Ratings based on 468 Verified Reviews

4.8 out of 5
98% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Having a friend in New York

Posted Oct 19, 2017
Pros: The staff was obviously trained to meet the needs and desires of the guests with a smile .
Location: The hotel was a couple blocks away from Grand Central, so subway connections were easy.
Every element of our stay, from registration to checkout was done in a friendly and highly competent way. We received excellent help from the concierge, who booked play tickets for us several weeks before we arrived. The location of the hotel made getting around NY easy, even for people who weren't familiar with the subway.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Second stay here in this boutique hotel

Posted Sep 30, 2017
Pros: Everything and we will be returning to this hotel group in New York.
Once again we loved staying in this hotel - excellent location, friendly professional staff, the evening 'receptions', continental breakfasts; themed rooms etc. Well recommended.
Comment from Hotel Management
Oct 9, 2017 by Kimberly, Hotel Management
Thank you for the review! We are thrilled to hear you enjoyed your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Laguna Beach

Close to major Theatres

Posted Sep 28, 2017
Pros: all the above
Cons: breakfast area - coffee, food, etc. - could be widened, though I don't know how.
Location: Broadway theaters, Bryant Park, close to dozens of museums, fine stores, excellent and often inexpensive but fine restaurants.
Love the location (next to the Grand Central and Bryant Park), nice breakfasts with NY Times available, outstanding employees at the front desk, and serving breakfast and afternoon treats, and fine rooms and room maintenance.
Comment from Hotel Management
Oct 9, 2017 by Kimberly, Hotel Management
Thank you so much! We look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

fantastic

Posted Sep 20, 2017
Pros: every thing
Cons: nothing all good
Location: best location , in the middle
everyone was warm ,friendly and very helpful lovely stay !
Comment from Hotel Management
Oct 9, 2017 by Kimberly, Hotel Management
Thank you! We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Location

Posted Sep 15, 2017
Location spot on Great value Will definitely Recommend it Small but friendly
Comment from Hotel Management
Oct 9, 2017 by Kimberly, Hotel Management
Thank you! We hope to have the pleasure of welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent boutique hotel in a great location

Posted Aug 29, 2017
We chose this hotel because of it's location, perfect for sightseeing and railway travel. The hotel has a great feel. Boutique hotel style but still big enough to have great facilities such as the free breakfast lounge. The rooftop lounge is nice but too small. A bit of creative thinking could make the outside lounge much more interesting.
Comment from Hotel Management
Oct 12, 2017 by Monika, Hotel Management
Thank you! We are thrilled to hear you enjoyed your stay. We hope to have the pleasure of welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from London, On

Beautiful hotel

Posted Aug 24, 2017
Pros: We liked everything! Our room, the lounge, the bar, the rooftop, it was a wonderful place.
The hotel was beautiful, clean, and unique. The staff were wonderful and helpful. Our room was comfortable. The entire hotel was pleasant. We thoroughly enjoyed our stay there.
Comment from Hotel Management
Sep 11, 2017 by The Librarians, Hotel Management
Dear Erin, Thank you for sharing your experience with us! It was truly our pleasure to welcome you to New York City and the Library Hotel. We’re so glad to hear you enjoyed our friendly staff, our complimentary amenities available in the Reading Room, and our rooftop garden. We hope to have the pleasure of welcoming you back again soon. Best, The Librarians
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Posted Aug 23, 2017
Great overall experience. Staff was very helpful and gave great recommendations for local areas. Would definitely tell others that visit the city.
Comment from Hotel Management
Sep 11, 2017 by The Librarians, Hotel Management
Thank you for sharing your experience with us! It was truly our pleasure to welcome you to New York City and the Library Hotel. We’re so glad to hear you enjoyed our friendly staff and their recommendations. Our top priority is ensuring each guest has a terrific travel experience and we’re pleased you enjoyed your visit. We hope to have the pleasure of welcoming you back again soon. Best, The Librarians
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Small hotel with a big heart

Posted Aug 22, 2017
Pros: Very quiet and calm. Hundreds of books available to read. Daily newspapers in the breakfast room. Every evening between 5-8 free cheese and wine.
Cons: Noise from sash window and maybe curtains instead of the blind may have helped that and to keep the room darker too.
Location: A 5 minute walk to the Public Library and Bryant Park behind it. Close to Grand Central Terminal and a 30 minute walk to Central Park
We upgraded to a Queen Deluxe room. Very comfortable with a list of extras that could be delivered via a call to Reception. Gilchrist & Soames toiletries in the shower room replenished when used. Clean flannels and towels morning and night. Always hot water and a good shower. Plentiful daily breakfast consisting of fresh fruit, dried fruits, yogurt,cereals, fruit juice,boiled eggs,bagels, bread and croissants. Tea,coffee ,water and snacks available 24hours a day.
Comment from Hotel Management
Aug 22, 2017 by GM, Hotel Management
Dear Audrey, Thank you for sharing your experience with us! It was truly our pleasure to welcome you to New York City and the Library Hotel. We’re so glad to hear you enjoyed your stay with us, especially our complimentary wine and cheese reception and breakfast. We hope to have the pleasure of welcoming you back again soon. Best, Rob and the Librarians
5 out of 5
by Denzil

Highly recommended

Posted Jul 8, 2017 on Hotels
Great hotel in the best location. You can walk to so much then come back at night and relax in the rooftop bar. Was recommended to us by our daughter and it didn't disappoint.
Comment from Hotel Management
Jul 13, 2017
Dear Denzil, Thank you for sharing your experience with us! It was truly our pleasure to welcome you to New York City and the Library Hotel. We’re so glad to hear you enjoyed our location and our rooftop bar and garden. We hope to have the pleasure of welcoming you and your daughter back again soon. Best, The Librarians