Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

5 star hotel in the city centre of Milan

Posted Nov 16, 2016
Pros: terrace overlooking Duomo, spa, location and spacious room
Cons: no sitting in the reception lobby, bar doesn't work late
Location: great location, Duomo, shopping, la Scala
hotel is perfectly located just a minute off of Vitorio Emanuelle street and Duomo cathedral. It is very modern, has spacious rooms and modern SPA. The rooftop bar offers amazing view. Could be slightly renovated.
2 out of 5
by A verified traveler from yvr

Needs Overall Update

Posted Nov 16, 2016
Location: We stay at this hotel because of its location to the Duomo, designer stores, restaurants, & ease to get to anything in Milan.
We have stayed at this hotel many times over the last eight years. Unfortunately the hotel has not updated their rooms or bathrooms. What was once unique is now old and insufficient. The showers are equipped with a rain head that is impossible to wash your hair under. There is no magnifying mirror in the bathroom. The furniture and finishes of the rooms are worn. The turn down service has been reduced to a chocolate on one side of the bed. The property's pool was not heated and the jacuzzi feature was not working. Neither the steam room or sauna were working sufficiently to enjoy either option. The lobby had no place to sit. The front desk staff continue to be reserved without much of a welcoming attitude while the support staff (door men, maid service, bell man) are friendly & welcoming.
3 out of 5
by A verified traveler

Posted Oct 25, 2016
Buona posizione... servizio no 5 stelle... la qualita del cibo 3 stelle no 5
5 out of 5
by A verified traveler

Läge

Posted Sep 14, 2016
Bra läge i centrum. Nära till både buss och metropol. Gångavstånd till många sevärdheter.
3 out of 5
by A verified traveler from planet earth

Was a better one

Posted Sep 9, 2016
It was my 4th stay and i guess i will not stay a 5th. We had to ask for a bath robe cause there was only on and we were two. We wanted to speak with the consierge and we got an answer that he is on lunch break. Such issues should not exist in 5 star hotels.
1 out of 5
by A verified traveler

Passer votre chemin

Posted Sep 3, 2016 on Ebookers
À notre arrivée beaucoup de personnel mais personne pour nous montrer et expliquer le fonctionnement de l'hôtel et des lieux à savoir, le petit dejeuner, le spa, la terrasse, ainsi que les heures pour les utiliser etc... Nous avons reçu le clef et débrouilliez vous!!! La chambre: belle de loin mais loin d'être belle, insonorisation inexistante, nous avons dormis avec les fenêtres fermées, mais c'était pareil avec les fenêtres ouverte aucune différence nul... Des cheveux dans la begnioire, des tâches sur les draps. En conclusion un hôtel qui ne mérite pas d'être connu.
3 out of 5
by Peter

This traveler left a rating score only Posted Aug 25, 2016 on Hotels
5 out of 5
by A verified traveler

Hotel is in the center, great location

Posted Aug 16, 2016
Great hotel. Would come back next time I am in Milan.
5 out of 5
by Morgan

Lake como

Posted Aug 12, 2016 on Hotels
Nice hotell, perfect location, good staff!
5 out of 5
by A verified traveler

De luxe hotel, med super beliggenhed

Posted Aug 12, 2016 on Hotels
Vi havde et fantastisk ophold. Rigtig god service, super beliggenhed. Der vil vi godt tilbage til