Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
75% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from UK

Business hotel where it's difficult to work

Posted Aug 12, 2016
Pros: close to the airport and directly next to ENI offices
Cons: the internet
Like many people staying in this hotel I was on business. I checked in a day early to finish a piece of work but found that virtually impossible because the internet barely works and it is impossible to turn off the air conditioning in the rooms. So the work desk is directly connected to an externally controlled aircon unit that feels a bit like sitting next to an helicopter
Comment from Hotel Management
Aug 23, 2016 by Francesca , Hotel Management
Dear Jonathan, we are sorry you experienced some difficulties while using our wi-fi service during your latest stay. We take the chance to remind all our guests that our staff is always at disposal to support. Our free standard wi-fi service is normally suitable for all web browsing, while in case of activities requiring a large data flow (as VPN connections) we recommend the use of the Premium wi-fi service (at a charge). We apologize about the issue with the a/c, please let us have more details on your room number and date of stay in order to check the room. We hope to be able to host you again. Best regards.
4 out of 5
by JEAN PAUL from Lyon

Hotel d'affaire

Posted May 23, 2016 on Hotels
Système de ventilation de la chambre (indépendant de la climatisation) bruyant et non réglable, heureusement s'arrête la nuit. Chambre côté voie expresse bruyante, choisir le côté opposé qui n'a pas cette nuisance. La reconnexion au réseau Wi-Fi n'est pas automatique.
Comment from Hotel Management
Jun 13, 2016 by Crowne PlazaMilan Linate, Hotel Management
Nous vous remercions de votre commentaire, toutefois nous regrettons que vous ayez eu quelques soucis dans votre chambre. Nous profitons de l’occasion pour vous rappeler que notre personnel est toujours à à la disposition du client pour résoudre quel que soit le problème et garantir le meilleur confort à tous nos clients. Il ne faut pas hésiter à le contacter. Nous ésperons vous accueillir à nouveau et dans cette attente. Bien cordialment.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 16, 2016 on Hotels
4 out of 5
by A verified traveler

Crown a San Donato

Posted Apr 29, 2016
L'albergo è bello, le camere sono ampie,spaziose,confortevoli e pulite. La colazione è buona ma non eccellente. Unica pecca negativa è la distanza dalla metro di SAn Donato. Per il resto consigliatissimo
Comment from Hotel Management
May 2, 2016 by Hotel Manager, Hotel Management
Gentile Traveler, grazie mille per averci lasciato il Suo commento, siamo felici di leggere che il soggiorno è stato di gradimento e che i servizi sono stati all'altezza delle Sue aspettative. Per quanto riguarda la distanza dalla metropolitana, come sicuramente avrà appreso abbiamo una navetta gratuita ad orari prestabiliti che permette di raggiungerla comodamente in pochi minuti. In alternativa è possibile arrivare alla fermata della metropolitana anche a piedi in circa 10-15 minuti (800 mt). Ci auguriamo di poterLa ospitare nuovamente. Cordiali saluti.
2 out of 5
by A verified traveler

Posted Apr 18, 2016
Veey far from the city center. The rooms need renovation. The staff are not very friendly and some were rude. It is pricey for what you get. The only positive thing is that the room was clean.
Comment from Hotel Management
Apr 29, 2016 by Hotel Manager, Hotel Management
Dear John, we are very sorry to read your stay was not up to your expectations. Our hotel is located halfway between the city center and the city airport (Linate airport), we have a free shuttle bus running daily upon timetable to the subway station from where you can reach the center in about 15 min. It's very unusual to read about our staff not being nice and welcoming, but we will surely take your comment into great consideration, as we hold this aspect as very important and distinguishing for our hotel and our brand. We apologize for the discomfort and we hope to be able to host you again for a great and positive new experience at our hotel. Best regards.
4 out of 5
by Jørn

Posted Apr 18, 2016 on Hotels
Comment from Hotel Management
Apr 29, 2016 by Crowne PlazaMilan Linate, Hotel Management
Thank you for your positive review. Best regards.
3 out of 5
by A verified traveler from Lebanon

Posted Apr 18, 2016
Good hotel, quite & calm location! The only thing i didnt like is the breakfast, continental yes, but less varieties ... Lobby design is so simple and special, the furniture is comfy and modern
Comment from Hotel Management
Apr 29, 2016 by Hotel Manager, Hotel Management
Dear Jc the 1st, thank you for appreciating your overall stay with us. We are sorry you did not appreciate our breakfast which includes various hot and cold, sweet and savoury proposals. Our staff is always at disposal, should you need any specific different dish. We hope to be able to host you again. Best regards.
3 out of 5
by A verified traveler

Non è un 4 stelle

Posted Apr 14, 2016 on Hotels
Sono stata in questo albergo in concomitanza di un evento congressuale che si svolgeva nell'albergo. A parte questa comodità, devo essere sincera non ho trovato altri lati positivi. Il personale è stato poco accogliente, poco disponibile ed in taluni momenti anche maleducato. Le camere poco confortevoli, il bagno scatto e poco funzionale: la doccia perde acqua e nel lavandino ristagna l'acqua. A colazione, ci hanno fatto capire in maniera poco gentile che dovevamo alzarmi per fare posto ad altri. Insomma non è un 4 stelle.
3 out of 5
by A verified traveler

bare kunde møte

Posted Apr 12, 2016 on Hotels
Ok hotell. langt fra butikker og restauranger. var i møte med oljeselskap rett over veien så perfekt for meg.
Comment from Hotel Management
Apr 20, 2016 by Crowne PlazaMilan Linate, Hotel Management
Dear Traveler, we are glad to read you appreciated the location very comfortable for your business meetings, we hope you will be able to appreciate the overall services upon your next stay in Milan. Best regards.
4 out of 5
by beomseok

좋은 서비스

Posted Mar 27, 2016 on Hotels
깨끗하고 편리한 호텔
Comment from Hotel Management
Jun 4, 2016 by Crowne PlazaMilan Linate, Hotel Management
Dear beomseok, we are happy to read that you appreciated our hotel and that your overall stay was satisfactory. We hope to host you again soon. Best regards.