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The location is great! The lobby is very nice. The bar and restaurant have great window views. The breakfast in the restaurant was wonderful but they do have a "deli" type quick set up also in the mornings. The Eggs Benedict was absolutely delicious. Bar prices are expensive as expected but great ...
Hotel staff was courteous and helpful especially Niick. Room was spacious and comfortable. Continental breakfast was expensive but that's New York>
This hotel is old, but very nicely updated and kept and the staff was very helpful with anything we asked about. We stayed 9 nights ate breakfast in our room using the small fridge and coffee maker. Our only not great experience was finding a large cockroach in the bathroom one afternoon. Had to ...
Helpful, friendly staff. Chilled purified water on each floor is a great touch. Room was clean and updated except for lounge chair which was very old and worn.
The Palace has just completed a multi million dollar remodel. The check in is fantastic and the rooms roomy and comfortable . We love the heavenly beds and linens. Request a upper floor with a view . Worth the extra !!
I would not recommend any body to stay there seem like I went back in time really for Time Square its a disappointment.
Amazing. Great stay. Super convenient to great shopping and central park. Literally 2 minute walk to the park. Great restaurants at every corner. Will stay again next time I travel to New York.
Waiting in line for 45 minutes to get to check in I was told there is extra charge of $27.50 for phone and Wi-fi I told the receptionist I do not need them I have unlimited data on my phone She told me it is "mandatory" I think expedia should have let us know when we booked. It really felt being ...
The hotel was very clean, the staff was awesome. Two areas for improvement: my TV did not work for half of the days of my visit, despite calls to housekeeping to fix it. This was especially annoying in the evening when trying to unwind. The bed was comfortable, but a down comforter in July was a ...
Very enjoyable stay. Staff very helpful. Only problem bar staff and herb garden counter were a bit slow and not very cheerful
I really enjoyed our experience. Everyone was extremely helpful and friendly. Phil, the luggage room attendant was awesome as well as Dwayne. Both very helpful and cheerful.
Great location close to Rockefeller Center, Theaters, Shopping, etc. Very clean - rooms are small - European size, but we knew that. The restaurant was weird. I'm still not sure it was a full service restaurant. Food was nothing special - better food in the neighborhood.
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