Ratings based on 1,158 Verified Reviews

3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel.

Posted Jun 5, 2017
Friendly hotel close to restaurants and bars. The room was clean and comfortable and although that there weee some building works taking place everything was kept to a minimum.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, CA

Best spot you can have in Milan!

Posted May 14, 2017
It was amazing! The location was amazing, 15 min to the Duomo and 10 min from Navigli. The staff was excellent, always there to help. Therefore the breakfast was yogourt and cake (more of a traditional european breakfast) for North Americans it is not enough. Overall I recommend this hotel to everyone who wants to visit Milan.
3 out of 5
Recommended
for Everyone
by A verified traveler from london, uk

Good location

Posted Mar 5, 2017
I stayed there for a week, during Feb fashion week, while they were doing work to the hotel. Me and my cousin were in a double room which was really small for two people. No drawers or wardrobe in the room. I was working in Milan and I had to carry my luggage around with me and few times the lift didn't work and had to use the emergency stairs. I do think they should have closed for like a week or so to do the work at the premises. I remember one day I could hear the drill, which woke me up at 8am and it kept going till 11am. For the rest, breakfast was included and they have a nice range of food. Staff was nice but not well informed regarding the area they are in. The location is amazing if you wanna reach the centre in less than 15mins by public transport and downstairs is full of nice restaurans where to eat and also Bars, Pharmacy, Clothes shops, supermarket and more.
Comment from Hotel Management
Mar 18, 2017 by The Staff, Hotel Management
Dear Fran, Thanks for the feedback! We are doing our best to ensure guests a satisfying experience and we are happy that the Staff commitment is appreciated. The hotel is in the process of being completely renovated and refurbished, in order to eliminate any faults !! We hope to find you here in Espressohotel, so you can show all the improvements that will follow. See you soon, thanks again! The Staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Just about right.

Posted Mar 3, 2017
Pros: Location and its proximity yummy restaurants and tourist areas in Milan
Cons: Odd smell in the hallway
Close to transport and major tourist area. Staffs are accommodating and courteous. Generally, all is good and I might be back again in the future.
Comment from Hotel Management
Mar 18, 2017 by The Staff, Hotel Management
Dear Jim, Thanks for the feedback! We are doing our best to ensure guests a satisfying experience and we are happy that the Staff commitment is appreciated. The hotel is in the process of being completely renovated and refurbished, in order to eliminate any faults !! We hope to find you here in Espressohotel, so you can show all the improvements that will follow. See you soon, thanks again! The Staff.
3 out of 5
Recommended
for Everyone
by A verified traveler from Essex

Meets Basic Needs No Frills

Posted Feb 25, 2017 on Ebookers
Pros: There is nothing much to lik or dislike. The complimentary snacks provided all day and the wifi.
Cons: The shower room, the rooms
Location: Close to Naviglio Grande and Naviglio Pavesevili canals. Not to far from central Milan either.
After getting over the shock of how small the double room, bed and most of all the shower room was. It was overall a decent experience. They had free wifi which was good, there was breakfast (continental) with some cold meats. The dried foods were provide all day as complimentary, so technically if you were low on funds you won't starve due to the hotel's generosity. The staff were polite and would help if asked. The shower room needs renovating. If all you looking for just basic needs and on a budget.
Comment from Hotel Management
Mar 18, 2017 by The Staff, Hotel Management
Dear Guest, Thanks for your feedback! I want just to remember that the hotel will be totally renovated by the end of the Summer, 2017, so that every bad aspect of the room and bathrooms furniture will be set up. Thank again for your comments about the service and the breakfast, we will keep working to ensure the best possible service to our customers. We hope to see you again soon! Best, The Staff.
3 out of 5
by Rose

Very simple but does the job

Posted Jan 30, 2017 on Hotels
The hotel is nice enough. Rooms are small, but suitable for short trips. Walking distance from both Navigli and the city centre
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Dear Rose , Thanks for your feedback! I want just to remember that the hotel will be totally renovated by the end of spring, 2017,. So, if you return to Milan, please come again to us so we can show you all our improvements! In the meantime, we stay available for any suggestion or report you feel to send us. Best! The Staff
4 out of 5
by A verified traveler

Posted Jan 19, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear Customer, Thanks for your feedback! All the furniture of the hotel will be changed in the next months, in order to ensure a truly satisfactory hosting experience also for families with kid(s). The renovation shall be concluded by the end of next spring. So, if you return to Milan, please come again to us so we can show you all our improvements! In the meantime, we stay available for any suggestion or report you feel to send us. Best! The Staff
3 out of 5
Recommended
for Everyone
by A verified traveler from United States of America

Good stay

Posted Nov 6, 2016
I had a god stay at this hotel. Room was clean. Bed was comfy. Bathroom was clean and everything was in working order. Breakfast buffet was delicious and had lots of variety. Breakfast buffet was the best part of the stay. Wifi was weak. Distance from metro was bit far away, but you can take tram instead.
3 out of 5
Recommended
for Everyone
by A verified traveler from SD

Not bad

Posted Sep 26, 2016
Parking is the most difficult aspect of this hotel so guests must mind it. Quiet neighborhood. Not far from city center.
2 out of 5
by A verified traveler from California, USA

Nice Staff, Unpleasant Room

Posted Sep 21, 2016
My husband and I stayed at eight hotels over the course of our vacation, and it's the only one we wouldn't recommend. The hotel staff was great, but the room was unpleasant. We were given a smoking room despite having booked 'non-smoking,' but were too ill and tired (I had a cold and he had the flu) to request a new room on a different floor. This was also the only hotel I've ever stayed at that didn't have a box of tissues available somewhere in the room.