Ratings based on 2,084 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Jan 9, 2018
Very nice hotel near the train station. We would stay here again.
Comment from Hotel Management
Jan 10, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Fulfilling

Posted Jan 6, 2018
Our 4 nights stay at Hotel Michelangelo was fantastic. All the hotel staff were very helpful abd with a pleasant disposition at all times to help. The rooms were spacious and kept clean and neat. The breakfast spread is a must to mention. Delicious food with a wide variety of choices and the service of the staff has left us feeling very satisfied and happy. Location is another plus. Located just 2 minutes away from the central station..in fact from my room window i could see the station. I will definitely recommend this hotel to my family and friends. A really beautiful experience with so much comfort that leaves a lasting memory especially since it was the end of our vacation of 3 weeks in Italy. Thank you.
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your experience. We are happy to see that you had a nice stay and appreciated our service. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to train station

Posted Jan 5, 2018
Pros: Good Breakfast, good location, nice rooms, awesome bathtub
Cons: Have the WiFi connected without having to have the TV on
Location: next to the train station, quick metro to the center
We had a great stay at this hotel, room was nice and clean, the breakfast was great and location was good as well. The only sorta downside was that the WiFi would only work if the TV was on. Which was fine unless it was nighttime and you wanted the room to be dark but still be connected.
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your experience. We are happy to see that you had a nice stay. Concerning your complain, internet only works when the Tv in on because our smart TVs have integrate WiFi antenna so the network can keep 4 high-speed connections per room in the same time. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from boston,MA

Clean and nice. Good location

Posted Jan 5, 2018
Close to train station and bus station to airport. Close to subway too. Very convenient. Clean room and good breakfast. Will be back next time
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your experience. We are happy to see that you had a nice stay and appreciated our strategic location. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Yokohama

Comvienient location!

Posted Jan 4, 2018
Mini bar is free of charge and good breakfast is included! There is a jet bath tab too! It’s one of valuable hotels in the world for me.
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff
3 out of 5
by A verified traveler

old building

Posted Jan 3, 2018
starco hotel right next to it it's much better and a little cheaper
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your comment. our hotel has in effect a "classic style" (not a modern or a design one) with lots of fitted carpets. The policy of our Property is based on ever-changing and guest’s feedbacks is how we can learn and hopefully improve upon the quality our services. We sincerely hope you will give us a second chance in the near future. With Best Regards, The Management and the Staff
3 out of 5
by A verified traveler

A bit outdated however just next to train station

Posted Jan 2, 2018
located next to the train station, however a bit outdated on the facilities, extra costs required for request for cold water and hot water, 2 bottles of drinking water provided for the entire stay (2 nights) without refill
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your comment. We apology for not having met your expectations at all but we take your comment very seriously. We sincerely hope you will give us a second chance in the near future. With Best Regards, The Management and the Staff
2 out of 5
by A verified traveler from London

Awful staff

Posted Dec 15, 2017
The staff were awful - front desk do not want to help you and they are very good at scamming you with extra costs.
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your comment. We apology for not having met your expectations about staff’s efficency and helpfulness but we take your comment very seriously and highly appreciate the feedback you have provided. Each comment help us to improve the quality of the service offered to our Guests. Hoping you will give us a second chance in the near future, Best Regards, The Management and the Staff
4 out of 5
Recommended
for Everyone
by A verified traveler from KSA

Nice Hotel, very close to central station

Posted Dec 9, 2017
Pros: Location and Hotel itself
Cons: Breakfast menu need to be looked at from variety of customers point of view, usually items served are not having variety specially for long stay
Location: Beautiful market just at walk able distance
Overall experience was excellent except little complain about the breakfast menu, options or varieties were very limited specially for customer from Asia pacific.
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your experience. We are happy to see that you had a nice stay. Concerning your complain, we are very sorry. We realize that being rated between the first hotels in Milan, expectations may run too high and it becomes always difficult to satisfy our Guests. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from uK

Good Location

Posted Nov 19, 2017
Nothing to complain- good location to take trains. Good breakfast, clean room, big enough for single visit.
Comment from Hotel Management
Jan 8, 2018 by Hotel Michelangelo, Hotel Management
Thank you for sharing your experience. We are happy to see that you had a nice stay. Looking forward to welcoming you back to Michelangelo Hotel in the near future, Kinds Regards, The Management and the Staff