Ratings based on 75 Verified Reviews

2.3 out of 5
27% of guests recommend
2.4 Room cleanliness
2.7 Service & staff
2.4 Room comfort
2.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Feb 19, 2017 on Hotels
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
2 out of 5
by A verified traveler

I don't recommend

Posted Feb 5, 2017 on Orbitz
Staff was not pleasant at all. The room was not properly cleaned.
Comment from Hotel Management
Feb 8, 2017 by manager, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
2 out of 5
by A verified traveler

Never again

Posted Jan 27, 2017 on Hotels
Room wasn't clean even though we were told it was, smelled like weed, the bathroom light switch had a short & had to left on to avoid getting shocked
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
1 out of 5
by A verified traveler

Filthy! See photos!! Couldn't sleep there

Posted Jan 3, 2017
Pros: Allowed pets (with extra fee)
Cons: Everything! Fix what is broken and missing and damaged. Clean WITH BLEACH everything from ceiling to the floor AND INCLUDE THE FLOOR.
Location: Do not know, we were just passing through.
We are unfortunately limited to only 6 photos... Everything was unbelievably filthy dirty, broken, missing things... Had to leave after a couple hours due to the disgusting surroundings. Notes on attached photos: 1) The worst filth ever seen on bathroom wall and floor!! **Beware-it will make you want to throw up** 2) The light colored chair is the "cleaner" one. 3) That is NOT a design on the brown kitchen chair seat - those are cracks and the chair stuck to your pants! 4) NO TOILET PAPER HOLDER, just the huge hole with who knows what that was going to crawl out once the lights were off. 5) Missing chunks of counter top 6) Missing towel bar.
Comment from Hotel Management
Jan 6, 2017 by gm, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
2 out of 5
by A verified traveler

Don't have high expectations.

Posted Dec 3, 2016 on Hotels
This motel is very run down. The furniture is stained and falling apart. I have stayed at another motel of this brand which was immaculate, this is not the case here. The staff is friendly though.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
3 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 26, 2016 on Hotels
4 out of 5
by Greg

This traveler left a rating score only Posted Jul 29, 2016 on Hotels
4 out of 5
by David from Houston, Texas

Everything good but the bed

Posted May 29, 2016 on Hotels
It was fine but the bed was too noisy. Normally I don't complain but this time, I was so tired and I needed a more comfortable bed.
1 out of 5
by A verified traveler

Total dump..

Posted May 22, 2016 on Hotels
welfare housing projects in big cities were cleaner and safer. save your money. Hotels.com should delist this property. nasty nasty nasty