Odessa Hit and Miss
Posted Jun 27, 2016 on Hotels
Overall, the room and hotel were fine. I asked for an extra towel and shampoo stuff because there are 5 of us in the family. The night manager was great with that. The main problem I had was with the cleanliness of the bathroom. There was a dirty towel folded up and stacked with the clean ones in the bathroom. There was also a wad of hair in the tub drain - and it wasn't a little bit of hair. It was obvious that the drain had not been cleaned out in several weeks worth of use. I reported it to the night manager and she offered to move us, but it was already nearly 11 at night and with 4 kids exhausted from the road trip, all I wanted was to sleep. She took the dirty towel and replaced it, and said that she would talk to the staff to ensure that the hairball was taken care of. She didn't offer to discount our stay or anything else.
The hotel itself is directly off the highway, and it was surprisingly quiet. We were placed on the bottom floor, which was great with me, because we wouldn't disturb anyone around us.
Breakfast was okay, but the kids said the blueberry waffles were tasteless. I had coffee and it was fine.
Checkout was simple.