Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean, reeked of smoke, and not like pictures
My husband was there for 2 days for a business trip. Upon entering, he said the lobby was a mess. When he walked into his room, the smell of fresh smoke was overwhelming (yes it was a smoking room, but it shouldn't smell like someone had just left the room with a cigarette!). The heater smelled funky, like possibly the person who had stayed there before hand was smoking something other than cigarettes. He couldn't take a shower in his room because the tub and shower were "filthy" and didn't look clean. There were stains on the towels. The mattress was thin and was not IN ANY WAY like the pictures. When he went to check out, nobody was at the front desk. He waited and rang the bell. Still nobody showed up. He went back to his room and got the number. It rang and rang. Nobody picked up. When he went BACK to check out again, he waited about 3 minutes before someone FINALLY showed up to check him out. WE will NEVER STAY here again. He couldn't get his money back and go across the street to Red Roof Inn, so when the time came to get another hotel as his work trip got extended, we found him a better hotel.
Stayed 2 nights in Oct 2019