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Candlewood Suites Richmond-West, an IHG Hotel
2.5 star property

Hotel with free parking, near Short Pump Town Center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Candlewood Suites Richmond-West, an IHG Hotel

Photo gallery for Candlewood Suites Richmond-West, an IHG Hotel

Gazebo
Property entrance
Studio Suite, 1 Queen Bed, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board
Combined shower/tub, hair dryer, towels
Gym

Overview of Candlewood Suites Richmond-West, an IHG Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • GymGymGym

Explore the neighborhood

Map
4120 Tom Leonard Dr, Glen Allen, VA, 23060
  • Popular LocationShort Pump Town Center3 min drive
  • Popular LocationHenrico Doctors' Hospital9 min drive
  • Popular LocationUniversity of Richmond11 min drive
  • AirportRichmond, VA (RIC-Richmond Intl.)26 min drive
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Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Combined shower/tub, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Combined shower/tub, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Combined shower/tub, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 524 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 524 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Combined shower/tub, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dining table
Dishwasher
Flat-screen TV
  • 524 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen (Bed Type Assigned at Check-In)

Highlights

Separate dining area
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Glen Allen

Located in Glen Allen, Candlewood Suites Richmond-West, an IHG Hotel is in the business district. Travelers who have shopping on the agenda can visit Short Pump Town Center and Broad Street. Looking to enjoy an event or a game while in town? See what's happening at Richmond Raceway or Robins Center.
Visit our Glen Allen travel guideOpens in a new window

What's nearby

  • Short Pump Town Center - 3 min drive
  • Henrico Doctors' Hospital - 9 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 12 min drive
  • Virginia Commonwealth University - 15 min drive

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • McDonald's - 9 min walk
  • Chick-Fil-A - 2 min drive
  • Cookout - 14 min walk
  • Sonic Drive-In - 8 min walk
  • Dave & Buster's - 10 min walk

About this property

Candlewood Suites Richmond-West, an IHG Hotel

Hotel in the business district
You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a 24-hour gym at Candlewood Suites Richmond-West, an IHG Hotel. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, smoke-free premises, and an elevator
  • Multilingual staff, a TV in the lobby, and outdoor furniture
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms offer comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate dining areas. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, separate dining areas, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond-West
Candlewood Suites Richmond-West Glen Allen
Candlewood Suites Richmond-West Hotel
Candlewood Suites Richmond-West Hotel Glen Allen
Candlewood Suites RichmondWes
Candlewood Suites Richmond-West Aparthotel Glen Allen
Candlewood Suites Richmond-West Aparthotel
Candlewood Suites Richmond West
Candlewood Suites Richmond-West, an IHG Hotel Hotel
Candlewood Suites Richmond-West, an IHG Hotel Glen Allen
Candlewood Suites Richmond-West, an IHG Hotel Hotel Glen Allen

Frequently asked questions

Is Candlewood Suites Richmond-West, an IHG Hotel pet-friendly?

Yes, this property allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 35 per pet. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Richmond-West, an IHG Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Richmond-West, an IHG Hotel on May 2, 2024 start from $94.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Candlewood Suites Richmond-West, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Richmond-West, an IHG Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Candlewood Suites Richmond-West, an IHG Hotel?

Check-out is at noon.

Where is Candlewood Suites Richmond-West, an IHG Hotel located?

Situated in the business district, this hotel is 1.3 mi (2.2 km) from Short Pump Town Center and within 6 mi (10 km) of Sheltering Arms Institute and Virginia Hospital & Health. Regency Square Mall and Bon Secours Heart Institute at Reynolds Crossing are also within 6 mi (10 km).

Candlewood Suites Richmond-West, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 517 reviews" "
Rating 8 - Good. 127 out of 517 reviews" "
Rating 6 - Okay. 44 out of 517 reviews" "
Rating 4 - Poor. 15 out of 517 reviews" "
Rating 2 - Terrible. 9 out of 517 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Yanira

Stayed 6 nights in Apr 2024

8/10 Good

Crawford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in the heart of the Short Pump shopping area. Hotel is showing some wear, but the room was clean and the staff is very friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff well kept little dated but clean
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Stayed 1 night in Mar 2024

10/10 Excellent

James, Salem

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with welcoming smiles and a great place to stop on a long way home
Stayed 2 nights in Mar 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable, clean room and super friendly staff.

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, nice clean rooms. Many stores and things to do within walking distance.
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. However I didn't like the way you go into the building to your room. The walls and ceiling could use an update. Has small kitchenette and pots ,pans, dishes, utensils and small coffee maker. Parking lot in great shape. Dog friendly.
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5