Ratings based on 4,921 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from toronto, canada
Quiet and central location!Posted Nov 20, 2017
We were looking for a modern and centrally located hotel in midtown Manhattan. Location was great, room size comfortable, good quiet sleep but needs a bit of an upgrade in rooms. Not as fancy as the Expedia pics show. We were there for sleep and a change before dinner plans. Overall decent!
for Everyoneby A verified traveler from westchester ny
ExcellentPosted Nov 17, 2017
Great hotel, staff was friendly, clean room, nice location. We had a great time, was perfect for a manhattan weekend!!!
for Everyoneby A verified traveler from miami
Excellent TeamPosted Nov 13, 2017
Nothing but good things to say. Staff goes beyond their way to assist guest. Rooms are very comfortable. Good restaurant in hotel!
by A verified traveler from lima
ok hotelPosted Nov 10, 2017
I stayed here last year, so came back, but don’t know what has happened since then, it has definitely came down for bad, basically at the room, the cleaness, it was not sharp as before, too bad ! You feel like the cleaning lady was doing a fast job, not dedicated at all, I won’t be returning , I liked the area, close to everything , precised Midtown!
for Everyoneby A verified traveler from california
Nice hotelPosted Nov 1, 2017
Pros: Overall our stay was good. We arrived early , we sat in the lobby for 5 hours but they gave us a room at noon rather that the regular 3pm check in
Cons: We stayed 5 nights but only the last 2 days was the room actually cleaned.
Location: Great location, lovely neighborhood with easy access to restaurants.
Nice hotel but lobby is dark and gloomy. Once you leave the check in area the rest of the hotel is fine.
for Everyoneby A verified traveler from shropshire
Great time all round.Posted Oct 22, 2017
This hotel is in a fantastic location with Grand Central within a 10-15 minute walk. Also Empire State Building and Bryant Park are within a similar distance. We found the hotel facilities OK, although the room top bar wasn't open despite the brilliant weather. The room was cleaned well on a daily basis but was in need of a deep clean. We found most staff approachable and helpful. Overall you spend a lot more but not get much more for you're money. This is good value for a midtown Manhattan location that is in a quiet neighbourhood but very close to where you need to be.
for Everyoneby A verified traveler from Melbourne
Good locationPosted Oct 22, 2017
Nice hotel with bigger than average rooms but is a little dated. Safe neighbourhood with good dining options nearby. Missed out on their wine hours as we were always out exploring. Would stay here again.
for Everyoneby A verified traveler from New York
First class hotelPosted Oct 21, 2017
A fabulous hotel, great location and helpful staff. The 5 o'clock wine is a real bonus. Will definitely be staying here again
for Everyoneby A verified traveler from Paducah, KY
Nice hotel close to LaGuardiaPosted Oct 14, 2017
Nice boutique hotel! Staff is welcoming and friendly, the rooms are large (for New York) and the wine hour in the afternoon was great. Close to Grand Central Station so getting around NYC was easy!
by A verified traveler from Oklahoma City
Within walking distance to attractions.Posted Oct 12, 2017
Pros: We were able to print our boarding passes on their computer.We enjoyed the rooftop terrace at night.
Cons: The duvet was dirty, pillows were smelly. The bottom sheet didn't fit the bed. The room smelled musty and needed a good airing.
Location: The location was within walking distance to cafes and Broadway.
The room was adequate, but not great. The restaurant was okay.