Ratings based on 154 Verified Reviews

3.6 out of 5
89% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

The service apartment requires renovation

Posted Oct 9, 2017
The room looks shabby, the paint faded and the bathroom door cannot be shut properly. The shower has rusty look possibly due to water split out from the shower. The merit of the service apartment is its convenient location, easy access to Raffles Centre, other malls and airport railway express service. There is a western supermarket nearby the hotel, don't use the local supermarket located in the service apartment building. It marks up the prices.
1 out of 5
by Lawrence

ABSOLUTE S**T

Posted Sep 5, 2017 on Hotels
I have been living and travelling in China for 5 years, so I know disorganized but this was outrageous. First of all it is not called Rich and Young, NOR does it say Rich and Young anywhere, and the map location is incorrect so good luck finding it. If you manage to find the reception area it does not even look like a serviced apartment, it look student dorms and the receptionists dont speak a word of English. Now i know Im in China so I even asked for Rich and Young in chinese but of course it's not even called that. Then they checked me in and forgot to tell me how to lock works (its all electronic keypad) so I was locked out for 45 minutes. The reception closes at 9pm so if you have any trouble after that time you are screwed. also the room was filthy and stains in the bathroom. DO NOT STAY HERE
4 out of 5
Recommended
for Everyone
by A verified traveler

walking distance to subway

Posted Aug 11, 2017
Pros: local area outside apptment
Cons: bathroom a bit old
Location: breakfast close
nice place to stay, prompt service if needed, very good outside environment
4 out of 5
by Albert

This traveler left a rating score only Posted Jul 22, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet room and friendly staff

Posted Jul 5, 2017
Worth the price. Staff are friendly and will solve the problems promptly when possible. This hotel provides all necessities. The room needs some cosmetic work and the bed looks like a full sized instead of queen. The bed is a little bit too hard for westerners. But for the price, it's well worth.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 13, 2017 on Ebookers
Staff were helpful but had limited English. No water in the swimming pool. Apartment had limited crockery and cooking facilitates.
3 out of 5
by John

Chaoyang Apartment

Posted Jun 7, 2017 on Hotels
Checkin a little slow, room wasnt ready. Location is good, apartment convenient, and comfortable. Shower was poor condition.
5 out of 5
by Wing Kok

Feel like home

Posted Jun 3, 2017 on Hotels
Nice staffs, away from the crowded but still close to the city
4 out of 5
by Meghan Rae

This traveler left a rating score only Posted May 26, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Good convenient

Posted Mar 14, 2017
Good location. Convenient, good amenities, easy link to subway and to airport lines