Ratings based on 917 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 18, 2017
Pros: Location and staff
We stay here every year and never disappoints us, great staff.
Comment from Hotel Management
Aug 20, 2017 by Hotel Management, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Nice hotel bit further out than expected

Posted Aug 12, 2017
Nice hotel, some staff could have been more helpful than they were. It was further out than we expected but we found a metro close to the hotel which we used to get us around just under 5 euros for a day pass.
Comment from Hotel Management
Aug 14, 2017 by Hotel Management, Hotel Management
Dear vi, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from THESSALONIKI GREECE

COSY, CLEAN AND MODERN "BOUTIQUE" HOTEL

Posted Jul 3, 2017
Pros: ECOLOGIC ENVIROMENT CLEAN AND MODERN INTERIOR EXELLENT QUALITY AND QUANDITY IN BREAKFAST
Location: EXELLENT LOCATION 100 M FROM TRAINS,BUS, METRO AND ALL KIND OF TRANSPORTATION
WARM AND POLITE STAFF EXELENT BREAKFAST 100 METERS FROM CENTRAL STATION CLEAN AND COSY ROOMS WITH ECOLOGICAL TREND
Comment from Hotel Management
Jul 8, 2017 by Hotel Management, Hotel Management
Dear ANTONIS, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from California

The Hotel is nice

Posted Jun 29, 2017
The hotel is nice, good location, breakfast was okay, is just most of the staff and the front desk wasn't very helpful, Eleonora was the only one, always helping everyone.
Comment from Hotel Management
Jul 2, 2017 by The Hotel Management, Hotel Management
Dear Barbra, Thank you for the good review of our hotel and for mentioning Eleonora! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay!

Posted Jun 24, 2017
Pros: Great location, super clean, nice personnel. Very nice experience
Location: Great location across the main train station
Wonderful hotel with a very convenient location and a very sophisticated ambiance. We loved!
Comment from Hotel Management
Jun 24, 2017 by Hotel Management, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
2 out of 5
by A verified traveler

Posted Jun 23, 2017
No air condition in the room and was a very hot day and night. I did not see any reference to the lack of AC in the room description The shower floor and walls were moldy
Comment from Hotel Management
Jul 2, 2017 by The Hotel Management, Hotel Management
Dear guest, We're sorry for the inconvenience you went through... did you get in touch with the reception, by any chance? Of course we do provide air conditioning in all of our rooms! Since we are an eco-friendly hotel, we also have detectors that prevent the a/c from working if the window is open, so maybe this was the case. Next time, please don't hesitate to report any problem staright away! Kind regards, the Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Great Hotel next to Milan Central Station

Posted Jun 8, 2017
Location: sforzesco castle and the duomo are musts
We loved this hotel. The family room is actually two rooms that are connected. They were spacious with comfortable beds and bathrooms with modern amenities. I loved the modern decor. The breakfast was very good. There is a manager's reception in the evening on weekdays with sandwiches and h'ordeuvres. The hotel is 2 minutes from the metro as well as central station, The service was excellent.
Comment from Hotel Management
Jun 10, 2017 by The Hotel Management, Hotel Management
Dear AD, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near Milan train station.

Posted Jun 6, 2017
Wonderful breakfast with lots of options for healthy start of day. Staff was helpful with transportation guidance.
Comment from Hotel Management
Jun 6, 2017 by hotel Management, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located near Milano Centrale

Posted Jun 4, 2017
Pros: Location
Cons: The rooms might need an update soon.
Location: Near Milano Centrale
The location is perfect is you are looking to stay near Milano Centrale. The city centre is a few stops away by metro. The hotel looks a little jaded on the outside but the interiors are well maintained. I have stayed here a couple of times and still loving it. The breakfast offerings are repetitive, as with all Italian hotels, but the selection is great.
Comment from Hotel Management
Jun 6, 2017 by the hotel Management, Hotel Management
Dear Guest, we would like to thank you for taking the time to say a few words about your recent stay in Milan. We're a bit surprised about your suggestion and the description about the hotel since it has been completely renovated just 6 years ago.. Hoping to accommodate you soon again we're sending our most cordial greetings. The Hotel Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Very good

Posted Jun 3, 2017
Modern, clean, comfotable, frienly staff go the extra mile
Comment from Hotel Management
Jun 5, 2017 by Hotel Management, Hotel Management
Dear Peter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management