Ratings based on 2,131 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 11, 2018
It was a great stay. The room was nice and clean. Great locations as well
Comment from Hotel Management
Jan 17, 2018 by Brenda Correa, Hotel Management
Dear client, We want to thank you for choosing our hotel IBEROSTAR 70 Park Avenue. Many thanks for your kind comments and for mention the good service provided by our staff. We look forward to host you again!. Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, ON

Adorable boutique hotel!

Posted Jan 11, 2018
Staff was extremely polite and cheerful! Great location. Overall wonderful expierence and highly recommend to others.
Comment from Hotel Management
Jan 17, 2018 by Brenda Correa, Hotel Management
Dear guest, On behalf of IBEROSTAR 70 Park Avenue we would like to thank you for staying with us and sharing such a nice review. It rewards us to know that you had a nice experience at our hotel. We really appreciate your comments as our guest well-being and satisfaction is our main goal, we truly appreciate your feedback and assure you to pass it on to our staff as it will help us to continue giving our best. We would love to welcome you back anytime in the near future. Best regards,
2 out of 5
by A verified traveler from Glastonbury, CT

Good location, but this is NOT a 4 start hotel

Posted Jan 10, 2018
Pros: Location
Cons: Update, clean, provide accurate description and don't sell it as a 4 star hotel
Room was not as shown in pictures - no nightstands/lights next to bed, no coffee/tea maker as listed, towels and linens are very old and hard, chipped glass on a table, dirty bathroom (with mold), generally rundown. The lobby area was also dirty. Needless to say - it was very disappointing as I have seen better 2 star hotels than this. We checked out after our first night because it was very uncomfortable. As for expedia VIP benefits - they claimed free wifi is a perk (which comes automatically to everyone) and they said they would send a bottle of wine, but that was never delivered.
Comment from Hotel Management
Jan 17, 2018 by Brenda Correa, Hotel Management
Dear client , Thank you for taking some of your valuable time to share details about your experience at IBEROSTAR 70 Park Avenue. We regret that your expectations in our hotel were not fulfilled and we honestly apologize for this. Hope you give us a second chance in the future. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Bradford Ontario

Great location walking distance from many places

Posted Jan 3, 2018
Pros: The staff and location were perfect.
Cons: Be nice to have continental breakfast and a swimming pool
Location: Time square, Grand Central Terminal and Rockefeller Center as well as museum and library within walking distance
Staff were very friendly and helpful, very nice hotel only I would have preferred one with a pool, and restaurant or even continental breakfast available.
Comment from Hotel Management
Jan 8, 2018 by Brenda Correa, Hotel Management
Dear guest, On behalf of IBEROSTAR 70 Park Avenue we would like to thank you for staying with us and sharing such a nice review. It rewards us to know that you had a nice experience at our hotel. We really appreciate your comments as our guest well-being and satisfaction is our main goal, we truly appreciate your feedback and assure you to pass it on to our staff as it will help us to continue giving our best. We would love to welcome you back anytime in the near future. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Posted Jan 3, 2018
Excellent staff, great location (4 minute walk from Grand Central), comfy bed, old fashioned room but I hear that’s common in NYC. Would stay again!
Comment from Hotel Management
Jan 4, 2018 by Brenda Correa, Hotel Management
Dear Guest, IBEROSTAR 70 Park Avenue thanks you deeply you for sharing such a nice experience. It was a pleasure for us to host your holidays, and we are delighted to read that you spent a memorable holiday. We will certainly share your kind words with our team as it will definitely help us to continue giving our best. We hope to welcome you back anytime in the near future. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent Locatin

Posted Dec 20, 2017
Very quiet room at the back of the hotel/ Overlooking Empire State Building
Comment from Hotel Management
Dec 26, 2017 by Sarah H - Reservations & Sales Coordinator, Hotel Management
Dear Gary, Thank you for the nice review. We are thrilled you enjoyed your stay with us and that your location and view was perfect for your stay. We hope to welcome you back again. Regards, Sarah H Reservations & Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Beautiful NYC east side location

Posted Dec 19, 2017
E 38th and Park is a beautiful area. I didn't realize it was a boutique hotel but there is a 24 diner one block away and a Starbucks one block away in a different direction. There were always cabs waiting out front. We always stay on the west side so this was a nice change. The staff was accommodating and so polite. Would definitely stay here again.
Comment from Hotel Management
Dec 26, 2017 by Sarah H- Reservations & Sales Coordinator, Hotel Management
Dear Valerie, Thank you for the nice review. We are thrilled you enjoyed your stay with us and look forward to welcoming you back again. Regards, Sarah H Reservations & Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great stay!

Posted Dec 15, 2017
Location: Great location
Spent my birthday weekend here with a friend and although its a small boutique hotel it served its purpose. Small, clean and quaint. Hotel staff very friendly. Will definitely stay again!
Comment from Hotel Management
Dec 18, 2017 by Sarah H- Reservations & Sales Coordinator, Hotel Management
Thank you Gina for the five stars! We are thrilled you enjoyed your birthday weekend and hope to welcome you back again. Regards, Sarah H- Reservations & Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming staff

Posted Dec 15, 2017
Greeted warmly when we arrived by friendly and helpful staff. Was given a room with nice view even though we checked in late.
Comment from Hotel Management
Dec 18, 2017 by Sarah H- Reservations & Sales Coordinator, Hotel Management
Good Morning, Thank you for the nice review. We are happy to know you enjoyed your stay and hope to welcome you back again. Regards, Sarah H- Reservations & Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

Within easy reach of Midtown

Posted Dec 12, 2017
Great sightseeing holiday and the hotel was close to all amenities
Comment from Hotel Management
Dec 12, 2017 by Brenda Correa, Hotel Management
IBEROSTAR 70 Park Avenue would like to thank you for staying with us and for your recommendation. It will be our pleasure to have the opportunity to welcome you back soon and happy to offer you our hospitality. Kind regards,