Ratings based on 1,024 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Good area & decent price

Posted Dec 10, 2017
Trea at the front desk was awesome and super nice. Good area and decent price. We were just passing through the area on our way to Florida. Definitely a good spot to take that break.
Comment from Hotel Management
Dec 10, 2017 by GM, Hotel Management
Dear Heather, Thank you for choosing to stay at the Hampton Inn & Suites Savannah Midtown and for sharing your review with other travelers! We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We also are glad you thought us to be a great value! We hope you will stay with us again during your next visit to the area! Shanna Rhodes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Comfort and Convenience

Posted Dec 9, 2017
My family and I needed a comfortable place to stay overnight. We were in town to attend a college graduation. All staff were friendly upon check in and throughout. We booked the Queen Suite which was very spacious and clean. The beds were comfortable and the extra little ottomans were a nice touch. The only draw back was that upon calling to confirm I was told I was booked in a double room. The hotel corrected that immediately. Overall I had a great stay.
Comment from Hotel Management
Dec 9, 2017 by GM, Hotel Management
Dear Tiffany, It was our pleasure accommodating you at the Hampton Inn & Suites Savannah/Midtown! We appreciate you sharing your review with other travelers. We are so happy that you had a great night's rest and that our facilities and service were to your satisfaction. However, we do apologize for the slight scare with your reservation. We are happy to have been able to fix this to your satisfaction. We look forward to sharing your kind comments with our staff! Thanks again! We hope you will visit with us again the next time you visit Savannah! Shanna Rhodes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Coral Springs, Fl

Very nice hotel

Posted Dec 8, 2017
No complaints..beautiful hotel, nice lobby, good breakfast, neat room, close to downtown..
Comment from Hotel Management
Dec 12, 2017 by General Manager, Hotel Management
Dear Sara, We are pleased to read that you enjoyed you time in Savannah and even more glad that our hotel had something to do with it! Having our guests leave without complaint is just one of the many goals we aim for and we are proud to have served you well. Please stay with us again soon. Shanna Rhodes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa Canada

Great location when passing through

Posted Dec 1, 2017
Pros: Very clean inside and out, included parking
Location: If you are looking to do stuff drive to the downtown, there's nothing exciting around the hotel. A bit far but totally worth it.
We just stayed one night as we were headed to Florida. Very clean rooms, Available free parking always welcome. Included breakfast not my favorite, but that's just me as everyone there seemed to like it a lot.
3 out of 5
by A verified traveler from Florida

The hotel is well located and has good parking.

Posted Nov 29, 2017
Pros: The rooms are clear and spacious.
Cons: Definitely the administrative staff. They do not know how many clients they have and they do not plan their resources and personnel.
Location: The hotel is well located, with shopping centers and restaurants nearby.
Even when this hotel is modern, it smelled like dirty pipes. In the night many drunk and noisy customers. Breakfast was not enough for the clients and they closed the restaurant one hour before the announcement. But the worst thing is that there were no waitresses to fix the rooms. They did not clean the bathroom or make the beds. A disaster of administration.
Comment from Hotel Management
Dec 1, 2017 by General Manager, Hotel Management
Dear Maggie, thank you for the review and for choosing to stay with us. Thanks for letting us know how we are doing. Its disappointing we let you down in a few areas of your stay. We appreciate the feedback and both our breakfast team and housekeeping team have been made aware of their missteps. The only way to improve is by our guests letting us know and we thank you for the opportunity to make the necessary changes to ensure a great experience. Please come back and see us again soon. Best, Shanna Rhodes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota FL

Posted Nov 27, 2017
Friendliest staff I have ever met. The breakfast was pretty good and the rooms were extremely clean and comfortable. Everything was absolutely perfect. I would stay here again.
Comment from Hotel Management
Nov 27, 2017 by GM, Hotel Management
Dear Kayla, Thank you for sharing feedback about our helpful staff! It is important for our guests to have a great experience, and we are delighted to know our hospitality met your expectations. We also love that our breakfast offerings and clean and comfortable guest rooms were perfect for you! We hope you will consider Hampton Inn & Suites Savannah Midtown your home away from home whenever your travels bring you our way! Shanna Rhodes General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Nov 25, 2017
Glad we found it, nice location, great AC, very helpful and friendly staff.
Comment from Hotel Management
Nov 25, 2017 by GM, Hotel Management
Dear Valued Guest, It was our pleasure accommodating you at the Hampton Inn & Suites Savannah Midtown! We appreciate you sharing your review with other travelers. We are so happy that you had a great night's rest and that our facilities and service were to your satisfaction. We look forward to sharing your kind comments with our staff! Thanks again and we hope you will visit with us again the next time you visit the area! Shanna Rhodes General Manager
5 out of 5
by A verified traveler

Good hotel

Posted Nov 25, 2017
Hotel amenities is great, good pool. Lobby is nice and very clean. However, reception staff was suck, housekeeping did bad room clean up.
Comment from Hotel Management
Nov 25, 2017 by GM, Hotel Management
Dear Valued Guest, Thank you for choosing our hotel for your accommodations. We are sorry for being slow to respond to your requests and hope you will accept our apologies for the frustrations. Your feedback has been shared with the team, and we encourage you to give us another chance to provide you with the caring Hamptonality we are usually known for providing! Shanna Rhodes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Goffstown NH

Clean, comfortable and affordable

Posted Nov 19, 2017
Hotel is in a decent location from the highway, within 10-15 minutes to where you would want to walk around and enjoy Savannah. We were greeted by someone friendly at the desk, our check in was easy and effortless. Our room was very clean and comfortable. While showered I noticed a crack in the bathroom light, which was no bother and didn’t affect function but they immediately offered another room which wasn’t needed. We used the pool which was stocked with towels and the pool was clean. There was some paint chipping around the edge of the pool that probably needs some attention. The breakfast the next more was hot, fresh, well stocked and well varied in their offerings. The hotel mananger personally disposed of our trash. I would absolutely stay again and suggest to others!
Comment from Hotel Management
Nov 19, 2017 by GM, Hotel Management
Dear Danielle, Thank you for being our guest and for taking time to review your experience at the Hampton Inn & Suites Savannah Midtown! We're so glad you found your room to be comfortable and that you were pleased with the exceptional Hamptonality service that our staff provided. We work hard to provide high levels of service, so we will share your compliments with our entire team to let them know that their efforts are appreciated. We also appreciate you pointing out the few areas that need extra attention, so thank you! We will share those with maintenance. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Shanna Rhodes General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Brief stop

Posted Nov 11, 2017
Hotel was great, clean and comfortable. Would be perfect if the water pressure in the shower was just a bit better. Also, we had a king room - very nice layout.
Comment from Hotel Management
Nov 12, 2017 by GM, Hotel Management
Dear Patty, We are thrilled you had an excellent stay at the Hampton Inn & Suites Savannah Midtown! Thank you for letting us know we met your expectations for an outstanding visit! We will be sure to alert maintenance about the water pressure, so thank you for letting us know! We hope to see you again on your next trip to the area. Katelyn Hill General Manager