Ratings based on 1,388 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Conveniently Located, Great Restaurant

Posted Oct 18, 2017
Across from Central Train Station, convenient to two subway lines, bus and express train to Airport. The restaurant, run by Eately, is small and windowless but food wonderful, reasonable prices for quality, and good service. Although in busy area, up-to-date rooms are quiet. Only negative was breakfast in small room that gets crowded and not as good selections as other hotels in Italy.
Comment from Hotel Management
Oct 18, 2017 by The management, Hotel Management
Dear Libby , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location near train station

Posted Oct 14, 2017
Friendly staff ... except the lady at the breakfast( shouting all the time) Good location near the train station Nice and comfy room Generous breakfast
Comment from Hotel Management
Oct 17, 2017 by The Management, Hotel Management
Dear Guest, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments. Please note that we have also seriously taken into consideration your comment about the staff at the breakfast room. Hoping to welcome you again to our hotel we send you our Best regards,
4 out of 5
Recommended
for Couples
by A verified traveler from Hong Kong

Good for transport

Posted Oct 10, 2017
Pros: Location, comfort.
Cons: Restaurant staff and food, but it was silly of me to eat in in Milan in the first place.
Location: Location as above, not much to do nearby, but all transports are there, so no problem.
Pros: Hotel is very close to Central Station, convenient if you are travelling on to other parts of Italy. There is taxi rank just opposite, as well as the coaches to the airports. Opposite but not too near that they become a nuisance. Metro station in front of Central Station too. Rooms are comfortable and modern. Cons: TV does not work too well, but when you're in Milan, you're not in your room much. The restaurant staff can be surly, but breakfast room staff are friendly.
Comment from Hotel Management
Oct 12, 2017 by The Management, Hotel Management
Dear Belinda, Thank you for staying at the Starhotels Anderson and sharing your feedback. This is for us a very important opportunity to constantly improve our level of service. We are extremely happy to read that rooms are comfortable and modern. On the other hand, we have also seriously taken into consideration your comment about the restauraurant staff. Please accept our apologies for the inconvenience occurred. We hope to welcome you back in the future during your next stay in Milan. Best regards, The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great Location

Posted Oct 2, 2017
It is great hotel close to the station and subway. Very clean. Friendly and helpful front desk. I will definitely stay if I go to Milan again. Price was reasonable. To me only disturbing was the shower. It is design issue. When I took shower everything in the bathroom was wet. All over I like the hotel very much.
Comment from Hotel Management
Oct 4, 2017 by The Management, Hotel Management
Dear Suleyman, thank you so much for taking the time to leave your comment about your stay and for choosing our hotel in Milan. I will make sure all the staff will be aware of the good job done, I am sure everybody will be happy to read your nice review. I really hope to welcome you back soon! Best regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 19, 2017
Only problem is the sound of train. Other than that very clean hotel and friendly staff. Close to train station.
Comment from Hotel Management
Sep 23, 2017 by The Management, Hotel Management
Dear Guest, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments and we apologize for the inconvenience of the metro noise.Hoping to welcome you again to our hotel we send you our Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Bogota

Posted Sep 7, 2017
Very nice location A few meters from stazione centrale. realy very good location. Good brekfast imcluding in the night room
Comment from Hotel Management
Sep 8, 2017 by The Management, Hotel Management
Dear Guest, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments. We are pleased to know that you enjoyed your stay in Milan. We are sorry that we could not provide you more time to check out today. Hoping to welcome you again to our hotel we send you our Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel close to train station...

Posted Sep 7, 2017
Comfortable hotel, with everything we needed to travel to and from Milan to other destinations in Italy. Staff was knowledgable and helpful in answering the questions we had about getting around on mass transit.
Comment from Hotel Management
Sep 8, 2017 by The Management, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant surprise

Posted Sep 1, 2017
Got an upgrade as an expedia member to the deluxe room, which was nice. Staff is very helpful. Requested a higher-floor room and had a good rest. Reasonably priced and very close to the train station. Definitely recommend.
Comment from Hotel Management
Sep 3, 2017 by The Management, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards,
2 out of 5
by A verified traveler from NYC

disappointing

Posted Aug 30, 2017
Nice hotel with terrible air conditioning. All 4 night the hotel switched off the compressor in the middle of the night and both of us woke up in a sweat. Really terrible for a hotel to do that to the guests with temperatures hovering in the mid 90's The breakfast was the same on all 4 days no variation at all! It would be a non issue if the hotel was centrally located as we would have paid for a change. In sum not a good experience. It's a pity as the staff is really good. Avoid the hotel at any price unless comfort is not an issues
Comment from Hotel Management
Sep 10, 2017 by Antonio, Hotel Management
Dear Guest, Thank you very much for sharing your recent experience at Starhotels Anderson. I would like to assure you that your comments are taken in very high considerations, and I regret to learn our failure in meeting your expectations. Please accept my apologies for the inconvenient occurred and I sincerely hope your will give us another opportunity to show you our high standards of service. Best regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Comfortable hotel very handy for main station

Posted Aug 29, 2017
Pros: Location and general ambience
Cons: Access
Location: Only there for one night and chosen for proximity to the station.
Very comfortable, clean and modern hotel but let down for me by having to use stairs to gain access carrying a heavy suitcase. If there was an entrance direct from street level I was not made aware of it.
Comment from Hotel Management
Sep 2, 2017 by The Management, Hotel Management
Dear Barry, It has been a pleasure to welcome you at Starhotels Anderson. Thank you for all your positive comments. Please note that the porter can help you upon arrival, in case he is not present at the momentl, you can call the bellboy using the bell at the entrance of the hotel and he will come to help you as soon as possible. Hoping to welcome you again to our hotel we send you our Best regards, The Management