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We were right by the elevators and they squealed!! That was a little annoying Other than that is was a very nice hotel, the staff was excellent location was perfect and the whole experience was terrific !! (We had a sound machine ap on our phone to drown out elevators)
Enjoyed our stay especially as the Waldorf Astoria is closing
Short stay. Rooms could have been larger but understand New York buildings and limitations
We stayed in the Junior Suite. We thought our room and bathroom were a great size. The cookies and waters every night were excellent. The hotel staff was very friendly and helpful. It was nice to have coffee downstairs in the morning and hit chocolate and candy in the afternoons. My kids did not ...
I was put off by the $40+ residence fee for internet, phone, and exercise privileges. And I wish there had been a coffee maker in the room. For the most part, it was a good experience. Quaint atmosphere and excellent staff.
Hotel was a great location right in Times Square. Very clean and our room was upgraded so we had a higher floor and nice view. Hotel staff were very nice and accommodating
We felt comfortable and welcomed at the hotel. The doorman was there to greet us. The staff at the desk always spoke. Everyone was helpful.
Perfect location in the middle of the city but actually on a pleasantly quiet street. Easy check in beautiful lobby, well appointed room. If I had to complain about something it would be the very old TV in the room but that’s just being picky.
The hotel is beautiful. Most staff go out of their way to ensure your stay is great. Maria, who checked us in and checked on us every day was fantastic. The bell staff was less than stellar and arranged airport transportation that was way over priced. Other than that, i would recommend this hotel ...
Great location close to all major attractions. Hotel lobby was beautiful vey glamourous and the rooms were some what basic they were clean and overall was good value for money.
Clean, stylish room in the center of New York City. The only surprise for me was when I ordered breakfast to be delivered - it was $14,50 for a bowl of oatmeal, but I figured I'd make my morning simple. Anyway, it was the cheapest option. The next day, turned out that with the "tray charge" and other ...
One of the most BEAUTIFUL hotels I've ever stayed at. Everything from its furnishings, decor, ambiance, and service--this hotel provides a unifying experience. My room was spotless, gorgeous, and was so inviting and cozy. I stayed here for a work trip, and after a long day at the Times Square offices, ...
we have stayed at this hotel a few times (used to be the Gansevoort now the royalton) my only slight complaint is that is took the bellman 35 minutes to come get our luggage so we were late to an apt after check out...but it was a Saturday afternoon so they were getting slammed with check ins I think...overall ...
Beautiful spacious rooms, but not very sound proof. From the bathroom I could clearly hear the people on the other side of the wall. From the main room I could hear everything from the people across the hall. Aside from that and the shower (great water pressure but narrow water stream) I was happy ...
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