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The 1st room we were allocated was far too small and shabby however as soon as we expressed our dissatisfaction, the staff were very quick to provide a complimentary upgrade to a lovely room.
Hotel was beautiful and clean and well maintained. Hotel bar is ridiculously expensive - so much so we had one drink over 4 days. $47 for 3 pints, 1 ginger ale & 1 kids drink. The hotel is close to Grand central station and Chrysler but not much around it. Couple if deli shops and pharmacy. We taxi'd ...
I always stay at this hotel when in NYC for work. The location is across the street from my office, but more importantly, the staff is professional and pleasant. The rooms are small but very clean and well appointed.
Now, before I make my complaint, let me just say that we love this hotel. This was the third time that we stayed in this hotel. But, we had a major problem with the hotel telephone system. My cousin from Boston booked into the hotel the day after we did. We could not leave him messages because his ...
This hotel is everything you need for a nice stay in NYC - clean, well located, spacious room, comfortable beds and pillows. Some of the staff at the front desk need to smile more and be more friendly.
Very clean; rooms larger than most NYC hotels and great location. Subway station on the corner! Will stay here again
Short walk to Grand Central Terminal Bed was super comfortable. The white noise app was a great help. Shower was always hot. Our room was decently spacious. We had a queen bed. One day we didn't get towels but that was quickly remedied. Nice workout room Free coffee in the Lobby. Walking distance ...
The room was very big, the couch and the bed were a little too soft for my taste, but still nice. When I stayed, there was scaffolding and construction in front of the building so it was hard to locate it at first. All in all, great value for the price
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