Ratings based on 2,017 Verified Reviews

3.9 out of 5
74% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Houston, Texas

Rod and Janice stay at Quality Inn, Murray

Posted Sep 22, 2017
Pros: See above (everything)
Cons: No suggestions
Location: The location of this hotel is convenient to shopping (Fashion Place Mall, Costco, etc.) and good restaurants.
Everything thing about our stay at the Quality Inn in Murray, Utah was great. Check in was fast an easy, the room was clean and the bed very comfortable, the room was also quite and included both a refrigerator and microwave, and the breakfast was very good and complete. We have stayed in number of hotels around the world and this one ranks among the best.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Good location

Posted Sep 18, 2017
We were allowed to check in early, although the desk mgr. was a little rude about it. Nice hotel. We would stay again.
Comment from Hotel Management
Sep 18, 2017 by front desk, Hotel Management
Thanks for taking out time for giving out your feed back. The early check in is possible only on availability of rooms. We are sorry about the bad feeling and make sure it is not repeated again.Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Reno, NV

everything was good.

Posted Sep 18, 2017
Everything was great the freezer didn't work in our frig but was replaced really quick. The only downside was we stayed for 7 days and the breakfast was the same everyday, and you had to check to make sure the bagels weren't hard, I wish they did mix it up a bit, and the guy that tends to the food was kind of creepy, he just stood there starring at everyone but not in a tending kind of way. Overall it was a pleasant stay the check in lady was very sweet and remembered us right away she was really nice.
Comment from Hotel Management
Sep 18, 2017 by front desk, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Returning stay - previous stay was good.

Posted Sep 18, 2017
Pros: Location was very convenient. Rooms were clean and comfortable.
Cons: Staff just seemed unhappy/unfriendly.
Location: Convenient and easy to find.
Had stayed here previously and it was good. Check-in was easy, although we had to return to the front desk as our keys would not work in the room locks the first time. I had a bit of trouble understanding the desk clerk - he was pretty soft spoken and his English was not real clear - we got it figured out. The room was clean and comfortable. The staff in the breakfast room seemed angry - never said a word to any of the visitors and continually frowned - guessed they were having a bad day.
Comment from Hotel Management
Sep 18, 2017 by front desk, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and convenient hotel.

Posted Sep 16, 2017
Cons: Breakfast open a little earlier.
Location: Close to all needs.
Very nice stay and close to my needs. Would recommend this hotel. Staff friendly, rooms cleaned every day, breakfast could open a little earlier for those of us that wake earlier than 6:30 am, but fresh coffee 24/7 which I appreciated.
Comment from Hotel Management
Sep 20, 2017 by front desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for the money

Posted Sep 14, 2017
Comfy beds, friendly staff, nice enough for the money. Very cheap!
Comment from Hotel Management
Sep 20, 2017 by front desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler from Denver, Co

A night in Salt Lake

Posted Sep 10, 2017
Pros: location, price and staff. Room and beds were comfortable
Location: SLC only a 10 minute drive
Nice alternative to downtown SLC. Close to Highway for quick exit as this was part of a 12 day Pacific Northwest road trip
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2017
The staff is friendly, rooms clean and comfortable, hotel has a welcoming feel and is well kept, breakfest was pleniful and filling.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 5, 2017
Great bang for your buck. Nice hot breakfast. Cordial & helpful staff. Close to the 15fwy so quite convinent. Plus a Chevron gas station is 2mins away. Great location!
Comment from Hotel Management
Sep 20, 2017 by frontdesk, Hotel Management
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Murray Utah

Nice room. Staff was fantastic

Posted Sep 4, 2017
Found the room to be comfortable but it was the staff that was great
Comment from Hotel Management
Sep 4, 2017 by front desk, Hotel Management
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.