Ratings based on 89 Verified Reviews

4.3 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Great service, decent area but can be noisy

Posted Dec 30, 2015 on Hotels
Great hotel and staff, but serious noise problems with neighboring private homes and bars down the street
5 out of 5
by Aimee from Portsmouth

Brilliant stay!

Posted Nov 4, 2015 on Hotels
Stayed here for 2 nights and it was in a great location, by the tram stop to get to the metropolitan market and the metro for the train station. Our walking tour started from only 15 minutes away from the hotel too so all in all was a brilliant location. Rooms were so nice and modern too!
3 out of 5
by A verified traveler

Close to metro

Posted Oct 24, 2015
An ok hotel very close to the metro. Nothing remarkable about it however. Make sure you let the reception know if you need to leave the hotel for any reason before 7am as they lock the hotel when the reception is unmanned meaning you cannot leave. Although they say reception is manned 24 hours, it isn't.
5 out of 5
by A verified traveler

Stay at Hotel Five

Posted Oct 18, 2015 on Hotels
The staff are very efficient, helpful and nice. They tried to cater to your different needs. Breakfast is basic, especially the coffee. However, I had stayed there for 7 nights, so having the same breakfast menu, suggest add some varieties. The bed is large for a single traveller, however, I think the mattress needed to be replaced since the support is uneven. The water level at the shower should be improved too, the water power is very small now.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Comfortable, clean, great breakfast!

Posted Sep 29, 2015
Pros: Beautifully designed and decorated, very clean, nice bed, large enough shower, great breakfast, friendly front desk staff, good location near metro
Location: steps from metro station, three metro stops from Duomo
We loved our stay at Hotel Five! Would definitely stayed there again! Thank you!
3 out of 5
by A verified traveler

Posted Aug 18, 2015 on Hotels
Very close to subway and convenient. The breakfast is good and the staff are helpful. BUT, the bed has flea!
4 out of 5
by A verified traveler

Good hotel

Posted Jul 31, 2015 on Hotels
Room was a bit small. Otherwise would have been 5/5. Great location with easy access to metro and tram.
3 out of 5
by Cassandra M

This traveler left a rating score only Posted Jul 14, 2015 on Hotels
5 out of 5
by Marc from France

Nice short stay in hotel five

Posted Nov 3, 2014 on Hotels
Small room but fully refurbished and clean. Nice decoration. Good location for shopping. To be recommanded !
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely little hotel

Posted Oct 16, 2014
Pros: Location, staff, free breakfast and Wi-Fi
Location: 100m away from Porta Romana train station, same metro line as Duomo, Montenapoleone and Centrale. Great gelato place nearby.
Hotel was very close to Porta Romana Metro station so we were able to save $ by not getting a cab from Centrale station. Lovely staff and though basic the hotel was very clean and cozy.