Ratings based on 941 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from vero beach fl

Booted

Posted Sep 17, 2017
Pros: Location in better weather.
Cons: No real breakfast available.
Location: Great city to visit but not in these circumstances.
We arrived Friday at 1 am and told to leave by Noon due to a hurricane evacuation.
Comment from Hotel Management
Sep 17, 2017 by GM, Hotel Management
Dear Mario, Thank you for being our guest and for sharing this feedback. We are glad you were able to visit with us, but we apologize for the hurricane evacuation. We only want all of our guests to be as safe as possible. Please come and visit with us again the next time you are in Savannah! We would love to be able to provide you with an excellent experience. Katelyn Hill General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel not far from everything

Posted Sep 2, 2017
We had a decent sized room. We were put into a handicap room for the night. Most of the room was quite clean, except for the shower. The room was very clearly cleaned at the last minute or not at all and just made to look like it had. the shower in the bathroom was left running, dirty towels left on the floor in the bathroom, and the toilet paper not refilled. Everything else with this room was perfect. as we could not find another hotel at that price, we chose to stay in the room. We just used our own pillows and blankets from the car. I wish this hotel was closer to the historical sections of town, but this hotel was not far from major shopping in the mall areas. The staff was great and very helpful. Breakfast was also great. Great selection and of course fresh.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee

Great stay.

Posted Aug 31, 2017
I stayed at this hotel 9 years ago. On my recent stay we found this hotel in like new condition. We were pleased with the clean lobby, our room and staff.
Comment from Hotel Management
Sep 1, 2017 by General Manager, Hotel Management
Dear Tracy, we take great pride in our property and our staff members. It's wonderful to be recognized on how much we care and only want the best for our valued guests. Thank you for the great feedback and we hope you will continue to make us your home away from home. Thanks again for being our guest. Best, Katelyn Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
Very quiet and excellent breakfast Pricey, but that's Savannah
2 out of 5
by A verified traveler from Florida

Posted Aug 26, 2017
Uncomfortable bed and pillows. Door was getting stuck and had to go up and down the elevator a few times to tell the desk, the phone on the floor was not working.
Comment from Hotel Management
Aug 28, 2017 by GM, Hotel Management
Dear Ron, Thank you for sharing the specifics of your recent stay. We are sorry for the issues which left you with a less than perfect impression of our hotel and staff. We apologize for the inconvenience these caused you and hope this did not overshadow your entire visit with us. We encourage you to try us again in the near future as we are confident you will enjoy a much better Hamptonality experience. Katelyn Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, SC

Conveniently close to restaurants and historical l

Posted Aug 25, 2017
Stayed here for our anniversary weekend. Great location with polite staff and great breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean but Overly priced hotel

Posted Aug 23, 2017
Clean but overly priced Upon complaining about locker not working in room, nobody did anything to fix
3 out of 5
Recommended
for Everyone
by A verified traveler from GA

It was nice but...

Posted Aug 23, 2017
Pros: Very friendly staff.
Cons: Pest Control and the handicapped rooms should have accessible showers.
I had asked for a handicapped room, I got a handicapped room, but it didn't have an accessible shower. What good is a handicapped room without the bath part? The nice clerk at the desk finally found us a shower chair, just took about 45 minutes. Went in the 2nd night to the bathroom to see a large roach, not a good sight!
Comment from Hotel Management
Aug 25, 2017 by GM, Hotel Management
Dear tpalda, Thank you for this feedback. We are so happy you had wonderful interactions with our team; however, we apologize for the issues you encountered. We will be sure to promptly deliver shower chairs in the future, so we thank you for your patience as we filled your request. And we do have our pest control operator service the interior and exterior of the hotel as often, if not more, than is recommended. Sometimes, unwelcome visitors still decide to visit, but we are sorry this occurred for you. We will make sure this does not become an issue. We hope this does not deter you from staying with us again, as we want nothing more than you to be happy. Katelyn Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Markham ON

Very clean Great breakfast

Posted Aug 23, 2017
Great hotel and very clean... 10 minutes from the Historical District. Would definitely stay there when in Savannah again!
Comment from Hotel Management
Aug 24, 2017 by GM, Hotel Management
Dear Champ8, Thank you for this wonderful feedback about your recent stay at Hampton Inn & Suites Savannah Midtown! We are so delighted that you were able to enjoy our awesome breakfast, hotel cleanliness, and our convenient location! We do get a lot of comments recognizing how great our location is, and we're glad you could enjoy our proximity to the Historical District as well! Please come back and visit with us again the next time your travels bring you through Savannah! Katelyn Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Savannah Hotel

Posted Aug 21, 2017
Pros: Location, staff, clean modern rooms, free covered parking.
Location: Lots of restaurant choices and not far from all of Savannah's unique homes and areas.
Very nice hotel from the helpful staff, up to date room and secure parking. Great location. We will stop at this hotel again for sure.
Comment from Hotel Management
Aug 22, 2017 by GM, Hotel Management
Dear Jo, Thank you for taking the time to spread the Hamptonality! We are so happy that you had such a lovely visit to Savannah! You are correct - we do have such a wonderful location. Being close to varioous restaurants, Savannah's Historic homes, and other wonderful attractions makes us a very easy resting point. We cannot wait to welcome you back to Hampton Inn & Suites Savannah Midtown the next time your travels bring you South! Katelyn Hill General Manager