.
Cons: Not over charging people.
Location: Every thing is nearby, food, stores, lake front and things to see.
Already explained that we were over charge by the hotel. Did not get the Expedia price as promised.
Comment from Hotel Management
Aug 12, 2017 by Roger S., Hotel Management
Thank you for taking the time to review our hotel. I am very happy that you had a good experience overall. Our team appreciates all of the reviews we receive, and we hope that we can accommodate you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great hotel

Posted Jun 30, 2017
Great, clean rooms. Friendly staff. Close to many restaurants, grocery stores and a movie theater. Will stay here again when back in town.
Comment from Hotel Management
Jul 1, 2017 by Roger S., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Good hotel overall. I had issues connecting to the hotel WI-FI (all guests on the 3rd floor had the same issue) Wi-fi could be better
Comment from Hotel Management
Jul 1, 2017 by Roger S., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bronson

Very friendly staff.

Posted Jun 24, 2017
Had a great stay. Very friendly staff. Great breakfast and always clean.
Comment from Hotel Management
Jul 1, 2017 by Roger S., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to our marina.

Posted Jun 2, 2017
Everything was great and staff was helpful and friendly. Only things is, they have the coffee maker in the bathroom which is unsanitary do to the micro-organisms floating around if you know what I mean.
Comment from Hotel Management
Jun 5, 2017 by Roger S., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.
3 out of 5
by A verified traveler

Posted May 14, 2017 on Hotels
The hotel was tried. S b updated
Comment from Hotel Management
May 31, 2017 by Roger Sharma, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.
4 out of 5
by Paul

Weekend Stay

Posted May 2, 2017 on Hotels
Overall our stay was very good. Hotel was clean and comfortable.
Comment from Hotel Management
May 6, 2017 by Roger Sharma, Hotel Management
Write your comment.Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed. We look forward to your next stay.