Ratings based on 4,275 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 17, 2019
Comment from Hotel Management
Jun 18, 2019 by Sevil, Hotel Management
Dear Anonymous. Thank you for booking us for your recent stay. We appreciate the positive feedback! Thanks, Sevil T Guest Service Manager
5 out of 5
by A verified traveler

Posted Jun 17, 2019
Comment from Hotel Management
Jun 17, 2019 by Sevil, Hotel Management
Dear Anonymous, We thank you for taking the time to share the positive feedback. Sincerely, Sevil T. Guest Service Manager
5 out of 5
by A verified traveler

Posted Jun 16, 2019
Great place , treat you right . Very nice stafff .
Comment from Hotel Management
Jun 17, 2019 by Sevil, Hotel Management
Dear Anonymous, It warms us to know that you were made to feel welcome from the moment of your arrival from out hospitality staff. Thanks, Sevil T Guest Service Manager
4 out of 5
by A verified traveler from Weston, FL

Posted Jun 16, 2019
Location is great. The hotel needs a little bit of care and upgrade but overall it is a great value. Staff was great, I was not happy that I had to pay for luggage storage as I arrived early but I guess most hotels do that. Overall a good stay.
Comment from Hotel Management
Jun 17, 2019 by Sevil, Hotel Management
Dear Anonymous, We were delighted to host you while in Manhattan and to see that you enjoyed our welcoming hospitality and our convenient midtown location. Sincerely, Sevil T Guest Service Manager
4 out of 5
by A verified traveler

Posted Jun 15, 2019
Comment from Hotel Management
Jun 17, 2019 by Sevil, Hotel Management
Dear Anonymous, Thank you for your rating. Warm regards. Sevil T Guest Service Manager
1 out of 5
by A verified traveler

Posted Jun 15, 2019
Comment from Hotel Management
Jun 17, 2019 by Sevil, Hotel Management
Dear Anonymous, Thank you for choosing The Watson Hotel. We are very sorry for not being able to meet your expectations. I assure you that your feedback is very important to us and we listen to our guests. Warm regards. Sevil T Guest Service Manager
1 out of 5
by A verified traveler

Posted Jun 15, 2019
Comment from Hotel Management
Jun 17, 2019 by Sevil, Hotel Management
Dear Anonymous, Thank you for choosing The Watson Hotel. We are very sorry for not being able to meet your expectations. I assure you that your feedback is very important to us and we listen to our guests. Warm regards. Sevil T Guest Service Manager
2 out of 5
by A verified traveler

Posted Jun 14, 2019
Comment from Hotel Management
Jun 17, 2019 by Sevil, Hotel Management
Dear Anonymous, Thank you for choosing The Watson Hotel. We are very sorry for not being able to meet your expectations. I assure you that your feedback is very important to us and we listen to our guests. Warm regards. Sevil T Guest Service Manager
5 out of 5
by A verified traveler

Posted Jun 14, 2019
Location, location, location. The rooms are not big, but it is close to Central Park and Times Square. So loved it. Going to stay here again in August.
Comment from Hotel Management
Jun 15, 2019 by Sevil, Hotel Management
Dear Nazire, We are glad that you were able to enjoy the location of our hotel for many of your travel needs. Hope to see you soon! Thanks, Sevil T., Guest Service Manager
5 out of 5
by A verified traveler

Posted Jun 13, 2019
The staff was so nice and it was clean we were able to check in alittle early. The bar was really nice in the lobby. The breakfast buffet was clean and good.
Comment from Hotel Management
Jun 13, 2019 by Sevil, Hotel Management
Dear Anonymous, Thank you for taking the time to write a review. We appreciate the honest feedback and are glad you enjoyed your stay with us. Thanks, Sevil T., Guest Services Manager