Seasonal outdoor pool

Reviews of Quality Inn Midtown

2.5 out of 5
Quality Inn Midtown
7100 Abercorn St, Savannah, GA

Reviews

6.8
Rating 10 - Excellent. 234 out of 1002 reviews" "
Rating 8 - Good. 308 out of 1002 reviews" "
Rating 6 - Okay. 189 out of 1002 reviews" "
Rating 4 - Poor. 121 out of 1002 reviews" "
Rating 2 - Terrible. 150 out of 1002 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Benedict, Oakville

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is completely run down. There is dog pooh on the floor in my room. The sink goes not drain. I want a full refund.
Stayed 1 night in Apr 2024

2/10 Terrible

Tanya, Stone Mou

Traveled with family and small children, Business traveler
Disliked: Cleanliness, property conditions & facilities
Property very outdated. The lobby had not been swepted trash on floor. People hanging around the outside of the property not the type of people you would like to greet you at a hotel. The room was not clean at all, bed spread smelled like urine, head boards were filthy something running down on them, room was very dusty especially ac filter, turned on ac dust balls blew out, carpet appeared not vacuumed, microwave filthy, didn't even open the refrigerator afraid of what I may find, bathroom tub, shower, and toilet filthy hair everywhere. I had to buy supplies to clean it myself in order to use the facility. Luckly I was only there for a few hours because we were only in town for a sleep study for my son which we stayed at the doctor's office all night. I could not have stayed in the room all night with my son's allergies and Asthma. I would not recommend this property to anyone unless it is TOTALLY REMODELED AND THE HOUSEKEEPING DEPARTMENT AND MANAGEMENT STAFF IS REVAMPED.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Tanya, We apologize for your disappointment and the inconvenience you experienced during your stay. We take all feedback seriously and strive to improve our services. We encourage guests to reach out to our management team directly to address any concerns to ensure a more comfortable experience in the future.

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Need new beds cleaning 😞 better wifi more clean people serving food your breakfast
Stayed 2 nights in Apr 2024
Response from Manager on Apr 23, 2024
Hello Angela, We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Your comments have been noted, and we will share them with our team to ensure improvement. Please feel free to reach out to our management team directly to address any further concerns.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Just a wonderful hotel and so convenient to everything
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Melanie,We are pleased to hear that you found our hotel wonderful and conveniently located. We strive to offer our guests a great experience. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Keith

Traveled with family
Liked: Staff & service
Disliked: Amenities
as my kids would say ... it was mids bruh. not terrible. not great. Pool was closed and property is under renovations. Was told as i was checking in that the workers are staying at the property and party loudly by the pool every night, so we were put on the parking lot side.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 12, 2024
Hello Keith, We appreciate your feedback and regret any inconvenience caused. We strive to improve our services and facilities continuously. Feel free to contact our management directly to discuss your concerns further. Thank you for choosing to stay with us.

2/10 Terrible

Kathleen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very loud very dirty and smells very strong cigarettes smoke in a non smoking room..
Stayed 1 night in Apr 2024
Response from Manager on Apr 10, 2024
Hello Kathleen, We regret to hear about your experience and apologize for any inconvenience caused. We strive to maintain a clean and peaceful environment for all our guests. Your feedback will be shared with our team for further review and improvement.

4/10 Poor

Bradford

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Bedding was stained, weird odor in room, can't adjust direction of air-conditioning it blows straight onto the bed into face. Price was good.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 13, 2024
Hello Bradford,We appreciate your feedback on our breakfast and pricing. We thank you for bringing the room conditions to our attention and suggest reaching out to our management team with any further concerns or questions.

8/10 Good

Maryjane

Business traveler
Liked: Cleanliness, staff & service
I always stay here when im in savannah for business trip.convenient to my event place. The hotel is good but not super great. The staff is friendly. My room 113 is clean.when i arrived i check d if there is roaches or bed bugs i did not find any. Bed is medium firm. Pillow is ok.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello Maryjane, We are glad to hear you found our hotel convenient for your business trips. It's great to know you appreciated our friendly staff, clean rooms, and comfortable bedding. We aim to provide a satisfactory experience for all our guests and are pleased you enjoyed your stay.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and breakfast was actually a hot breakfast: eggs, bacon, waffle.
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello Cynthia,We are pleased to hear you enjoyed our breakfast offerings during your stay. Our team works hard to provide a variety of options to ensure a satisfying meal for all our guests. Your positive feedback is greatly appreciated and we hope to welcome you back soon for another pleasant experience.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Yvonne,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. Safe travels!

8/10 Good

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was cool
Stayed 1 night in Mar 2024
Response from Manager on Apr 7, 2024
Hello Lyn,Thank you for taking the time to share your feedback with us. We're glad to hear you had a good experience during your stay. Your satisfaction is important to us, and we hope to welcome you back in the future.

6/10 Okay

Valarine

Traveled with family
Liked: Property conditions & facilities
It was nice
Stayed 1 night in Mar 2024
Response from Manager on Apr 4, 2024
Hello Valarine, We are delighted to hear you had a pleasant stay with us. Should you have any further feedback or concerns, please do not hesitate to contact our management team directly. Thank you for choosing our hotel, we hope to welcome you back soon.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Timothy,We are delighted to hear that you had a wonderful experience with us! Our team looks forward to welcoming you back soon for another exceptional stay.

10/10 Excellent

Elish

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Elish,We are delighted to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay!

6/10 Okay

Noah, New York

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
The dust was a lot
Stayed 5 nights in Mar 2024
Response from Manager on Mar 31, 2024
Hello Noah,We appreciate your feedback and will address your concerns with our housekeeping team moving forward. Thank you for bringing this to our attention.

2/10 Terrible

Anne

Disliked: Cleanliness, staff & service, property conditions & facilities
Badly run place, dirty, unfriendly staff, very limited transportation, way overpriced dump and so on…..
Stayed 4 nights in Mar 2024
Response from Manager on Mar 31, 2024
Hello Anne,We're disappointed to hear about your experience and apologize for any inconvenience caused. Your feedback will be shared with our team for improvement. If you have any further concerns, please reach out to our management team directly for assistance.

8/10 Good

Clarence

Liked: Cleanliness
Room 324 toilet was recently replaced it is very lo w and it didnt fit the drain ,so they cut a hole in the wall and pushed the tank into the hole. The room was clean ,breakfast area was good with plenty to eat.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 31, 2024
Hello Clarence,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our clean rooms and breakfast offerings. For any further concerns about your room, please reach out to our management team directly for assistance.

4/10 Poor

Stephen

Stayed 2 nights in Mar 2024
Response from Manager on Apr 19, 2024
Hello Stephen, We regret to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback so we can address your concerns and improve our services for future guests.

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Neil,We appreciate you choosing our hotel for your stay! If you have any feedback to share, please don't hesitate to reach out to us so we can address any concerns. We hope to welcome you back soon for an even better experience!

4/10 Poor

Curtis

Stayed 6 nights in Jan 2024
Response from Manager on Apr 18, 2024
Hello Curtis, We're sorry to hear that your experience didn't meet expectations. Please feel free to contact us directly to provide further details so we can address any concerns you may have.

6/10 Okay

debora

Disliked: Staff & service, amenities, property conditions & facilities
The staff was unfriendly! It had holes in the wall too expensive
Stayed 1 night in Mar 2024
Response from Manager on Mar 27, 2024
Hello debora, We regret to hear about your disappointment. Please feel free to reach out to our management team to discuss your concerns in more detail. Thank you for sharing your feedback with us.

4/10 Poor

Timothy

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Not impressed smelled like a old Hotel
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Timothy, We value your feedback and apologize for any inconvenience you experienced. We strive to maintain our property to high standards and regret that we fell short of meeting your expectations. Your comments will be shared with our team for review and improvement. Thank you for bringing this to our attention and we hope to welcome you back for a better experience.

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Erin, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any specific feedback you would like to share so we can address any concerns you may have had. We value your input and hope to have the opportunity to welcome you back in the future.

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Good condition
Stayed 4 nights in Mar 2024
Response from Manager on Mar 29, 2024
Hello Eliseo,We appreciate your positive feedback about the hotel's condition. If you have any further comments or suggestions, please feel free to contact our management team directly. Thank you for choosing to stay with us.

4/10 Poor

Suzanna

Stayed 1 night in Mar 2024
Response from Manager on Apr 15, 2024
Hello Suzanna, We are sorry to see you rated your experience with us as a 2 out of 5. We would appreciate the opportunity to learn more about your stay, please reach out to us with any details you would like to share.

10/10 Excellent

ARIN

Stayed 1 night in Mar 2024
Response from Manager on Apr 14, 2024
Hello ARIN,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back in the future.

8/10 Good

Yvette

Stayed 1 night in Mar 2024
Response from Manager on Apr 9, 2024
Hello Yvette, We appreciate you choosing our hotel for your stay! If you have any suggestions or concerns, please feel free to get in touch with us. We value your input and would love to hear from you.

6/10 Okay

KERRY

Stayed 1 night in Mar 2024
Response from Manager on Mar 17, 2024
Hello KERRY,We appreciate you choosing to stay with us and hope you had a comfortable visit. Please don't hesitate to contact us directly with any additional feedback you may have. We would love to hear more about your stay and how we can improve for the future.

8/10 Good

Lindsey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 14, 2024
Hello Lindsey, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Brendan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was clean and quiet. Somewhat run down though. My room was all functional but the water dispenser at breakfast was inoperable. Overall seems an older motel being well maintained. Exactly what you'd hope for with a budget stay.
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Brendan, We appreciate you sharing your feedback with us. It's great to hear you found the hotel clean and quiet during your stay. We strive to provide a comfortable experience for all our guests. We're glad to know that you found our older motel well-maintained and suitable for a budget stay. Thank you for choosing to stay with us.

10/10 Excellent

Spencer

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative for this stay was the room phone was not connected as some other occupant ripped the phone card out of the wall.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Spencer,We apologize for any inconvenience this may have caused and recommend reaching out to the hotel's management for further assistance with this matter. Your feedback is valuable, and we appreciate you bringing this to our attention to ensure a better experience for future guests.

4/10 Poor

Alan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Alan, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

10/10 Excellent

Jan, Gainesville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a room near Arena.
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Jan,We're glad to hear you found our room rates affordable for your visit near the arena. Let us know if there's anything we can assist you with in the future.

2/10 Terrible

Chanpel

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room that they gave me was very nasty I called and asked could I switch because of the condition of the room and the front desk lady was rude
Stayed 2 nights in Feb 2024
Response from Manager on Mar 2, 2024
Hello Chanpel, We apologize for your disappointment with the room condition and service received. Your feedback is essential for us to address areas needing improvement. We encourage guests to voice concerns during their stay for immediate resolution.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Typical motel for this range. But overall everything worked and was clean. The tub was definitely worn, but the staff was very quick and helpful. Exactly what i needed for a quick stay
Stayed 1 night in Feb 2024
Response from Manager on Mar 1, 2024
Hello Carol,We appreciate your feedback on your recent stay with us. It's great to hear that our team was able to assist you promptly and that you found everything clean. We'll make sure to address the tub's condition to provide an even better experience for our future guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon.

10/10 Excellent

Shoumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 29, 2024
Hello Shoumi,We are delighted to hear that you had a great stay with us! We look forward to welcoming you back soon for another wonderful experience.

6/10 Okay

Liliana

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly. The facility would benefit from been painted and a deep cleaning. Some of the steps should be repair. The pool should be cleaned. There were people smoking outside.
Stayed 3 nights in Feb 2024
Response from Manager on Feb 28, 2024
Hello Liliana, We appreciate your feedback and will share your comments with the team for further review. The hotel strives to provide a clean and comfortable environment for all guests. Rest assured, your concerns will be addressed appropriately.

6/10 Okay

PRISCILLA

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
Customer service….not so great. Everything else was ok. Room could have been cleaner. Food still left on surfaces. Bathroom now cleaned good. Good point…Quiet.
Stayed 4 nights in Feb 2024
Response from Manager on Feb 27, 2024
Hello PRISCILLA, Thank you for sharing your feedback. We appreciate your comments and will take them into consideration for future improvements. Our team strives to provide a comfortable and peaceful environment for all our guests. Should you have any further concerns, please do not hesitate to reach out to our management directly.

4/10 Poor

Alexis

Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The owner is rude. Went for an extended stay and she says they don’t do that yet it is advised on the site. Wasn’t willing to give back but money hungry so she allowed the “one” time! The sink was stopped up. Also was let known where breakfast took place , if they have a laundry facility. The machine for soda or snack doesn’t work especially with certain (common) everyday use of cards credit or debit. Also people die a lot there. Overdose murder etc.
Stayed 7 nights in Feb 2024
Response from Manager on Feb 24, 2024
Hello Alexis,I'm sorry to hear about your experience during your stay. We recommend reaching out to the management directly with your concerns for further assistance. We appreciate your feedback as it helps us improve our services for all guests. Your comfort and satisfaction are important to us, and we strive to address all issues promptly and professionally.

10/10 Excellent

J

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello J,We're delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back soon!

4/10 Poor

Charles

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at your own risk!! Disappointed about the price and rating is not what it is. I have stayed in some other quality inns but this one has nothing quality about it. Internet connection, breakfast, water, cleanliness, room furniture’s and to mention but a few has to be looked into..
Stayed 2 nights in Feb 2024
Response from Manager on Feb 7, 2024
Hello Charles, We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you may have experienced. Please note that we strive to provide a satisfactory experience for all our guests. We recommend reaching out to our management team to address your specific concerns. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.

4/10 Poor

Edison

Traveled with partner
Disliked: Staff & service, property conditions & facilities
While talking to the staff, the counter agents were more interested in their cellular phone than talking to me. Food was terrible. Coffee was not even warm. It was cold. The lights between the bed over the bed were not working and you had to tap it to get it to work. Definitely have short.
Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Edison, We apologize for any inconvenience you may have experienced during your stay with us. We strive to provide excellent service and are disappointed to hear of your concerns. Your feedback is valuable to us and has been forwarded to the appropriate department for further review. We appreciate your feedback as it helps us improve our guest experience.

10/10 Excellent

Curt

Stayed 5 nights in Jan 2024
Response from Manager on Mar 22, 2024
Hello Curt,We're thrilled to hear you had a wonderful stay with us! Please do not hesitate to reach out if there is anything else we can assist you with.

4/10 Poor

Williemenia

Traveled with group
Liked: Cleanliness, staff & service, amenities
There are people outside my room working on a car . Running the motor. Exhaust is cotin my room. It is terrible. I to go to sleep
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Williemenia, Thank you for bringing this to our attention. We apologize for the inconvenience caused by the noise and exhaust. Your feedback is valuable to us and has been shared with our team. We recommend contacting our management directly to discuss your experience in more detail.

10/10 Excellent

Curt

Stayed 5 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello Curt,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
This place is very nice for the price. I stay in a lot of these kinds of places when I'm on my own dime, and frankly it can be a crapshoot. But, I would totally recommend this hotel to anyone on a budget who doesn't need the Ritz. I was there for 5 nights and was totally happy with it.
Stayed 5 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello William,Thank you for choosing our hotel for your recent stay! We appreciate your recommendation to fellow budget-conscious travelers. Providing great value without compromising on quality is what we strive for. We're delighted to hear that you enjoyed your five-night stay with us. We hope to welcome you back in the future for another wonderful experience.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Manager on Jan 17, 2024
Hello Patricia,We are thrilled to hear that you had a fantastic experience during your stay with us! It was our pleasure to have you as our guest, and we are delighted that you enjoyed your time at our hotel. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!

6/10 Okay

Sophia

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 17, 2024
Hello Sophia, We appreciate your recent stay at our hotel. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your opinion and would love the opportunity to address any issues you may have encountered. Thank you for choosing our hotel, and we hope to welcome you back in the future for an even better stay.

6/10 Okay

Igor

Disliked: Cleanliness, amenities
A/C was blowing dust to the point we had to turn it off. Only for one night if you cannot find anything else.
Response from Manager on Jan 17, 2024
Hello Igor,Thank you for sharing your feedback regarding the A/C issue during your stay. We apologize for any inconvenience caused and appreciate your patience. Please rest assured that we take these concerns seriously and have notified the appropriate department to address the situation. We hope you will consider giving us another chance to provide you with a more enjoyable experience in the future.

6/10 Okay

Raul

Traveled with family
Liked: Property conditions & facilities, room comfort
Good value for money with breakfast and good beds
Good value for money and the breakfast offer is ok, no that far from Savannah downtown in car, and comfortable beds.
Stayed 1 night in Dec 2023
Response from Manager on Jan 16, 2024
Hello Raul, Thank you for sharing your positive feedback! We're delighted to hear that you found our hotel to be a good value for money and enjoyed our breakfast offerings. We're also glad that you found our location convenient and that our comfortable beds provided you with a good night's sleep. We appreciate your review and hope to welcome you back in the future.