Ratings based on 14,284 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 25, 2019
The "hotel" gym is actually a real gym fully equipped about 5minutes of walk away.
4 out of 5
by A verified traveler from Los Angeles

Posted May 25, 2019
Great location after construction is completely finished.
3 out of 5
by A verified traveler from Los Angeles, CA

Posted May 24, 2019
Before booking this hotel I read the reviews and I took them with a grain of salt. I decided to book the hotel because what almost every review had in common was the convenience of this hotel to attractions in this area and they were right. The hotel is within a 10 minute walk to either Times Square, or Central Park. However, don't expect too much from this hotel. I booked a room with a queen sized bed. The rooms are tiny! Just enough room for the bed a nightstand and a small dresser. And you barely have enough room to shower. If you're not planning on spending too much time in your room, then it'll do. But don't go with the expectation that you'll be able to relax in your hotel room. The windows are not double pane glass, so expect to hear street noises!! I was expecting a little more for the price they are charging.
5 out of 5
by A verified traveler

Posted May 24, 2019
The room is nice, very big and clean. Very comfortable. Overall ,It is worth it to stay
2 out of 5
by A verified traveler

Posted May 24, 2019
Very unhappy! They gave us keys to a room that was already occupied! When we talked to the manger she blew it off and gave us new room keys to a different room. Her explanation was that the clerk inverted the room numbers which is understandable, however we dealt with 2 employees to get into the room and they both messed it up! The room has dirty wash clothes still hanging in the shower. The hotel is also under construction and the only friendly staff was the door man.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 23, 2019
3 out of 5
by A verified traveler

Posted May 23, 2019
The air conditioner was horrible my room was pretty much as hot as outside. The room was good size and the service was great. Also you didn’t have a fridge which was one of your amenities.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2019