Ratings based on 1,220 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very close to duomo

Posted Jan 7, 2018
The hotel is very well located on the duomo. The room is very clean and comfort. The breakfast is ok. The staffs are wonderful
Comment from Hotel Management
Jan 9, 2018 by guest relations department, Hotel Management
Dear Anonymous, We thank you for choosing to stay with us and extremely appreciate your lovlely review and for sharing your experience at Rosa Grand Milano - Starhotels Collezione! Its is a pleasure to read of your satisfaction with the service of our hotel as our mission is to ensure quality hospitality to all our valued guest. We are looking forward to welcome you back to the hotel upon your return for another pleasant stay in the heart of Milan. Our best regards, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel several hundred yards from the Duomo.

Posted Dec 29, 2017
Hotel is central to all important areas of the city. Facility was clean, modern and well equipped and the staff was very accommodating. Rooms are modern, well equipped and nicely furnished. Cafe was great for cappuccinos and light food.
Comment from Hotel Management
Jan 4, 2018 by guest relations department, Hotel Management
Dear Bob, First of all many thanks for your kind words regarding your recent experience at the Rosa Grand Milano - Starhotels Collezione. We are delighted to know that you had an enjoyable stay with us, and that you appreciated our services from our staffs and facilities not to mention our strategic unbeatable location right in the heart of Milan. Once again thank you for your time, we all look forward to welcoming you back in the heart of Milan. Best regards, The Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
Perfect location for a one night stay in Milan. We arrived early morning, and dropped our hotels off to return later in the day to check in. The room was small but very clean and comfortable, and the buffet breakfast was delicious with a huge range of options and very attentive staff.
Comment from Hotel Management
Jan 4, 2018 by guest relations department, Hotel Management
Dear Anonymous, Thank you very much for sharing your review. We are delighted to know that you enjoyed your overall stay with us and kindly suggest for your next stay to indivate your preference to your desired rooms so we can assign accordingly upon availability. We would be absolutely glad to have you again upon your return to heart of Milan. Our best regards, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Excellent hotel!

Posted Dec 28, 2017
Overall experience was excellent! Shama from front desk exceptional service and friendly with us and with our kids. Room cleanness exceptional everything like new. Hotel location perfect just 2 min walking from Duomo. Without a doubt an excellent experience and place to stay in Milano.
Comment from Hotel Management
Jan 4, 2018 by guest relations department, Hotel Management
Dear Ana, First of all many thanks for your kind words regarding your recent experience at the Rosa Grand Milano - Starhotels Collezione. We are delighted to know that you had an enjoyable experience with us, at our comfortable the bar and restaurant facilities and services provided, not to mention our strategic unbeatable location right in the heart of Milan. Rest assured we will convey your kind compliments to Miss Shama and the entire team. Once again thank you for your time, we all look forward to welcoming you back in the heart of Milan. Best regards, The Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2017
Perfect location with very good staff and room is very comfortable with good breakfast selection. Easy access to all places around Milan.
Comment from Hotel Management
Dec 22, 2017 by The Hotel Management, Hotel Management
Dear Guest, First of all many thanks for your kind words regarding your recent experience at the Rosa Grand Milano - Starhotels Collezione. We are delighted to know that you had an enjoyable stay with us, and that you appreciated our services from our staffs and facilities not to mention our strategic unbeatable location right in the heart of Milan. Once again thank you for your time, we all look forward to welcoming you back in the heart of Milan. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

nice! close to dome

Posted Dec 11, 2017
Pros: evretihng
Cons: ok
Location: nice! close to dome, and transportation.
AAA+ nice! close to dome, and transportation. AAA+ nice! close to dome, and transportation. AAA+ nice! close to dome, and transportation. AAA+ nice! close to dome, and transportation. AAA+ nice! close to dome, and transportation.
Comment from Hotel Management
Dec 13, 2017 by The Hotel Management, Hotel Management
Dear Guest, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Expedia. It is such a pleasure for us to read your review. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from san diego california

love this hotel!

Posted Nov 29, 2017
Pros: everything!
Location: in the heart of the city
i am already planning to return next novemember 2018, i love my stay there!!!
Comment from Hotel Management
Nov 29, 2017 by The Hotel Management, Hotel Management
Dear Roselyn, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Expedia. It is such a pleasure for us to read your review. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards,
3 out of 5
by A verified traveler from UK

Perfect location for sightseeing and shopping

Posted Nov 18, 2017
The hotel was in a fabulous location directly behind the Duomo which meant it was very central for shopping and sightseeing and was also very convenient for popping back to drop off shopping etc. It’s also very close to some central transport links (tram / metro/bus) and the number 73 bus from Linate airport stopped in the square where the hotel is located so arrival couldn’t have been easier. The staff were very helpful and friendly. The Concierge was happy to print boarding passes and booked us a restaurant. The free wifi was also good; fast enough to stream videos. Unfortunately when we arrived there was some sort of music event in the hotel which was so loud I couldn’t hear myself think when we were trying to check in and meant the bar wasn’t an option because I wouldn’t have been able to chat to my companion. The room was pleasant but very poorly lit which meant the only place light enough to apply makeup was the bathroom which wasn’t ideal when there are two of you needing to shower etc. Also the extractor fan was really poor (if it was working at all) so it was a good while after us both finishing our showers before the mirror had sufficiently demisted. The other issue we had with our room is that we couldn’t find a plug socket near a mirror for using hairstyling tools which made things very difficult. The final thing for me (which is very subjective and so my friend didn’t mind it) was the ambient perfume smell in the hotel which I didn’t like all.
Comment from Hotel Management
Nov 18, 2017 by The Hotel Management, Hotel Management
Dear Anon, First of all we would like to thank you for taking time in sharing so in detail your experience at the Rosa Grand Milano - Starhotels Collezione. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to move around the city as well as make shopping. We aspire to certain essential priorities, among many, such as courteous staff aimed at customer satisfaction and impeccable service, thus it is such a joy for us we met your expectations for this aspect. On the other side we are deeply sorry the check in procedures were “disturbed” by our happy hour. In our hotel we organize many events and once a month we also held an “Aperitivo in Musica” for all our guests so that they can enjoy a pre-dinner cocktail with some appetizers. We are sorry it was not of your liking. We appreciate and take into consideration any suggestions, comments and experiences our guests desire to share as a way to better Starhotels’ hospitality. Precious feedback and what guests might want to recommend is the key to improvement. For this we thank you for your comment about the room assigned, we will keep them into high consideration for a future improvement. We hope you will grant us another chance in the future and welcome you back again in the heart of Milan. With our best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Great location, very nice design

Posted Nov 4, 2017
The location is perfect. 1 min walk from the Duomo. Very nice room, clean, lovely design. There is a coffee machine in the room.
Comment from Hotel Management
Nov 4, 2017 by The Hotel Management, Hotel Management
Dear Mrp, Thank you so much for taking time in sharing your experience at the Rosa Grand Milano - Starhotels Collezione on Expedia. It is such a pleasure for us to read your review. We couldn't agree more with you, our location is unbeatable, so close to all the main attractions of Milan, it results as a really convenient spot for our guests to explore the city and make shopping. We are looking forward to welcoming you back soon in the heart of Milan. With our best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Brighton

Posted Nov 1, 2017
I travelled to Milan with my girlfriend to celebrate my birthday. We stayed there for four days. There was plenty of things to do and see. The hotel was close to the city center; the location was perfect. There were many restaurants; it's nice to eat and drink near the Cathedral but it can be expensive. You have to try the Gelato and local dishes. The hop on hop off tour bus is a good way to see the city but you can walk to all these places. If you go shopping, ask if they have any discounts. We saved 10/30% on different items. You don't need to get taxis, use the metro. Overall, we had a great time and would go back there again.
Comment from Hotel Management
Nov 3, 2017 by guest relations department, Hotel Management
Dear Brian, First of all many thanks for your kind words regarding your recent experience at the Rosa Grand Milano - Starhotels Collezione. It is truly a pleasure for us to read your feedback. We are delighted to know that you had an enjoyable stay with us, and that you appreciated our comfortable rooms and facilities not to mention our strategic unbeatable location right in the heart of Milan. Lastly we hope you had an memorable birthday and look forward to welcoming you back in the heart of Milan. Best regards, The Hotel Management