Ratings based on 992 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

Close to all

Posted Nov 3, 2017
Excellent location. Room and all hotel was spotless . Staff friendly and helpful. Excellent base for visiting Milan. Highly recommended
Comment from Hotel Management
Nov 4, 2017 by Hotel Management, Hotel Management
Dear Heather, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Milan Made Easy

Posted Nov 1, 2017
Perfect modern clean hotel situated in the heart of Milan. Steps from the Central Station, minutes to anywhere you need to go.
Comment from Hotel Management
Nov 1, 2017 by Hotel Management, Hotel Management
Dear James, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Excellent smart hotel near Central station

Posted Oct 26, 2017
Pros: Our lovely room, the location and the friendly staff.
Cons: The seating in the room wasn't actually very comfortable, but luckily we had a huge balcony so sat there inrtead
Location: Excellent convenient location, just 3 minute walk from Milan Central station for mainline and metro. Very close to the bus stop for Linate airport.
Our room 603 was a junior suite (thanks for the upgrade) which was a lovely large room with 2 balconies, one which was large and included sun beds, chairs and table. Very friendly and smart hotel and so well situated for our 5 days being tourists in Milan - the metro at Central station is about a 5 minute walk, with access to the green and yellow metro lines which are useful for tourist sights. A 5 minute walk in the other direction brings you to tram route 1 which goes south to visit many of the other tourist areas of the city. An excellent breakfast buffet choice, with friendly staff. The room was lovely, with kettle and coffee machine, and minibar. A good shower and bath. Everywhere in the hotel was immaculately clean. I felt safe in the area outside the hotel. Our room had a view towards Central station and was so peaceful - we didn't hear any noise from roads or the station, or even adjacent rooms. We didn't need aircon much in October but when we did use it, it was very quiet.
Comment from Hotel Management
Oct 28, 2017 by The Hotel Management, Hotel Management
Dear Jp, We sincerely thank you for your great reward about your stay with us! We're sincerely happy and pround to understand that we have been able to satisfy your expectations and to make your stay a memorable one! In the hope to give you our welcome back soon we're sending our most cordial greetings. The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from solihull

Lovely modern hotel

Posted Oct 25, 2017
Hotel is in a great location close to train/metro station. Metro is only 4 stops away from the Duomo. The only downside is that there is homelessness at night in the area but I'm guessing that all main cities have this and being close to central station has this impact. But overall couldn't fault the hotel and would def stay here again.
Comment from Hotel Management
Oct 25, 2017 by GSA, Hotel Management
Dear Kat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel close to the train station

Posted Oct 21, 2017
Pros: Comfort and location
Cons: N/A
Very nice and comfortable, close to the Milan Central train station, airport bus transportation, and subway lines. Highly recommended.
Comment from Hotel Management
Oct 22, 2017 by Francesca, Hotel Management
Dear Sunny, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
2 out of 5
by A verified traveler

Posted Sep 29, 2017
I had a bed experience with hotel restaurant manager. Manager was very impolite and unprofessional towards Asian customers.
Comment from Hotel Management
Oct 3, 2017 by The Hotel Management, Hotel Management
Dear Alex, We're surprised by what you say about our Restaurant Manager... Would you be so kind as to provide us with some more details about this unpleasant experience? Thank you! Kind regards, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceeded our expectation for comfort and service.

Posted Sep 24, 2017
We did not know what to expect. We booked last minute for our final night in Italy. We wanted to be close to the location where we could take a bus to the airport for an early flight the next day . We knew it was close to the train station so we somewhat worried about noise. What we found was that this hotel was all that it was advertised to be. It was definitely a 4* hotel, as billed. The staff at the front desk were friendly and super helpful in directions and the room spacious and clean. And , the beds were very comfortable and our worries were alleviated in that we could not here any noise. We also decided after walking all day to enjoy dinner there and we were not disappointed. The wait staff was attentive and friendly but more importantly the food was reasonably priced and top notch !! The walk to the Duomo is an enjoyable 40 minutes but with all the food we had eaten on vacation we welcomed the exercise ... or we knew we could easily jumped on the underground. We would stay there again !!
Comment from Hotel Management
Sep 24, 2017 by The Hotel Management, Hotel Management
Dear Guest, It's such a pleasure to read your kind evaluation regarding Starhotels E.c.ho and its staff! We're sincerely happy to understand that we have been able tu surprise you and we hope to have possibility to accommodate you soon again. Sincerely The hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 10, 2017
Nice hotel but area not very safe near train station.
Comment from Hotel Management
Sep 12, 2017 by The Hotel Management, Hotel Management
Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Management
5 out of 5
Recommended
for Couples
by A verified traveler from Jersey City NJ

Marvelous in Milan

Posted Sep 8, 2017
Pros: Everything
Cons: Nothing
Location: Shopping at train terminal
Great location by the main train terminal. Perfect for day trips.Very modern and clean. Wonderful staff. Breakfast is even from Eataly!
Comment from Hotel Management
Sep 9, 2017 by The Hotel Management, Hotel Management
Dear J, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management
4 out of 5
by Elisabeth

Milan stopover.

Posted Sep 7, 2017 on Hotels
This is a convenient hotel for those arriving or leaving Milan via train. We enjoyed an excellent room on our previous stay but this time we found the room quite small and the bathroom was not much bigger than a telephone box! Having said that, we had a good sleep and enjoyed an excellent breakfast next morning. Avoid the rooms with the tiny bathrooms.
Comment from Hotel Management
Sep 9, 2017 by General Manager, Hotel Management
Dear Elisabeth Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Management