Ratings based on 3,113 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Mesa, AZ

Nice hotel close to train, subway & bus routes.

Posted May 23, 2017
Pros: Staff was totally professional.
Cons: Nothing actually!
Location: Great availability to all landmarks.
Everything was totally acceptable. Ample size room. Good shower with plenty of hot water.
5 out of 5
Recommended
for Everyone
by A verified traveler from WA

Good value for money

Posted May 22, 2017
Location 300m from central station and metro, clean, comfortable, quiet, free hi speed wifi, free refreshments in your room, and excellent breakfast, all included in a very reasonable room rate. I would not hesitate to stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 18, 2017
Good locatiom great rooms friendly staff fantastic breakfast..bar across the street is noisy but didn't detract too much from the overall experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value with great service

Posted May 16, 2017
Five of us stayed in Hotel Berna using it as our base for a walking holiday exploring Bergamo, Lake Como, Lake Maggiore and parts of Milan and were very pleased by combination of location, service and value. The rooms are compact but have everything you need. The jacuzzi bath in room 225 was a pleasant surprise and much appreciated after long walks. The staff make you feel welcome and want to help you enjoy your stay. Max the bar man recommended and booked an excellent local restaurant on two of the nights. The pre-arrival customisation of amenities, free non-alcoholic mini bar, all day/night coffee and water in lounge, sweets on the pillow, rubber duck to take home, very good breakfast, wide range of bar snacks/light food all contributed to a very enjoyable experience. Thank you Berna team for looking after us.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Excellent Choice

Posted May 14, 2017
Everything perfect , good location , good breakfast, good staff, good room condition, free mini bar , high speed WiFi. Checkout time 11am, and you can pay to extend to 2pm.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Comfortable hotel

Posted May 1, 2017
Comfortable, large, impersonal hotel close to main railway station.
4 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

Good location,efficient staff, excellent breakfast

Posted Apr 28, 2017
Near Milan main station , there is a restaurant nearby opened till late. Breakfast with Lots of choices , love it ! The room is clean and the customerized service (mini bar, choice of pillow, the housekeeping manager wrote a card to us after maintainence of the sink) all made hospitality. But just the stairs at main entrance not convenient to us with large and heavy luggage, and hot water not very stable
5 out of 5
Recommended
for Everyone
by A verified traveler from Summit, NJ

Very nice hotel close to train station and Metro.

Posted Apr 27, 2017
Great experience and tremendous breakfast buffet. Little amenities all over the place. Staff very helpful. Just a perfect location for train traveler.
5 out of 5
Recommended
for Everyone
by A verified traveler from Summit, NJ

Great hotel close to train station & metro

Posted Apr 26, 2017
Fantastic staff. Biggest breakfast ever. A little far from Dumo but Metro 100 yards down street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to the train station

Posted Apr 23, 2017
We stayed here for one night before catching the Malpensa Express to the airport. We arrived early and stored our luggage at the hotel. The hotel is right by the subway and it's only a few short stops to the duomo so it is very conveniently located. The hotel staff is really friendly and the room was great, very clean and modern feeling. We really enjoyed our short stay!