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Reviews of Delta Hotels by Marriott Midwest City at the Reed Conference Center

3.5 out of 5
Delta Hotels by Marriott Midwest City at the Reed Conference Center
5750 Will Rogers Road, Midwest City, OK

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1000 reviews" "
Rating 8 - Good. 294 out of 1000 reviews" "
Rating 6 - Okay. 162 out of 1000 reviews" "
Rating 4 - Poor. 95 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joy

.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent only one night, but would definitely recommend any longer stay. Easy in/out/off interstate. Quiet location and wonderful sleep! Excellent staff and food!
Stayed 1 night in Apr 2024

10/10 Excellent

Lynne

Liked: Staff & service, property conditions & facilities
Great.
Stayed 1 night in Mar 2024

2/10 Terrible

Spencer

Stayed 1 night in Mar 2024

8/10 Good

Don

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size, clean, nice. Good water pressure in the shower. Only complaint was the price was a little high, and the restaurant (if you could call it that) was poorly staffed and way over priced. $9 for a frozen breakfast sandwich that was still cold in the middle, and $16 for 3eggs omelette and some potatoes. Otherwise it was great, but eat somewhere else, and bring your own snacks, very poor selection
Stayed 4 nights in Feb 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel! Clean and quiet! The hotel was connected to the conference center which made it very convenient. Would stay again!
Stayed 2 nights in Jan 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our family had an overall great experience. The staff was friendly and professional on all levels. Room was clean and decor was nice. We slept great. If we are ever in the area again we’d be return customers.
Stayed 1 night in Dec 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Stayed 1 night in Nov 2023

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Delta Midwest City on Oct 30, 2023
Thank you for your review

10/10 Excellent

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and relaxing. The owners were quick to respond to all messages.
Stayed 1 night in Oct 2023
Response from Delta Midwest City on Oct 30, 2023
Thank you for your review, we are glad we could make your stay relaxing!

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had an easy check in experience, the hotel looked brand new, clean room. Overall it was a great stay.
Stayed 1 night in Oct 2023
Response from Delta Midwest City on Oct 30, 2023
Thank you for your review, we are glad that you had a great experience here!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and the beds were super comfortable! Overall it was a really nice stay. Also the staff were very nice and helpful.
Stayed 2 nights in Oct 2023
Response from Delta Midwest City on Oct 30, 2023
Thank you for your review, we are glad that you enjoyed your stay!

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from Delta Midwest City on Oct 30, 2023
Thank you for your review

10/10 Excellent

Floyd

Stayed 1 night in Sep 2023
Response from Delta Midwest City on Oct 30, 2023
Thank you for your review

8/10 Good

Aron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t like the front desk lady. Stood at check in counter for 10 min or so because I didn’t get a digital key. Finally a lady comes out the back but continues texting on her phone while waking to the desk , kinda felt like she didn’t really GAF. Other than that the new hotel is very nice.
Stayed 1 night in Sep 2023
Response from Delta Midwest City on Oct 30, 2023
Thank you for your review, I do apologize for the inconvenience at the start of your stay, but glad we could turn that around to leaving on a good note!

8/10 Good

Sussan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bed was not firm and it took forever to get hot water 😞
Stayed 3 nights in Aug 2023

10/10 Excellent

Forrest

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a convention. We really liked the Black Bear Diner adjacent to the parking lot.
Stayed 3 nights in Jul 2023

8/10 Good

Cammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Rick, Little Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried about parking due to an open trailer but the parking lot felt safe enough for me to give it a shot. Very nice and clean hotel and would absolutely stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff. Wish they would offer breakfast options, the small cafe in the lobby is nowhere near a restaurant where you can have a good breakfast. Will def stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2023

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness
Nice location. Clean hotel and rooms. Helen I believe was her name at the front desk she was so friendly and amazing!! Really enjoyed our stay
Stayed 2 nights in Jun 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from James on May 15, 2023
Thank you for staying with us

2/10 Terrible

Katelynn

Traveled with partner
Didn’t even get to stay there because they gave away my room. I booked 3 weeks in advance. Not sure what the point of making a reservation is if you don’t save the room.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kedric

Stayed 3 nights in Mar 2023

2/10 Terrible

Tameka

Traveled with family
There was no hot water for showers at all. And yes I did say we had to take cold showers. I complained with the front desk and they said there was nothing they could do about it.
Stayed 2 nights in Mar 2023
Response from DG on Mar 21, 2023
Thank you for alerting us to the potential problem. We will look into your concerns. Safe travels to you.

10/10 Excellent

Todd, Enid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated
Stayed 1 night in Mar 2023
Response from DG on Mar 21, 2023
Awesome. Thank you for the great rating. Hope you will stay with us again.

6/10 Okay

Emily

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Close to lots of restaurants and shopping. Quiet room with quality furnishings.
Stayed 1 night in Mar 2023
Response from DG on Mar 21, 2023
I am glad you enjoyed your room. Was there something we could have done to earn a better score? Would love to hear any feedback that would help us to improve. Safe travels.

6/10 Okay

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There will be no water from 12–5
Stayed 1 night in Feb 2023
Response from DG on Mar 21, 2023
Sorry about the inconvenience. We had a plumbing emergency and we thought that time would be the least inconvenient for our guests. All is good now.

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff. Very accommodating.
Stayed 1 night in Feb 2023
Response from DG on Mar 21, 2023
Thank you for your review. We appreciate the kind words. I hope we will see you again soon.

10/10 Excellent

Noeli, Painesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open, quiet, close to shopping, convenient location.
Stayed 1 night in Dec 2022
Response from Julie on Jan 24, 2023
Thank you for the positive feedback! We hope you choose to stay with us again in the future! Safe travels!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Julie on Dec 19, 2022
Thank you for your positive feedback! We hope to see you again soon!

6/10 Okay

John

Business traveler
Liked: Cleanliness
Disliked: Amenities
Front desk worker was warm and welcoming
Response from Julie on Dec 8, 2022
Thank you for the positive feedback on our front desk!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
This was a very nice hotel that was well kept. Small issues with housekeeping in my room upon arrival, but nothing unacceptable. Service at the bar/restaurant was friendly, but incredibly delayed during our convention - we waited 45 minutes for waters and menus, much longer for food and drink. Shout out to Chandra for her amazing attitude!
Stayed 2 nights in Nov 2022
Response from Julie on Nov 28, 2022
Thank you for the kind words! We are so glad you had a great stay! We hope you choose to stay with us again soon!

6/10 Okay

Megan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2022

4/10 Poor

Jesseka

Traveled with partner
Liked: Staff & service, amenities
When I arrived they got my reservation wrong. I reserved for 1 King for 2 adults, and they sent me to a room with two queen beds. They said, "The reservation says 2 queens." I showed the confirmation e-mail that confirmed I indeed reserved 1 King. They adjusted it but was adamant that I reserved for 2 queens. I had my confirmation and everything. The Netflix did not work, the facility is huge and "grand", but the quality is low. There were dead crickets everywhere...even all the way up on the fourth floor that we were on. There were dead crickets in our room in the carpet and along the door way. I did not spend a lot of money, $103.00 approximately, plus $100.00 in incidentals that will be refunded because we did not damage anything. HOWEVER, I find it frustrating when we are up in the city because my grandmother had to be rushed to the hospital, and we had slept the previous night at Oklahoma Heart Hospital. We were tired, and had to go all the way back to the lobby to argue about my room confusion. I just am not happy. I am unsure if I will ever go through Expedia again, or stay at a sheraton again, as well.
Stayed 1 night in Sep 2022
Response from Julie on Oct 2, 2022
Thank you for your feedback. I apologize that we did not live up to our standards on your stay. I understand your frustration and will follow up with our staff. If you would like to discuss anything further please feel free to contact me at the hotel. We sincerely hope that you will give us another chance in the future. Safe travels!

4/10 Poor

Darren

Business traveler
Disliked: Cleanliness, staff & service
Was there for a conference. The food was terrible. I saw them setting up for lunch at 10 30 and the item was a chicken salad. Luncheon was at noon and questioned how long that was setting there. My key card was not programmed correctly. As of this morning my credit card is being double charged. There was what looked like dried blood on one of the blankets. I pulled the other blanket from the other bed. I killed 3 crickets in my room 1 of which jumped at me as i was watching tv. There was a cricket in the breakfast area.
Stayed 2 nights in Sep 2022
Response from Julie on Oct 1, 2022
Thank you for your feedback. It is very valuable to us so that we can improve and grow. I apologize that we did not meet our standards on your stay with us. I would be happy to look at the charges for your stay, and would love to get this resolved for you. Please feel free to give me a call at the hotel if you get the chance. We hope that you will give us another chance in the future. Safe Travels!

6/10 Okay

Brandi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jewels on Sep 28, 2022
Thank you for your feedback! We would love to know what we can improve on, and what you really enjoyed! We hope you choose to stay with us again in the future! Safe travels!

10/10 Excellent

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and the rooms were very clean and comfortable.
Stayed 1 night in Sep 2022
Response from Jewels on Sep 26, 2022
Thank you so much for your wonderful feedback! We hope to see you again soon!!! Safe travels!

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very friendly, room was comfortable with all the right amenities. Unfortunately, the free Showtime did not work, but I wasn’t in the room very long so I forgive that!
Stayed 2 nights in Sep 2022
Response from Jewels on Sep 19, 2022
Jessica, thank you so much for the great review! We really appreciate you staying with us, and we hope to see you again soon! :)

2/10 Terrible

Nancy

Traveled with family
Disliked: Cleanliness
The room was not clean. It looked like someone changed the bedding but did nothing else. We complained upon check out but the desk clerk said she had no authority and someone would contact me later. I have heard nothing but I did receive a copy of my bill which charged the full amount with not adjustments.
Stayed 1 night in Sep 2022
Response from Julie on Oct 17, 2022
Thank you for your feedback. I apologize that your room was not clean. I am at the hotel and would like to get more information if you have the time to give me a quick call. Thank you!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean
Stayed 1 night in Sep 2022
Response from Jewels on Sep 19, 2022
Thank you Mike for the great response! Safe travels!

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Bed, extremely clean hotel
Great comfortable bed, extremely clean room and hotel. All ice machines not functioning. Bar was nice enough to fill ice bucket.
Stayed 1 night in Sep 2022
Response from Jewels on Sep 19, 2022
Thank you Eddie for the great review! Those ice machines are a little tricky! We hope to see you again soon! Safe travels!

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Sep 2022
Response from Jewels on Sep 19, 2022
Thank you Jose for the great review! Hope to see you again soon! Safe travels!

6/10 Okay

Kimberley

Liked: Cleanliness, property conditions & facilities, room comfort
Bad check in and little to no breakfast
We we got there to check in at 3:15 I was told the system was down and had been since 6:15 am. She asked us to wait about 30-45 mins to come back. We sat in the lobby and waited almost hr and a half, my husband finally called Sheridan hotel 800 number, they were able to give us a different confirmation number. We went back to the counter to check on things and she still didn't see our reservation, we told her that we had called and got a confirmation, don't know if she was really able to find it but didn't finally put us in a room. Beautiful hotel but the next morning went down for breakfast at 9:45, kitchen was not stocked. Most everything was out, no glasses, no milk. Toaster but no bread. One sausage patty and two pieces of bacon and no silverware. There were several families that came down right after us and we're not able to get any food. One kitchen help was walking around doin nothing and the other was worried about cleaning tables instead of making sure kitchen was still stocked. If a location offers breakfast till a certain time, it should be well stocked until that point. When we pay that kind of money a night and it says breakfast is included....it should be stocked untill that point. Other then those issues the property was nice and room was great. Very clean. Nice neighborhood. Walmart across highway and there is a movie theater and an Andy's amusement close by as well. Will definitely stay again.
Stayed 1 night in Sep 2022
Response from Jewels on Sep 26, 2022
Thank you for your feedback! I will share it with the leadership teams. I apologize for the wait at check in and the experience in the dining room. We hope that you will stay with us again when you are in the area! Safe travels!

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

6/10 Okay

Marlo Gene

Business traveler
Liked: Cleanliness, property conditions & facilities
I prepaid for flight and Hotel on Expedia when I arrived at hotel front desk ran my car in case of incidentals Having hard time getting my $99 incidental chatge back I had no incidentals Nice place, friedly staff
Stayed 1 night in Aug 2022
Response from Jewels on Sep 26, 2022
Thank you for your feedback! Hopefully the issue has been resolved. We hope that you will stay with us again when you are in the area! Safe travels!