Ratings based on 1,092 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for sharing your kind feedback with us. Best Regards, Nassos Papazoglou General Manager
5 out of 5
by A verified traveler

Perfect

Posted Nov 20, 2016 on Hotels
Amazing
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your amazing scores and fantastic review following your stay here at the Hilton Milan. I am pleased to hear that you enjoyed our amenities and services. I will share your kind comments with the rest of the team. I am delighted that we have exceeded your expectations and remain in excellent memory and we are looking forward to welcome you back soon. Kind regards, Nassos Papazoglou General Manager
4 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for sharing your feedback with us. Best Regards, Nassos Papazoglou General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Scotland

Lovely Hotel if Overly Expensive

Posted Oct 25, 2016
Pros: This was a lovely clean hotel with very friendly and helpful staff.
Cons: The Dinner and breakfast were far too expensive, and the Gym was very small.
Location: Near Central Station.
Comment from Hotel Management
Oct 27, 2016 by Hilton Milan, Hotel Management
Dear Emma, Thank you for choosing the Hilton Milan. I’m pleased to read that you had a great stay at Hilton Milan and that you have appreciated our location and services, in particular the strategic location near the Central Station and the kindness of our staff. I will share your nice comment with them. I hope you'll think of us again when your travels bring you to this part of Milan and It will give us a great pleasure to welcome you back again. Kind Regards, Nassos Papazoglou General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Great location

Posted Oct 25, 2016
We arrived late at hotel after a long 13 hour flight and was disappointed with the slow check in. It would have been nice to be welcomed by some welcome drinks. The comforts of the hotel was otherwise good but the plus for this hotel was the location close to Milan Centrale station.
Comment from Hotel Management
Oct 26, 2016 by Hilton Milan, Hotel Management
Dear Sheena, Thank you for your kind review following your recent stay here at Hilton Milan. I am so pleased that you appreciated the strategic location near the Central Station and almost all our services and amenities. I hope you'll think of us again when your travels bring you to this part of Milan and It will give us a great pleasure to welcome you back again. Kind Regards, Nassos Papazoglou General Manager
3 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
This was not a great room and it did not include wifi. We were disappointed in how small the room was and how cramped the bathroom was.
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for sharing your comments with us. I’m sorry to read your disappointing experience with the rooms and that your general expectations were not met. Just for your information we offer free Internet in the lobby and from the 4th of june 2015 to customers who are enrolled in the Hhonors loyalty program. Although you express some disappointment, we hope to have the opportunity to welcome you back in the not too distant future so that we can demonstrate the high level of service we are renowned for. Best Regards, Nassos Papazoglou General Manager
4 out of 5
by A verified traveler

Convenient hotel

Posted Oct 21, 2016 on Hotels
The location is in close proximity to the Central train station which is very convenient going to the city.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion. We are very happy to hear you had a nice stay at the hotel. I’m pleased to read that you have appreciated our location and services, in particular the strategic location near the Central Station. I hope we will have the opportunity of welcoming you back to the hotel at some point in the future. With warm regards, Nassos Papazoglou General Manager
4 out of 5
by A verified traveler

Posted Oct 15, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Dear Guest, Thank you very much for sharing your feedback with us. Best Regards, Nassos Papazoglou General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg

Grazie Milano Hilton

Posted Oct 14, 2016
This is a renovated Hotel in a very good area, directly near the main station, everything is walkable, friendly staff, nice rooms and an unbelievable breakfast!
Comment from Hotel Management
Oct 14, 2016 by Hilton Milan, Hotel Management
Dear Virgh, Thanks for your positive review. I'm very happy to read that you had a wonderful stay at Hilton Milan and that you appreciated the amenities and services we offer, as the strategic location near the Central Station, our renovated rooms and the breakfast. We are glad to hear that our staff has been helpful and friendly. I will share your nice comments with the rest of the team. I hope we will have the opportunity of welcoming you back to the hotel at some point in the future. Best Regards, Nassos Papazoglou General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great locations

Posted Oct 13, 2016
Pros: Location was my first concern
Cons: Really didn't stay long enough to answer
Location: Easy access to metro and train station. Spent most of the day at Duomo
One block from train station. Very comfortable room to sleep off jet lag. Courteous staff, all eager to help
Comment from Hotel Management
Oct 14, 2016 by Hilton Milan, Hotel Management
Dear Guest , Thank you for your amazing scores and fantastic review following your stay here at the Hilton Milan. I am pleased to hear that you enjoyed the strategic location of the Hotel and I’m delighted to read your kind comments especially with regards to the staff. I will share your comment with the rest of the team. I am delighted that we have exceeded your expectations and remain in excellent memory. I have shared your comments with all our team members who feel highly encouraged by such lovely words. We are looking forward to welcome you back soon. Kind regards, Nassos Papazoglou General Manager