Ratings based on 197 Verified Reviews

3.7 out of 5
78% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Min

Posted Feb 2, 2017 on Hotels
Well connected with the public transport to airport and main cities by both bus and train. Very good choice for both business trips and leisure trips. Room very clean and in good overall conditions. Good breakfast. Reception friendly and helpful.
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience following your recent stay at the Augustus Hotel. Best Regards. The Management
4 out of 5
by A verified traveler

Convenient

Posted Jan 21, 2017 on Hotels
Very good location. Breakfast average. Last day there was no bread at the breakfast. Upon requesting so from the staff they just said it is finished
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience following your recent stay at the Augustus Hotel. Best Regards. The Management
4 out of 5
by nadine

Convenient location and very clean

Posted Jan 19, 2017 on Hotels
I had a great time!! Perfect location . Too close to the train station and bus stop.. Very clean rooms and bathrooms...
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience following your recent stay at the Augustus Hotel. Best Regards. The Management
4 out of 5
by A verified traveler

Convenient Location for Trains and Airport Buses

Posted Jan 12, 2017 on Hotels
Booked a one night stay and it was perfect since it was just 3 minutes walk from Centrale where our train arrived and we had to catch the next train very early in the morning. You can just wheel your luggage to this place without much trouble. It is on a quiet street yet very well lighted. There are several restaurants around and grocery store too. It is next to the Deutsch Bahn train ticket office where you can buy train tickets and avoid the long lines at the ticket counters in Centrale. Breakfast was included but thefamily had to leave very early so they did not have breakfast there.
Comment from Hotel Management
Jan 14, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience following your recent stay at the Augustus Hotel. Best Regards. The Management
4 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for staying at the Augustus Hotel and sharing your feedback. Best regards. The Management
1 out of 5
by A verified traveler

Overbooked, sent far away

Posted Nov 16, 2016 on Ebookers
This hotel was overbooked. I chose it because it was close to the train station and they sent me to an hotel 20 min away by taxi. They paid the taxi finally but I had to insist and it was not smooth as it could have been. I had to go with the cab driver to the reception to make sure he got paid. Plus, my night which would already have been short became a good 40min shorter. On top of that the staff was really friendly. I didn't see the rooms but the entrance looked a bit miserable. The only positive side is that the hotel they sent me to was much nicer.
Comment from Hotel Management
Nov 21, 2016 by The Management, Hotel Management
Dear Guest, we apologize for the inconvenience. We did our best to provide you a nice stay in Milan and we are glad to know that you appreciated the Hotel. Hoping to see you here soon to get your approval. Best Regards. The Management
5 out of 5
by Lakiesha

Posted Jun 20, 2016 on Hotels
Staff was Friendly and very accommodating. Offered to book sites for me and went out the way to honor last minute request.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Lakiesha, Thank you for taking the time to leave your feedback following your recent stay at the Augustus Hotel. We are delighted to see that you enjoyed your stay and that we were able to provide you with everything you expected from a stay with us. Best regards. The Management
4 out of 5
by Norm

Posted Mar 28, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Norm, Thank you for staying at the Augustus Hotel and sharing your feedback. Best regards. The Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Durham

Posted Oct 9, 2015
Hot water didn't work but they tried to fix it straight away
Comment from Hotel Management
Nov 28, 2016 by The Management , Hotel Management
Dear guest, Thank you for staying at the Augustus Hotel and sharing your feedback. Please accept our apologies for the inconvenience occurred. We hope you will give us another opportunity to show you our high standards of service. Best regards. The Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
nice hotel, good selection for family vacation. Close to train station and metro station.
Comment from Hotel Management
Nov 28, 2016 by The Management , Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience following your recent stay at the Augustus Hotel. We hope we will have the pleasure to welcome you once again very soon. Kind regards