Ratings based on 397 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Aug 20, 2017
Property is a little worn. Front desk staff person was very good at check in however, the room we were in was next to the laundry and they were running the drying until 9:30 PM that night when we were trying to go to sleep after a long day of travel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Enjoyed the space and large table. Great place to spend several days
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Staff was very helpful and friendly. Did all they could in a dire circumstance and were willing to help in whatever way they could. Breakfast was good and rooms were clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was satisfactory.

Posted Aug 7, 2017
Pros: Nice location.
Cons: Sampoo carpet and wash floors.
Location: Very close to Super Target and shopping.
The only complaint I have is the fact that the hotel room floors were dirty. After showering, the bottom of our feet would get dirty from walking in the room without shoes or socks.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 24, 2017
Pros: Breakfast and very quiet.
Cons: My bathroom was not clean when I arrived.
Close to shopping and eating establishments. Kitchenettes in all rooms. A great breakfast in the morning. The refrigerator could be cooler to keep the milk and yogurt fresh! A VERY quiet shot, as it is way off any major roadways.
3 out of 5
by A verified traveler from St George Utah

Our stay was just okay

Posted Jul 24, 2017
Pros: The room was updated and very clean. The breakfast room was more than adequate with a good selection of food items.
Cons: Actually provide queen beds rather than a full bed. Also, you should offer Kings
Location: This is a very good centralized location in Salt Lake Valley. Great East Side Access as well as nearby freeway access. Plenty of eating establishments
The hotel was clean, the breakfast room was great and they had a good food selection, the room was very pleasant but they mislead Us by saying it is a queen bed. It was no more a queen bed than I'm an astronaut. It was definitely a full or a double but not a queen. We slept on a queen for many years and we know how they work. This was not one. Please don't mislead your clients by stating it is a queen bed. The carpets in the hallway should also be cleaned and freshened up. Otherwise, the stay was very pleasant and a location was great. Thanks
Comment from Hotel Management
Jul 26, 2017 by Amanda Montes, Hotel Management
Thank you for taking the time to provide feedback regarding your stay. We always look forward to both positive and negative remarks. I'm sorry you feel you were misled by our bed size - all of our rooms are in fact equipped with a queen size bed. I will discuss all the comments with my team so we can improve the negative and continue with the positive. Please contact me directly if I can be of any further assistance.
3 out of 5
Recommended
for Everyone
by A verified traveler

Clean when arrived, however...

Posted Jul 21, 2017
Housekeeping didn't do anything but make our bed and give us towels. Didn't clean bathroom floor, sweep the kitchen, or vacuum. I had to ask for additional toilet paper and soap. We asked if we could get a late check out, and they said no, but we they would hold our bags. Totally defeated the purpose! We only wanted an additional hour, so our son could shower after his tournament before we left the state to go home.
Comment from Hotel Management
Jul 24, 2017 by Amanda Montes, Hotel Management
I really appreciate you taking the time to share your disappointment on your recent stay. Please accept my sincere apologies that you were unable to receive a late check-out. A late check out is not always possible due to availability. We appreciate all feedback and I apologize for the lack of detail you feel you received with your housekeeping. As an extended stay hotel, our housekeeping is not traditional, and it sounds like this was not explained to you at check in. We will address the issues you experienced and continue to monitor our progress to get us to a level of service excellence for every guest every day. If I can be of further assistance please contact me.
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Posted Jul 18, 2017
Pros: Safe neighborhood, convenient location, close to restaurants and shopping
Nice hotel in good neighborhood, good breakfast, quiet room
Comment from Hotel Management
Jul 24, 2017 by Amanda Montes, Hotel Management
Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area.
4 out of 5
Recommended
for Everyone
by A verified traveler from G

Nice Hotel and Affordable

Posted Jul 14, 2017
This hotel is nice and close to shopping and restaurants. The prices are good and the staff was very friendly. We had a dirty towel and our room was not cleaned one day out of five that we stayed there. I would stay again.
Comment from Hotel Management
Jul 26, 2017 by Amanda Montes, Hotel Management
Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. Don’t hesitate to contact me directly if I can be of further assistance on a future stay at our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from WV

Utah vacation

Posted Jun 5, 2017
Very close to the areas we were hiking and spending time in, clean and quiet rooms.
Comment from Hotel Management
Jun 7, 2017 by Amanda Montes, Hotel Management
We are so glad that you chose to stay with us during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future. If I can be of any assistance on a future trip please let me know.