Ratings based on 447 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
58% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from CT

Just OK

Posted Jul 19, 2016
Pros: The good points: Hayden the clerk, The gentleman who fixed the tv. Nice gentleman in the morning toting around towels. The pool was good.
Cons: Room updates and improvements. Breakfast more variety and smiling staff!!!!
Location: Location was good. Close to restaurants and gas stations etc.
Immediate check-in had me optimistic. Check in clerk was efficient and clear with instructions. Pool looked inviting and it was nice to see it from the lobby. The guest room was a bit "tired" looking but clean. Went to turn on the tv and couldn't work it. No instructions. Called the desk and the clerk who check me in came up but could not fix. Sent a maintenance worker who found the issue. Remote had no cover so had to hold batteries in. That night once the kids were settled in bed I went to run a bath (a luxury I look forward to as my tub at home does not work well for an adult). However, the stopper was not working so the water immediately drained and would not stay filled. I inquired at the front desk if they had a cover for drain but they suggested they send a maintenance worker at 6:00am the next morning. The breakfast crew were just so sad. You can tell they do not like their job. No interaction with guests, no smiles or any form of greeting.
3 out of 5
by A verified traveler

Just Ok

Posted Jul 15, 2016
Hotel needs a lot of renovations - if your not expecting much you will be satisfied
4 out of 5
by Michelle from Saratoga

Nice room

Posted Apr 22, 2016 on Hotels
Nice, quiet, comfortable hotel.
5 out of 5
by Bart D.

Great place to stay

Posted Apr 10, 2016 on Hotels
Just a quick trip to visit family. Very central to all I travel to. Taunton, Raynham, the Cape.
4 out of 5
by A verified traveler

Clean, comfortable and convient.

Posted Apr 10, 2016
The staff was extremely friendly! I would recommend this hotel as it is clean and comfortable. It is also convient and has easy access to Plymouth.
3 out of 5
by A verified traveler

oops! mistake...

Posted Mar 28, 2016 on Hotels
My room smelled bad from the beginning, even after changing the bedding.
4 out of 5
by A verified traveler

Buen Estancia por el Precio

Posted Mar 6, 2016 on Hotels
El hotel en general tenía buenas condiciones. La habitación eran amplia y estaban en buenas condiciones. Elegimos este hotel porque estaba muy cerca de una visita de negocios. El servicio fue bueno y justo para la tarifa pagada.
4 out of 5
by ron

This traveler left a rating score only Posted Mar 1, 2016 on Hotels
5 out of 5
by Reggie from US

"Great Time"

Posted Jan 21, 2016 on Hotels
The stay was great, Very enjoyable with a great staff, Rooms are comfortable and clean..
2 out of 5
by A verified traveler

Hotels.com users beware

Posted Jan 20, 2016 on Hotels
I have stayed at this hotel multiple times for my job and last time I checked they said oh you went through hotels.com we are gonna charge your card $100 and if everything is fine in the room we will return the $100. For those who revolve debt on your credit card, remember even if they return the $100 you will be paying necessary interest rates.