Ratings based on 180 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

A place to stay

Posted Jul 26, 2017
Very accessible to transport Clean and quiet room Good breakfast
Comment from Hotel Management
Sep 5, 2017 by The Staff, Hotel Management
Dear Guest, many thanks, we hope to welcome you back very soon regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

2 night stop over

Posted Jun 7, 2017 on Wotif
Pros: Close to station and reasonably priced
Cons: Breakfast choices could be expanded
Location: Hop on hop off tour bus and ticket office located a few hundred meters away.
Very close to station and hop on hop off tour bus. Overall a reasonable stay very happy. Breakfast adequate, limited choices, fair size room and bathroom great for a short stay
Comment from Hotel Management
Jun 20, 2017 by The Staff, Hotel Management
Dear Guest, many thanks for your comment. Regarding the breakfast please note that you could ask - free of charge - eggs cooked as you like. We are looking forward to welcome you back regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent clean hotel

Posted Apr 26, 2017
Helpful and polite staff ! Close to the Milano central station
Comment from Hotel Management
May 3, 2017 by The Staff, Hotel Management
Dear Guest, many thanks for you comment. We are looking forward to welcome you back Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Nice hotel close to Stazione Centrale.

Posted Jan 26, 2017
Clean, comfortable hotel with pleasant helpful staff. Breakfast is decent. Excellent range of tv channels, perfect location for bus, train and metro links. Great value for money.
Comment from Hotel Management
Feb 8, 2017 by Bristol's Staff, Hotel Management
Many thanks for your nice words. Looking forward to welcome you back regads
5 out of 5
by A verified traveler

Great location. Nice hotel.

Posted Dec 8, 2016 on Hotels
Great location, right next to Centrale. Close walk to a main shopping area and metro station. I've stayed here on two trips and plan on staying here on my next trip.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Guest, many thanks for the time you spent to leave your comment. We will be very happy to welcome you back regards,
4 out of 5
by A verified traveler

Clean and smart hotel. Would stay here again.

Posted Dec 7, 2016 on Hotels
Convenient for Train Station. Seems to be about the best hotel in the local area in its price range. Unfortunately the Wi-Fi connection was not very good.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Guest, thanks for the comment and the time you spent for us. We have just rebuild the wi-fi sistem so next time you could test it. We welcome you back in our hotel Happy New Year The Staff
3 out of 5
by A verified traveler

Just OK

Posted Nov 28, 2016 on Hotels
The room I stayed have sitting area separated from the bedroom. Cannot watch TV on bed. Room is very dark. Breakfast is so-so. The only upside is location which is across the Termini.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Guest, Thanks for the comment. We are sorry to read that on this occasion your stay has not satisfied all of your expectations. We always do our best to offer all our customers the best in terms of hospitality and services. We were fully booked and the room you are writting on it is the one with the following description: "double room features carpeted floors, a minibar, free Wi-Fi. The third bedroom is in a separate room with a TV or in the same room in a sofa bed. When booking, please specify your preferred bed type" We will be happy to have you again our guest Regards,
3 out of 5
by A verified traveler

Posted Nov 9, 2016
Staff were not very friendly and engaging. Room very small and quite noisy located at front of building. Great breakfast however.
Comment from Hotel Management
Nov 11, 2016 by The Staff, Hotel Management
Dear Guest, Thanks for the comment. We are sorry to read that on this occasion your stay has not satisfied all of your expectations. We always do our best to offer all our customers the best in terms of hospitality and services. Regarding the noice you could ask for a higher floor to reduce it even if all our rooms have double glazed windows. Regards,
3 out of 5
by A verified traveler

Convenient location, comfortable room

Posted Oct 22, 2016 on Hotels
I only stayed one night - and a few hours at that, just so I can catch the early morning shuttle to the airport. The room I stayed in was a bit old but comfortable bed. I had asked for a room with a tub, but the bathroom had a small shower. The washroom could have used an update. Otherwise the room was quaint. What was nice was the large terrace with a beautiful view of Centrale Stazione. Breakfast was ok (great coffee), Staff was ok.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, Thanks for the comment. We are glad you enjoyed the atmosphere of our hotel and the friendliness and professionalism of our staff. We are sorry to read that on this occasion your stay has not satisfied all of your expectations due to the bathroom, we were fully booked but we hope to have another chance next time to address your needs. We will be happy to have you still our guest Regards
4 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, Thanks for your comment. We are pleased to read his satisfaction with the courtesy and professionalism of our staff, the excellent connection available throughout the hotel and the quality of his room. We hope to welcome you back to our hotel Regards