Ratings based on 54 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Fantastic location!

Posted May 4, 2017
Overall everything was great except the food at the hotel and the resturant for dinner at the hotel. We were so looking forward to our dinner since chef Vito at four season in Florence is incredible and he was not there that night...we ordersed pasta and the beef filet for two...the meat was so chewy and hard that even the nife could not cut it. We complained about it but the manager could care less. We paid $300.00 for untouched meat. Our dinner experience and bf was so bad that we just ate out the remaining time there. Spa and swimming pool was great. Location is the best of all, close to all the high ends shops.
5 out of 5
by Russell

This traveler left a rating score only Posted Apr 8, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice hotel in walking distance of most everything

Posted Apr 1, 2017
Beautiful weather and city, had a great time. Can't wait to come back again.
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
lovely hotel & staff, great location
5 out of 5
by A verified traveler

One of the highly recommended hotels in Milano

Posted Nov 18, 2016 on Hotels
The staff were friendly and welcoming and work to achieve satisfaction . The location is perfect for shopping.
4 out of 5
by Keith

This traveler left a rating score only Posted Sep 1, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 7, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from a

convenient in an excellent location close shopping

Posted Jul 23, 2016
Staff seems polite but not too warm. Supplemental amenities were not very regular and had to ask for them. Laundry requirements as stated in English were very hard to understand with translations. But the stay was excellent and I would definitely stay there again. Food was excellent. Plush hotel with only a few restaurants in a great shopping area.
5 out of 5
by C from Amsterdam

Wonderful Staff

Posted May 18, 2016 on Hotels
From the moment we pulled in, we were greeted by valet and then by the front desk at check in. What really makes this hotel is the staff...they are great! I even left a very nice belt in the room, which they sent back to me next day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2016
Excellent service and room quality Close to amenities