Ratings based on 1,251 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted May 23, 2018
This a,nice,hotel. It is right on the beach and has a nice pool. We liked the room service. The room was nice and clean.
Comment from Hotel Management
May 23, 2018 by General Manager, Hotel Management
Thank you for the fantastic review of your visit to Holiday Inn Miami Beach-Oceanfront! We are delighted we met your expectations for the perfect beach stay! We hope you are already planning your next vacation with us. Francisco Astete, General Manager
4 out of 5
by A verified traveler

Posted May 22, 2018
Didn't like the satellite service, it was raining so we couldn't watch television.
Comment from Hotel Management
May 22, 2018 by General Manager, Hotel Management
Thank you for being our guest at Holiday Inn Miami Beach-Oceanfront. We are glad you liked most aspects of your stay. However, we are sorry for the maintenance issue you encountered in your room. We will certainly step up our efforts so your next stay is even better. Thanks for being our guest. We hope to have an opportunity to welcome you back soon. Francisco Astete, General Manager
4 out of 5
by A verified traveler

Posted May 21, 2018
Comment from Hotel Management
May 21, 2018 by General Manager, Hotel Management
We are so glad you enjoyed your time at Holiday Inn Miami Beach-Oceanfront. Impressing our guests is our top priority, so we are glad that you were left with a good impression. Thank you for your wonderful rating, and we look forward to your next visit. Francisco Astete, General Manager
5 out of 5
by A verified traveler

Posted May 20, 2018
Not sound proof
Comment from Hotel Management
May 22, 2018 by General Manager, Hotel Management
We appreciate you being our guest. Thank you for letting us know your visit to the Holiday Inn Miami Beach-Oceanfront was satisfactory. However, we are sorry for the disturbance you had due to noise. We look forward to welcoming you back soon. Francisco Astete, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit Michigan

Posted May 20, 2018
I enjoyed my week entirely the beach was beautiful the pool great the staff was great.
Comment from Hotel Management
May 21, 2018 by General Manager, Hotel Management
Thank you for acknowledging our outstanding service at Holiday Inn Miami Beach-Oceanfront. We appreciate you letting us know our team went over and above to ensure your requests were promptly handled. It was a pleasure having you as our guest, and we hope to see you again soon. Francisco Astete, General Manager
4 out of 5
by A verified traveler from Hertfordshire

Posted May 20, 2018
Beach front hotel. We had room 831 corner which had a wonderful view and windows facing the sea and pool and from the side window we could see behind us aswell. The bathroom shower was stiff and took time to get the knack of it. Room was clean and comfy. We have had better breakfasts at other Holiday Inns with more choice, like french bread and rolls in the morning and proper pieces of cheese. All the food was fresh and plentiful and the omlette man does well. Hotel bar opened at 4pm for Happy Hour, in the meantime you had to use the pool bar which had a pump for draught beer but never had any. Bar staff were very friendly and the man in the hotel bar made good cocktails. Reception staff were friendly and helpful and restaurant staff aswell. The man we saw in concierge was very helpful and knowledgeable when booking our trips for us. The hotel entrance does look a bit tired and could do with an update. It is a little out of the main centre but the free trolley buses are frequent and we did have a lovely walk along the beachfront which took us about 45 mins. We would stay here again.
Comment from Hotel Management
May 21, 2018 by General Manager, Hotel Management
Beverley, thank you for staying with us and for sharing your experience with other travelers. We are so happy you had a great night's rest and that our service and facilities were to your satisfaction. It was a pleasure to have you as our guest and we hope to see you again soon at the Holiday Inn Miami Beach-Oceanfront. Francisco Astete, General Manager
3 out of 5
by A verified traveler

Posted May 16, 2018
It took the staff a good 10 minutes to find the reservation for our second room. He kept insisting that we only purchased the single room. I had to pull up the reservation email and let him read through it. The faucet in the bathroom was broken, which allowed the knobs to spin in circles, making it difficult to turn the water off. The pressure was so strong that it spit water all over the bathroom (and me). The faucet in the bathtub took a feat of strength to open. It would spin in circles, so I continued to pull till I thought I was going to break something... then the water finally came on. Overall, it's an affordable place for the location. Right on the beach. I'm not picky. It'd just be nice to get a few things addressed.
Comment from Hotel Management
May 17, 2018 by General Manager, Hotel Management
Thank you for reviewing us. We are sorry to disappoint you with our service. We have noted all the points you mentioned and will share the same with the team involved to ensure it is not repeated again. Your business is valued, and we hope you will consider choosing us again so that we can redeem ourselves. Francisco Astete, General Manager
4 out of 5
by A verified traveler

Posted May 7, 2018
Comment from Hotel Management
May 7, 2018 by General Manager, Hotel Management
Thank you for taking the time to share that your stay at the Holiday Inn Miami Beach-Oceanfront was overall great. We look forward to welcoming you back for another outstanding experience at our hotel. Francisco Astete, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Colombia

Excellent location

Posted May 2, 2018
Pros: Friendly staff.
Cons: Have a look in the temperature of air conditioning. In occasions it is freezing.
Location: The beach is greatly close to hotel.
It was a nice experience at this hotel, food, rooms and restaurant.
Comment from Hotel Management
May 2, 2018 by General Manager, Hotel Management
Ivan, thank you for choosing the Holiday Inn Miami Beach-Oceanfront for your stay. We are glad to read that you liked our friendly associates and convenient location which was perfect for your needs. We also appreciate your concerns and have taken a note of it. It was our pleasure serving you, and we hope to welcome you back soon. Francisco Astete, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne FL

Sand in the iron?!

Posted Apr 30, 2018
Pros: Location
Room 629: I booked the room for a wedding and as I'm using the iron on a white button-down shirt sand comes out of the iron creating dirt streaks! I've never seen sand come out of an iron when using the steaming function but luckily I had packed another colorful shirt and used a pillowcase to cover the shirt as I finished ironing. The room was clean enough but im still wondering who would put beach sand in an iron!
Comment from Hotel Management
May 1, 2018 by General Manager, Hotel Management
Alexandria, thank you for sharing the details of your visit to Holiday Inn Miami Beach-Oceanfront. We're happy overall you had a wonderful time with us. However, we're sorry for the disappointment you had with the iron in the room. Thanks for bringing this to our attention, and we will certainly look into it and replace this one immediately. We hope the positive aspects of your stay will encourage you to see us again. Francisco Astete, General Manager