Ratings based on 48 Verified Reviews

4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, AUD

Beautiful hotel!

Posted Sep 26, 2016
Pros: Style, cleanliness, breakfast, staff, room.
Cons: Perhaps a wheel ramp for luggage - there were approx 4 steps out front.
Location: Tram is exactly across the road and takes you to the Duomo & Milan centre 20-30 min away. Supermarket across the road for snacks and necessities.
As soon as I walked into the room I loved it! It had great character with its silky curtains, big bed and gorgeous armchairs and table. The bathroom was very well lit with extra zoom mirror (excellent for makeup). The sower was big and spacious. The room was very clean and comfortable. The staff were always professional and very helpful. The foyer space was warm and welcoming too. The breakfast room was very charming and lovely, with an impressive buffet continental style. The staff in the breakfast room were especially kind and pleasant. Across the street you will find tram that runs to the city centre (including il Duomo). 5 mins walk direct infront of the hotel are cafes, eateries, fashion stores and a large supermarket for all your needs.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gateshead, England

What more could you want …

Posted Feb 2, 2016
Pros: Lovely clean room with everything you require. Lovely breakfast on the 5th floor and nice bar in the basement and very friendly staff.
Location: Good location, lovely room with everything you require. Good location for transport, shops and restaurants.
Went for a football match and was in good location for the San Siro.
3 out of 5
Recommended
for Everyone
by A verified traveler from H

Convenient location

Posted Oct 14, 2015
Hotel was in a great, great location, rooms were great. Only thing I could say was staff weren't overly helpful, were great when we asked for a bottle opened, but asked to get us into milan central station and they weren't so good, had a transfer organised for us but ended up having to catch cabs as the time suggested by staff was too close to catch a connection as well as the transfer being 10 minutes late
4 out of 5
Recommended
for Families
by A verified traveler from Canada

Terrible drainage but good breakfast

Posted Aug 29, 2014
Pros: Comfort and variety of breakfast, staff was good.
Cons: Bathroom, drainage.
Location: Proximity to tram but VERY far from downtown (about 30 mins).
Good breakfast, elevator, good staff, right next to the tram but far from downtown. Bad bathrooms.
3 out of 5
Recommended
for Everyone
by Kenneth from Auckland

NICE HOTEL IN SUBURB AREA

Posted Oct 7, 2013
Pros: THE FRIENDLY AND HELPFUL RECEIPTION STAFF
Cons: THE BREAKFAST IS SHORT OF CHOICE
Location: NOT CLOSE TO TOWN CENTER, NEED A 20 MINUTES TRAIN RIDE
VERY HELPFUL STAFF AND CLEAN ROOM, BUT THE BED MATRESS SEEMS TO HARD
5 out of 5
Recommended
for Everyone
by Kathy from new youk

Lovely Place to Stay

Posted Oct 1, 2013
We had a very enjoyable stay.... Room was cheerful and pleasant .....Staff extremely helpful.... Breakfast bountiful and delicious....The tram ride from directly outside to the Duomo and the center of town takes about 1/2 hour and comes frequently....Not a problem given the very reasonable cost and what you get for it !!
4 out of 5
Recommended
for Families
by W from Sydney, AU

Excellent hotel, with good service. wifi is iffy

Posted Sep 9, 2013
Cons: The Wifi!
Location: Tram 14 stops outside the hotel and takes you straight to the Duomo. Lake Como/Bellagio is a must visit. Tram/bus/metro tickets available at reception
The staff spoke well and were of excellent service. The rooms were great and the price was very reasonable. There is a free pick-up and drop off to the Metro station in the morning and evening (but not during the day). Otherwise Trolleybus 91 will get you there from Milano Centrale (however it's very crowded and you must PRE-purchase bus tickets. Tickets not sold on board) The wifi was a bit dodgy though - for those who can understand it: packet drop was horrendous and the ping was woeful. Speed was okay though - once a connection was made Youtube was not problem. Don't even think about Skype unless you are in the lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler

Verry quite hôtel

Posted Jun 2, 2013
Pros: Cappuccino
Tramway to duomo and piazza castello just beside Big market at 50 m Free shuttle to the nearest métro station I Will go back next time
5 out of 5
Recommended
for Everyone
by drm

none

Posted Jun 1, 2013
Pros: Small
Cons: Taxi arrangement they told me 40 euros but I paid 90at the airport
Location: Far Away from downtown
V good but the distance to espid 2013 was almost more than 30 walk not as they mentioned on the website
4 out of 5
Recommended
for Everyone
by A verified traveler

Good but could do better

Posted Jun 9, 2012
The hotel was excellent in every way except one. The air con was very noisy and hey failed to take my comPlaint seriously and consequently it was not fixd