Get an overview of this hotel4-star hotel, walk to Hay Castle

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Restaurant
Smoke-free property

Location

Situated in Hay on Wye, this hotel is within a 5-minute walk of Bookends and Hay Castle. Richard Booth's Bookshop and The Warren are also within 10 minutes.

Hotel Features

A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, meeting rooms, a library, and a garden are onsite.

Room Amenities

All 19 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, hair dryers, and desks.

Hotel Amenities

Hotel Amenities

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a library, a terrace, and a garden. Complimentary self parking is available on site.

The Swan at Hay Hotel is a smoke-free property.

  • Library 
  • Terrace 
  • Bar/lounge 
  • Luggage storage 
  • Newspapers in lobby (surcharge) 
  • Breakfast available (surcharge) 
  • Front desk (limited hours) 
  • Meeting rooms 2 
  • Restaurant 
  • Year Built 1812 
  • Total number of rooms - 19 
  • Coffee shop or café 
  • Free self parking 
  • Number of floors - 2 
  • Free WiFi 
  • Number of buildings/towers - 2 
  • Smoke-free property 
  • Garden 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Onsite venue - This bistro serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 45.00 per night.
  • Cribs (infant beds) are available for GBP 10.00.

Pets

  • Pets allowed for an extra charge of GBP 15 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No elevators

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: GBP 15 per pet, per night
  • Early check-in fee: GBP 10
  • Late check-out fee: GBP 10
  • Rollaway bed fee: GBP 45.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Hay
  • Swan Hotel Hay

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

This property has received its official star rating from Visit Wales.


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