Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Hotel needs work

Posted Aug 17, 2016
Pros: The coffee.
Cons: Customer service, the air conditioning and the breakfast.
This hotel was obviously in the mist of a renovation. While it was starting to look "pretty" the AC and morning breakfast are in need of help. The first room we were given was musty smelling and humid despite the wall AC running full blast as evidenced by the coolness in the room. The wallpaper was buckling in room and sheetrock above the light in the bathroom was split most likely due long term moisture problems. With some coaxing I was able to change rooms but the first response was no other rooms available. The next room I was shown smelled also but this time of body odor. Took this room but was afraid to unpack my clothes until I did some freshening on my own. I ended up purchasing some Frebreeze, sprayed the room and opened the window and door to my hotel room for about 30 minutes to create a cross breeze. This helped but it took about 4 days before the smell in the room normalized. On the upside, our room attendant, Michelle, was great. She tried really had hard to make us feel welcomed and followed through with any requests I made. She even made towel animals for us, which I thought was very sweet. Only other comment I have about the room was there were NO safes available for valuables. I thought this was a standard for hotels of this level. Lastly, the complimentary breakfast. This eggs were nasty, the orange juice was watered down orange drink and the oatmeal was only available as instant. We ended up paying outside for breakfast . The only thing good was the coffee
3 out of 5
by gina

Posted May 10, 2016 on Hotels
It was adequate. The bed was comfortable.
4 out of 5
by sandy

Posted May 8, 2016 on Hotels
Ghost hunting trip
5 out of 5
by Leonard

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
5 out of 5
by John from Alton, NH

NH Elite

Posted Apr 14, 2016 on Hotels
Hotel was great, they set up breakfast a half hour early to work with our early game schedule for basketball
5 out of 5
by A verified traveler

Posted Feb 19, 2016 on Hotels
Food was great, rooms clean but bed was as hard as a rock. I stayed for 2 nights my back was toast halfway thru the first night. Replace the beds I would give it 5 stars!!!
3 out of 5
by A verified traveler

Decent hotel right off the 495

Posted Jan 26, 2016 on Hotels
I was there for a funeral so was not looking for anything exciting. The hotel is basic with a decent breakfast selection. There are some restaurants nearby - we liked The Cabin and Harry's Bar & Grill. It is easy access right off I495 so easy to find. Only complaint was the elevator.... it seemed every time we got in it there was something on the floor - half eaten cookie; spilled hot chocolate; some unrecognizable stains/spillage but all long as you looked where you stepped it was ok.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 10, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2015 on Hotels
4 out of 5
by Jeff from Eastham, Ma

Great place!

Posted Nov 23, 2015 on Hotels
Great place & great staff! We had no idea what to expect as we do not know the area. We were attending a concert at Bridgewater U & did not want to drive home to the Cape. We got 3 rooms for our family & everybody was thrilled. The building is new & very clean. Rooms were large & the location was very convenient & easy to find. Definitely recommend.