Ratings based on 1,310 Verified Reviews

3.6 out of 5
72% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice

Posted Dec 14, 2017
Stayed here many times. Comfortable beds, clean, very good choice in breakfast, new carpets have been installed recently, staff very accommodating. The room we had was quiet. Easy off and on freeway. We did notice, however that the curtains needed some repair and that the repairs for the bathroom were not done professionally and needed a new coat of paint. The bed skirts also needed to be washed. We sure missed the cookies they used to have at the front desk!!!
1 out of 5
by A verified traveler from Houston, Tx

Horrible !!

Posted Dec 13, 2017
Front desk staff are extremely rude !! By far this has been the worse exprerience in a hotel ! We found hairs in breakfast, rooms are dirty and have a strange smell to it . Dont book here , you'll regret it !
2 out of 5
by A verified traveler from Central Utah

Could be a nice place to stay

Posted Dec 12, 2017
Pros: Not much
Cons: Good cleaning inside and out
On arrival appears that someone lost their breakfast outside on the lobby. Hotel clerk was having a agreement with another client on phone, another couple trying to complete check in wondering when they was going to be in allowed to their room. Homeless people outside of residence. Room was okay needs updating in the bathroom, tile on entry was broken. Coffee for breakfast in lobby was colored water, employee sitting watching over who was taking what, then wastebasket for creamer was full, did not come to empty just yelled across the room to use other waste basket. I guess you get what you pay for, could be a nice place to stay just dirty and not the best option.
3 out of 5
by A verified traveler from idaho

Hotel was OK

Posted Dec 4, 2017
If they would burn the curtains in the hotel room it would have been pretty clean. Our curtains had stains all over them including bloody boogers that had been wiped all over them. The staff wasn’t very friendly and one of the guest got yelled at for forgetting to use tongs to grab his bagel. There are definitely improvements that could be made.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
It was a good hotel in the good location. The receptionest (mr khan) was very great and kind man . The break fast was good .
5 out of 5
Recommended
for Everyone
by A verified traveler from n,j

very suitable place

Posted Nov 30, 2017
Pros: The clean rooms and the nice staff in addition to the convenient location in Salt Lake .
Cons: none
Location: Location is convenient if you have your car as it is not far from the downtown area of Salt lake and it is not far from the malls.
The staff are the most helpful and kindest I have seen during my travels. The hotel is conveniently located in Salt lake and the rooms are very clean and comfortable. The desk employees are the nicest I have ever seen in hotels and during my travels.
Comment from Hotel Management
Dec 3, 2017 by FRONT DESK, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from nebraska

Nice hotel and easy freeway access

Posted Nov 29, 2017
Our room was perfect for what we needed. The microwave didn’t work but that was no big deal. Didn’t have breakfast because we left before it opened. We pass through this area often and it is on our top place to stay
Comment from Hotel Management
Dec 4, 2017 by front desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
by A verified traveler from Mesa, AZ

There are better places

Posted Nov 29, 2017
Pros: We liked the location being close to the highway but no loud traffic. The lobby was pleasant and a nice facade.
Cons: Cleanliness would be a huge improvement and nice breakfast staff.
Location: This was a travel stop for one night.
To start the door to the room had a 1/2" to 1/4" gap between frame and door, you could see the hallway carpeting clearly. Filthy curtain with blood stains, bathroom counter top not cleaned in some time underneath coffee service tray. Hair on the bathroom floor and refrigerator had been off so freezer was defrosted with water everywhere. Room carpeting had not been vacuumed. Breakfast area staff stared at us in a glaring way. We arrived in the room 15 minutes before breakfast was over but nothing like being uncomfortable while eating. The other lady didn't finish her breakfast, but took her plate and left.
Comment from Hotel Management
Dec 2, 2017 by front desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Great location for Easy Access to SLC hotspots

Posted Nov 28, 2017
Pros: The hot tub and pool are a great way to relax after a long day.
Cons: Being pet accessible means being close to the door and a long night listening to our dog go on guard every time somebody went out. Quiet the door.
Location: It is close to the 53rd South Hospital, Walmart, shopping only minutes away, access to the junction to the ski resorts or the airport is handy.
My wife was in town for business... I was in town for a memorial and reunion with old friends. We needed a pet accessible room close to I-15 allowing us to work two different schedules. This hotel allows you to get on and off the road and be at the hotel ready to unwind in seconds. Great location at a reasonable price. The pet accessible option and the ability to bundle with a rental vehicle made it ideal. I did have an adrenalin moment; a large spider got in the shower with me. She didn't try to nibble, kiss or cuddle, though, and submitted to being taken outside after I shook her off the shower curtain and trapped her under a cup.
Comment from Hotel Management
Dec 4, 2017 by front desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
by A verified traveler

Noisy

Posted Nov 27, 2017
The first room we were put in the air conditioning and heating unit didn’t work so we asked for another room and they put us in a pet friendly room that smelled like pine sol and our door was right next to an exit door that was opened and closed all night. Extremely noisy and led to a Sleepless night.
Comment from Hotel Management
Dec 2, 2017 by front desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.