Ratings based on 43 Verified Reviews

2.7 out of 5
58% of guests recommend
3.3 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from North Carolina

Horrible, horrible, dont book this hotel

Posted Sep 6, 2016
Pros: nothing?
Cons: everything?
Location: nothing
The Reception people dont speak "Italian", nor English, nor anything but Chinese. They dont even know how to transfer a call from outside to a room. Facilities horrible, no elevator, breakfast looks like leftovers.
Comment from Hotel Management
Sep 30, 2016 by Paolo, Hotel Management
Dear Maria, Thank you for the opportunity to reply to your comments. Yes, we are the new owner since one week, and we are very sorry; we tried to learn all in short time, and something has left out of memory, or the procedure is not very well cleared. But we, promise, we do of our best and now, we know how to revert a telephone call. Elevator in not available not only for you, but in the all hotel. Note the hotel occupy 2 floor of a building; not the full building and by law, the elevation is not compulsory. We know is a plus we there is no place to build it. We do not understand how a facility is considered horrible when one week ago the same room, with the same facility was considered as standard; maybe it is your point of wiew, and we take good note about this. Breakfast, set is still as manged before by the old owner; but now , in a week, we will change the asset, improve the servive and the food quality , we are focused in doing better; day by day . Thank you for yhe opportunity to reply Best Regards
3 out of 5
for Everyone
by A verified traveler from Calgary, Alberta, Canada

A place to stay in Milan, but not for the ambiance

Posted Jan 4, 2016
Location: Walking distance to sites (Duomo, etc.), and loads of shopping.
Very run down hotel in the heart of Milan. Great hotel staff - very helpful, good English! Clean, outdated rooms. I would go out for breakfast next time.
1 out of 5
by A verified traveler

Only Advantage Hotel is close to Milan Central

Posted Oct 16, 2015
Pros: Nothing
Very Bad Experience, Rooms are very small, Mattress are bad and Old. No AC working. Washerroom very small.
1 out of 5
by A verified traveler from UK

disinterested staff in a very basic hotel

Posted Jul 4, 2015
Pros: Nothing
Cons: Everything
We didn't stay long - not even our first night. The receptionist couldn't have been more disnterested if she had tried. Poor facilities, basic room hardly big enough for one let alone two. No air-con. For a 3*? Avoid this place. The pics online look nice - guess they had a good photographer.
2 out of 5
by A verified traveler from NY

Extremely noisy

Posted May 25, 2015
It is very near to a TRAM crossing, so the noise is all night long. The breakfast is not continental as they advertised. It does not have free wifi, even in the lobby.
3 out of 5
for Students
by A verified traveler

Contact the hotel to check booking

Posted Aug 7, 2014
Pros: The rooms were a nice size and comfortable.
Cons: The attitude of the woman on reception.
If you don't mind the cold attitude of the woman working on the hotel then this hotel works well as somewhere of a reasonable price to spend a few nights. It is close to a metro stop so is easily accessible and within walking distance of some nice restaurants. The rooms are clean and of a reasonable size and the breakfast was croissants, toast and cornflakes with a selection of drinks. The only problem we had was that when we arrived expecting a prepaid room we found that they had no record of our booking at all! The money hadn't been taken from our accounts but we were lucky they had rooms left.
3 out of 5
for Everyone
by A verified traveler from Washington, DC

Quaint, cheap hotel in convenient location.

Posted Jul 7, 2014
Cons: Internet access.
Location: Excellent location. Not far from the train station, near a park, easy walk to city center and close to public transportation lines.
The hotel is clearly old, but in good repair and clean. No frills. Internet access is troublesome. Friendly staff. Good espresso at the lobby bar. Near enough to everything, but in a quiet neighborhood.
2 out of 5
by Jack from Dallas

Could be much better.

Posted Jun 16, 2014
Pros: Good location and good price.
Cons: There needs to be better beds.
Location: Close to a park and museum
I found the room to be loud and the beds are very uncomfortable. The "direct" people at the front desk seemed to not like to speak English. We did not get everything done that we wanted to in Milan so asked to stay an additional night. We were told it would be an additional 25 euros added to the nightly rate for another night. I guess we could have booked online for cheaper but decided that we could go down the street to another hotel for cheaper and more friendly accommodations.
3 out of 5
by A verified traveler

Posted Jun 15, 2014
The lady at the front desk us who I think is the wife of the owner was so UNFRIENDLY. It is not a good experience when, from the very start, they make you feel unwelcomed. My question is, why even bother to have guests in your hotel if you don't make them welcomed???
3 out of 5
for Everyone
by Alko from Toronto, ON

Reasonable price, good location.

Posted May 12, 2014
Pros: Clean rooms, good price and close to subway
Location: Duomo, Milan center
Pros: Clean rooms, good price and close to subway. Cons: WiFi did not work (at least on my android), hotel located on noisy intersection, where street cars running all the time.