Ratings based on 198 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Convenient to Local attractions.

Posted Sep 26, 2016 on Hotels
Hotel room was fine. Had a queen suite. 2 downsides: 1) room was on the same side as major street, so very noisy all night; 2) bathrooms need serious upgrades.
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Hi Anonymous, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize that the road noise interrupted your pleasant stay. Our hotel will be renovated starting in November. We are looking forward to the new and modern look once the renovation is completed. Come visit us again soon. Angela Small General Manager
3 out of 5
by A verified traveler

Posted Aug 27, 2016 on Hotels
Overall, the stay was average at best. the front desk personnel was friendly and social and the accommodations were okay for the advertised rate. The WiFi was below standard as it cut out several times throughout the night, which causes an unpleasant user experience. The room had pet hair in the carpet and if you're a light sleeper request a room with a higher number cause the lower numbers are near the highway.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Hi Anonymous, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize for the issues you experienced when you stayed with us. I can assure you this was an isolated incident. We look forward to your return visit. Angela Small General Manager
5 out of 5
by A verified traveler

Posted Aug 17, 2016 on Hotels
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Hi Anonymous, Thank you for choosing to stay at the Residence Inn Savannah Midtown. We always appreciate feedback from our guest. We look forward to your return visit. Angela Small General Manager
5 out of 5
by Jolanda from Atlanta, Ga

A Must stay again

Posted Aug 8, 2016 on Hotels
My Stay was great.. The customer service was excellant.. A must stay again!
Comment from Hotel Management
Aug 14, 2016 by General Manager, Hotel Management
Hi Jolanda, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you had a great stay and will be returning to our hotel in the future. We look forward to your return visit. Angela Small General Manager
4 out of 5
by Frank from Tampa, Fl

Clean, Close to Downtown, and a great Value!

Posted Jul 9, 2016 on Hotels
Don't want the hustle of being right on the waterfront in Savannah but want the convenience of being within a ten minute drive, then stay at this Residence Inn. It's clean, offers a great buffet style hot breakfast and the staff are friendly and helpful. Plus the value is reasonable for the type of room you get.
Comment from Hotel Management
Jul 10, 2016 by Angela Small, Hotel Management
Hi Frank, Thank you for taking the time to write a review about your recent stay at the Residence Inn Savannah Midtown. I was delighted to hear that you had a wonderful stay with us. The staff always strives to exceed the needs of our guest. We look forward to your return visit. Angela Small General Manager
5 out of 5
by Jacqueline

Will come back

Posted Jul 6, 2016 on Hotels
Excellent!!
Comment from Hotel Management
Jul 10, 2016 by Angela Small, Hotel Management
Hi Jacqueline, Thank you for taking the time to share feedback with everyone on your recent stay with us. Your response was "Excellent" and I was very happy that we exceeded your expectations. Come vist us again soon. Angela Small General Manager
3 out of 5
by A verified traveler

No parking

Posted Jul 4, 2016 on Hotels
The hotel does not have enough parking for the number of rooms that it sells. We rode around and around at night looking for a place to park. The person on duty sent us up the street to park in a dark alleyway behind a business. We asked to see the manager and she refused to call one. We felt unsafe getting back to the hotel.
Comment from Hotel Management
Jul 10, 2016 by Angela Small, Hotel Management
Hi Anonymous, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize that you were not able to find a place to park. I would also like to apologize that you were sent to park off the hotel property and not allowed to address your concerns with a manager. I will be addressing this with all staff members immediately. The safety and security of all guest is our first priority. Thank you again for allowing us the opportunity to improve. Angela Small General Manager
3 out of 5
by Akshay from Philadelphia

Savannah

Posted May 31, 2016 on Hotels
Pros Great property, amazing room, great patio (common ) and pool and steam tub.. Courteous staff. Healthy and delicious breakfast Cons Free wifi sucked.. Understaffed in the night..
Comment from Hotel Management
by Angela Small, Hotel Management
Hi Akshay, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I was excited to hear you had a wonderful stay and enjoyed our hotel. I would like to apologize that the wifi did not meet your expectations. If we were aware we would have resolved the wifi issue immediately. We look forward to your return visit. Angela Small General Manager
4 out of 5
by Kimberly from South florida

Great room / pleasant stay!

Posted May 27, 2016 on Hotels
We had a pleasant stay, staff was very friendly and helpful . The happy hour was a nice plus, great Brie cheese and wine, among a variety of other items. Definitely recommend, we were very pleased, no complaints ! Try it out !
Comment from Hotel Management
by Angela Small, Hotel Management
Hi Kimberly, Thank you for taking the time to give comments on your recent stay with us. We always appreciate hearing from our guest. I was delighted to hear the staff treated you with "Southern Hospitality". I was happy to hear you joined us for "The Mix". This gives our guest a change to unwind and interact with other guest. Come visit us again soon. Angela Small General Manager
3 out of 5
by daniel

Would not recommend

Posted May 19, 2016 on Hotels
The bed was uncomfortable. Breakfast buffet, bugs in the syrup at the waffle station.
Comment from Hotel Management
by Angela Small, Hotel Management
Hi Daniel, Thank you for taking the time to share feedback on your recent stay at the Residence Inn Savannah Midtown. I would like to apologize that the bed did not meet your expectations. I would also be looking into the comment you mentioned about bugs in the syrup at the waffle station. This will be addressed immediately. Thank you for giving us the opportunity to improve. Angela Small General Manager