Ratings based on 747 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Clean and very comfortable. Rooms are spacious and set up smart
3 out of 5
by A verified traveler from chicago

Ok hotel but far from great

Posted Dec 30, 2017
Hotel feels old and worn. Good location - friendly staff but far from great. Room size was nice but beds were not comfortable.
Comment from Hotel Management
Jan 1, 2018 by Abeer Soliman, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback regarding a recent visit to the hotel. We are pleased that you enjoyed the convenience of the location and the service received from our team. With regards to the comfort of the room or ambiance, we are sorry that you did not find the bed comfortable or the hotel to be dated and modern. We are a unique property and all of our units differ in design, decor and furnishing. We hope you give us another try and experience a different unit. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, Ca.

Very nice hotel close to many attractions

Posted Dec 22, 2017
Good location close to and easy walking distance to Central Park, Rockefeller Center, Carnegie Hall etc. Very nice and helpful hotel staff. We would have no problem staying there again.
Comment from Hotel Management
Dec 25, 2017 by Abeer Soliman, Hotel Management
Dear Guest, Thank you for your feedback we appreciate it. We are happy that you enjoyed the convenience of the location and the service received from the team. We look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Upstae NY

Good value!

Posted Dec 18, 2017
Stayed here December 16th 2017. Room was spacious Bathroom clean. Very comfortable room (studio king). No view what sorbet if you care about that. Good value compared to other Hotels in the area. Walking distance to Central Park, Rockafeller Center. Definitely stay here again. Complementary Breakfast was very good.
Comment from Hotel Management
Dec 18, 2017 by Abeer, Hotel Management
Dear Guest, We appreciate the time you took to share feedback with us regarding your recent visit. We are pleased to hear that you enjoyed the convenience of the location, cleanliness of the room and the complimentary breakfast. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2017
Nice hotel to stay at in New York I would definitely stay again
Comment from Hotel Management
Dec 15, 2017 by Abeer, Hotel Management
Dear Guest, We appreciate your feedback thank you for choosing us for your recent visit. We look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel good location

Posted Dec 4, 2017
Staff were very helpful. Was great to have in room coffe service.
Comment from Hotel Management
Dec 4, 2017 by Abeer Soliman, Hotel Management
Dear Guest, Thank you for the wonderful 5 star rating we certainly appreciate it. We are pleased that you enjoyed the service provided by our team. We hope to welcome you back in the near future.
5 out of 5
Recommended
for Couples
by A verified traveler from Pittsburgh

Hidden gem - upscale clientele- good value.

Posted Nov 20, 2017
Cons: Live music in bar at night, perhaps?
Location: Location near Central Park and Midtown shopping districts is very good. 9th street espresso coffee shop is next door, als access to cabs and subway.
I will stay at the Lombardy hotel again, we were a couple celebrating 25 yr anniversary. This is a beautiful facility, full breakfast in the adjoining restaurant, and wonderful staff. Common areas are stylish and comfortable.
Comment from Hotel Management
Nov 21, 2017 by Abeer Soliman, Hotel Management
Dear Guest, Thank you for taking the time to provide detailed feedback regarding your recent visit to The Lombardy Hotel. We are thrilled that you spent your 25th year wedding anniversary with us and congratulate you on such a wonderful milestone. We are happy that you found the location convenient and the service from the team wonderful. We cant wait to welcome you back in the near future.
3 out of 5
by A verified traveler from Ottawa

Decent hotel but not worth the price

Posted Oct 29, 2017
Pros: Location, breakfast
Cons: Value for money spent
Location: Close to Central Park and Bloomingdales. Not many restaurants nearby.
Room was large but very sparsely decorated compared to some other rooms I saw while walking by. Good breakfast which was included but no one at front desk told us we needed vouchers. Location was convenient. Very expensive for what we got.
Comment from Hotel Management
Nov 1, 2017 by Abeer Soliman , Hotel Management
Dear Guest, Thank you for your feedback we certainly appreciate it. We are happy to hear that you enjoyed the location and the complimentary breakfast. We are disappointed to see that you did not like the decor in the room you received. Our property is unique and each unit is different in decor, style and furnishing. We hope you give us another try and experience a different unit in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Clean comfortable room in midtown

Posted Oct 28, 2017
Pros: Location and staff
Cons: nothing really, room was a bit worn, could use an update
Location: 59th Street Subway, Bloomingdales, shops on Madison Avenue, Central Park (10-15 walk, but NYC is a walking city)
A nice mid-range hotel in the middle of midtown. The staff was professional and very pleasant, and the rooms are a nice size compared to many of the new boutique hotels that are around today. The hotel is an older hotel, and rooms need a bit of updating, but can't complain as the room is clean. Location is very good, a few blocks from the 59th Street subway, and Bloomingdales, as well as many many restaurants from the local deli to the high-end. Close walk to Central Park and Fifth Avenue. Pleasant stay.
Comment from Hotel Management
Nov 1, 2017 by Abeer Soliman , Hotel Management
Dear Guest, Thank you for your feedback we are pleased that you enjoyed your stay with us. From the location to the size and cleanliness of our rooms. We are a unique property as each unit in our hotel is different in design, decor and furnishing. We hope you try us out again in the near future and experience another unit that is newly remodeled. Most of the units have been renovated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cap Can, Dom Rep

Best stay per value in NYC

Posted Oct 23, 2017
This hotel has very well appointented and spacious rooms. The location and staff can’t be better!!
Comment from Hotel Management
Oct 23, 2017 by Abeer Soliman, Hotel Management
Dear Guest, We appreciate the 5 star rating thank you for your wonderful comments. We are pleased to hear that you enjoyed the spaciousness of our rooms and the service provided from our amazing team. We cant wait to welcome you back.