Ratings based on 1,160 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

New Love in Manhattan

Posted Jul 24, 2017
I have already recommended to 3 frequent NY travelers! Conveniently located, reasonable, great and helpful staff, 2 rooms so our daughter had her own space...wonderful experience - will absolutely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in great location.

Posted Jul 19, 2017
Upgraded to suite at no additional cost. Very nice, clean hotel. Friendly & helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Weekend in New York

Posted Jul 19, 2017
Great hotel, good location, fabulous staff, Can't wait to come back
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great Hotel in NYC!

Posted Jul 13, 2017
Pros: Room size was great, the quality of the room improvements was also excellent.
Cons: Ice machine somewhere???
Location: Worked.
Never stayed here before, but saw a bargain and the reviews were pretty good. Boy was I surprised. This place rocks. Hotel staff were great. This is a small hotel and the staff are there to make sure you have a great time. The room by NYC standards was very generous in size, and the quality of the improvements was excellent. I expected to pay double what I actually paid to be here. I won't hesitate to stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Great hotel in best midtown Manhattan location

Posted Jul 6, 2017
Pros: Everything
Cons: Nothing. I love it
Location: On 57th and Lexington, close to Bloomingdale's, Fifth Avenue, Park Avenue. Close to Central Park too. One of the best locations in the city
I was very happy with the hotel. Very close to my work, very close to great midtown shopping, very close to subway and buses. Room was large, elegant, cozy. Bed was super soft. Like sleeping on a cloud. Decor is a classy traditional. Staff was super friendly. I'll be back!
Comment from Hotel Management
Jul 7, 2017 by Brian, Hotel Management
Thank you for your comments, we hope to see you on your next trip to NYC.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2017
Great hotel and very accommodating. Very close to Central Park.
Comment from Hotel Management
Jul 7, 2017 by Dolly, Hotel Management
Thank you for your comments, we hope to see you on your next trip to NYC.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is in a great location

Posted Jun 30, 2017
Pros: Staff and location
Cons: Needs Updating
Location: Great sushi restaurant and close to central park
Quick weekend getaway and had a wonderful time in NY.
Comment from Hotel Management
Jul 7, 2017 by Alex, Hotel Management
Thank you for your comments, we hope to see you on your next trip to NYC.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Mexico

Very nice, cozy hotel in a great location

Posted Jun 4, 2017
Pros: Spacious rooms and good location
Cons: The bathroom should be renovated.
Location: Near a lot of good restaurants and shops.
Very spacious suite with comfortable living room. The only minus was a very cramped bathroom with very little counter space and no grab bars in the shower. Staff were solicitous, but not overly so. Restaurant was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 3, 2017
Pros: They upgraded me to an available suite and the staff was extremely nice and service oriented
I stayed just one night on business but will definitely come back again!
Comment from Hotel Management
Jul 7, 2017 by George, Hotel Management
Thank you for your comments, we hope to see you on your next trip to NYC.
5 out of 5
Recommended
for Everyone
by A verified traveler from P

Absolutely fabulous hotel in the heart of New York

Posted Jun 2, 2017
From the minute we arrived at this beautiful hotel we were made to feel so comfortable. Nothing was too much trouble for the wonderful staff, our room was huge, and our two young girls were made such a fuss of that they cried when we had to leave. The location is perfect...just outside the really busy areas but in easy reach of everywhere (we walked to most places with a 4 and 5 year old). I couldn't recommend it more.
Comment from Hotel Management
Jul 7, 2017 by Peggy, Hotel Management
Thank you for your comments, we hope to see you on your next trip to NYC.