Reception

Reviews of Helios Hotel Monza

4 out of 5
Helios Hotel Monza
Viale Elvezia, 4, Monza, MB

Reviews

8.4

Very Good

Rating 10 - Excellent. 104 out of 255 reviews" "
Rating 8 - Good. 112 out of 255 reviews" "
Rating 6 - Okay. 24 out of 255 reviews" "
Rating 4 - Poor. 7 out of 255 reviews" "
Rating 2 - Terrible. 8 out of 255 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived, Alywas amazing, very professional, courteous, friendly and went out of his way to make sure we were confortable and happy. GREAT GUY.
Stayed 1 night in Feb 2024

4/10 Poor

Dearne

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very helpful and spoke very good English which we appreciated. The location of the property wasn't what we wanted but it would sit you if you need a place to park a car and preferred to drive everywhere. Limited places nearby to eat. Monza town 25 minute walk away. Restaurant on main floor felt like a fishbowl.
Stayed 5 nights in Nov 2023

10/10 Excellent

vanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room nice service
Stayed 1 night in Sep 2023

10/10 Excellent

Merri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like it, very quiet. I’ll recommend this hotel for staying with family.
Stayed 2 nights in Sep 2023

10/10 Excellent

simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff make this hotel
Stayed 3 nights in Sep 2023

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff , very professional
Stayed 1 night in Aug 2023

10/10 Excellent

Sundaralingam, Sammamish

Liked: Amenities
Super stay
Stayed 1 night in Jul 2023

8/10 Good

shkelzen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 2 nights in Jul 2023

8/10 Good

Eshag

Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Krishnaveny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and the workers too. It was clean and my family and I felt safe during our stay there.
Stayed 3 nights in Jun 2023

8/10 Good

Ghislaine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well located for our trip. The staff was very friendly and helpful particularly Aly! He always had a smile on and anticipated our needs. I would go back.
Stayed 2 nights in Feb 2023
Response from Almira on Feb 28, 2023
Dear Ghislaine, Thanks for choosing Helios Hotel and for leaving a good review! We are pleased to learn that our staff, Aly in particular, met all your expectations. Will make sure to share this comment with him. We hope to have you back as our guest the soonest!Sincerely,

10/10 Excellent

Josi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Blerta

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude and arrogant staff
The service it was very bad very rude people and very arrogant staff. I don’t recommend it
Stayed 1 night in Nov 2022

10/10 Excellent

jose, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel verry comfortable
Stayed 2 nights in Jul 2022

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very good staff. The is un - Safe
Hotel and staff are fine. It is a nice hotel The location is completely un - safe. Petty crime rate is very high and told by the local police that guests cars at the hotel are a target for thieves. Notice in the lift not to use alone. Would not return.
Stayed 2 nights in Jun 2022

6/10 Okay

Morten

Stayed 1 night in Jul 2022

10/10 Excellent

SHARAT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

8/10 Good

Cian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel for one night business trip
Parking was a little tight. WiFi good. Breakfast was typical but water for tea was cold (it was Italy after all). Staff were friendly and efficient.
Stayed 1 night in Nov 2021

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The personel, especially Mr Marco of reception was super helpful and nice. I got parking place on the internal hotel parking, got an upgraded room and very good reccomendations where to go in the city
Stayed 1 night in Jul 2021

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Convenient location near the circuit, modern clean interior, plenty of parking
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s close to the Monza circuit and metro station for who wants to visit Milan.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the whole the hotel was faultless, I would recommend and I would go back without hesitation. Only downside was the shower over the bath it was a little narrow
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019
Response from Valeria on Jun 4, 2019
Gent.mo Ospite, grazie per la valutazione! La aspettiamo presto!

10/10 Excellent

OMAR S I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Travel
Great place for a business trip in the Monza area.
Stayed 2 nights in Oct 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto!
On a busy road near Monza with limited parking. Staff were really cool and friendly and the food in the restaurant is amazing!! Tiny lift is the only downer but an excuse to use the stairs. Great hotel and I will stay there again
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It is not near anything. No taxis seem to exist in this town. Waited over 50 minutes for a taxi my first day and ended up missing the main meeting for which I traveled to Monza. It is an extremely inconvenient location if you don't have your own car.
Stayed 2 nights in Sep 2018

8/10 Good

Bonnie, Monza, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accomodating English speaking staff
Clean, well appointed rooms, helpful staff and tasty nicely prepared food in the hotel restaurant.
Stayed 5 nights in Sep 2018

10/10 Excellent

Lynn, Skipton north yorks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value all round. Room cost was excellent and breakfast is lovely with a nice choice if continental food. Very clean hotel with super friendly staff.
Stayed 3 nights in Apr 2018

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good Price
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean modern hotel near monza town centre and train station to Milan central.
Stayed 2 nights in Dec 2017

10/10 Excellent

AS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Freddie

Liked: Cleanliness, property conditions & facilities, room comfort
Short break
Hotel clean, spacious and comfortable. Excellent junior suite, suited our needs. Noise from the road and from rooms above ( room floors not carpet so heard all movements above) Reception staff excellent. Breakfast ok,nothing amazing. Did not really cater for gluten free diet, just rice or corn crackers and fruit.
Stayed 2 nights in Oct 2017

10/10 Excellent

elio , england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very good staff end very good food whine selection not very good Elio
Stayed 4 nights in Oct 2017

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
I work in Monday every year for just a week and would never look further than this hotel. Staff are so welcoming and helpful and the atmosphere is calm and quiet. There’s a small restaurant in the basement; nothing fancy but reasonably priced and freshly prepared dishes. There’s plenty of parking and the WiFi is pretty good. I mentioned the first day the the pressure in the shower was low and by the time I got back from work that afternoon it had been remedied. Very impressed. The immediate surroundings aren’t up to much but it’s just a few minutes drive to the part or the old quarter of Monsanto.
Stayed 4 nights in Oct 2017

10/10 Excellent

Jean-Marc, Mascouche, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hôtel for a stop and go.
The staff was so helpful . The room was clean and comfortable. If we pas by again we Will certainly go back.
Stayed 1 night in Sep 2017

8/10 Good

Michael, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Autodromo Nazionale Monza
I spend a lot of time at the Monza race track and a nearby hotel always makes life easier. I was pleasantly surprised by the location of the Helios Hotel - not exactly in the heart of Monza, but very convenient for the circuit which is located inside an amazing park. The lobby is modern and the staff very attentive. The elevators are on the small side and quite slow, but I get the impression that the hotel is benefitting from upgrades throughout. I had two different rooms for two back-to-back stays - one being a double, with decent hanging space, good sized bathroom (shower), good wifi, a window that opens (a rare thing for some hotels) lightly stocked minibar, and basic TV service, including English-speaking news channels. My second stay was in a single room. Still a good-sized bed, and sufficient hanging space. The main differences to the larger room were smaller desk space, smaller TV, and a TINY shower cubicle. I left one bag at the hotel between these two visits, and the staff kindly put the bag in my room when I arrived the second time, without being asked. Nice touch. I did not have breakfast but did have a Caprese Salad and Margherita pizza, both of which were well prepared, and served by courteous staff. There is parking next to the hotel, behind an office building, which seems a bit odd, but is convenient, and benefits from CCTV security. It turns out that many of the race crews stay at the same hotel, so it is clearly a logical choice.

8/10 Good

K. S. , Auckland, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice affordable hotel in Monza
I stayed at Helios for 4 nights last week during Salone del Mobile. Pros: The hotel offers a very good value for money: for €117 per night you have a standard size room for a 3-4* with a comfortable bed, polite and dependable staff, very good breakfast (€10) and plenty of parking. The hotel also offered a shuttle service to Fiera Milano. Not mentioning a good shopping quarter in Monza where you have a lot of good brands but without Milan crowds. Cons: wifi was really bad. It worked for email and messengers but demanded me to login all the time I wanted to surf the web... and I still couldn't do any browsing. Forty, I had bought a sim card (Wind) with 2gb so I simply forgot about the troubling wifi on the second day. The shower cabin in the bathroom was very small wich made showering uncomfortable. Still I would recommend this hotel as a really good value for money.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated hotel, very nice. No hot water. Renovated room and bed

6/10 Okay

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not connect to wi fi in the room. My son w
Good but out of the way from every thing

8/10 Good

Ken, Far North Qld, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in Monza Italy
Stayed one night to catch train from Monza and hotel met all requirements, clean, comfortable bed, good quality fittings, and ample room size. Would stay again and indeed might do so in the next few weeks. Only 13 euro taxi fare from station in evening traffic.

8/10 Good

ontour, scotland

Liked: Cleanliness, staff & service, room comfort
friendly staff
stayed for the grand prix weekend. within walking distance, though it is a bit of a trek. hotel itself a wee bit tired, but spotlessly clean and comfortable. every member of staff we dealt with, were most helpful and very friendly cant fault them. breakfast was fine, something for everyone. we would use this hotel again if doing the monza grand prix.

8/10 Good

Samantha

Traveled with family and small children
Hotel curato, stanno ristrutturando l’ultimo piano… colazione ottima il suo punto di forza sicuramente
Stayed 1 night in Mar 2024

10/10 Excellent

Denis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and good service
Stayed 2 nights in Feb 2024

6/10 Okay

Giuseppe

Stayed 1 night in Dec 2023

10/10 Excellent

Tiina

Stayed 1 night in Dec 2023

10/10 Excellent

Giuseppe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo sogiornato una notte in occasione di un evento in Monza. Tutto perfetto ! Ottimo check in, comera pulita , colazione varia e completa e perfetto check out (con recupero caribatterie dimenticato...)
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok, colazione eccellente, pulito e confortevole
Stayed 1 night in Nov 2023