- Liked: Cleanliness, property conditions & facilities, room comfort
On the Saturday, we left the room just after 1pm to go to lunch, turning the sign on the door to Clean Up Please, and leaving the key cards at the front desk. When we came back two hours later, the Clean Up Please sign was still showing on our door and there was a basket of towels etc near the door. There was someone in the linen closet near the lift. We were confused: were they about to do the room? Why had it not been done while we were away? - surely one of the reasons for handing in the key cards. After half an hour, I checked the hotel information folder which said that housekeeping hours were 10am to 2pm so I deduced we would not be getting the room serviced that day (but we had left the hotel well before 2pm).